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Microsoft resumes Windows 10 update after fixing data loss bug
At last, Microsoft has resumed delivering its Windows 10 October update after pulling it over a data loss bug. The company is confident it has fixed the flaw and has seen "no further evidence" of data loss. With that said, it's being particularly cautious this time around. It's "slowing" the deployment to watch device data and will only give you the device update when it thinks there won't be a problem, such as an incompatible app.
It's World Backup Day: no time like the present to protect the past
There are two kinds of computer owners: those that backup their data, and those who will backup after they lose something irreplaceable. It's that last group for whom World Backup Day exists, and the special occasion has returned for a third year to make sure we all wind up in that first, very responsible camp. Thankfully, it's easier than ever to have at least some kind of safety net. Along with ridiculously high-capacity external hard drives, both Mac and Windows users have simple built-in software to make backup a set-it-and-forget-it affair. No money or room for an extra drive on the desk? No problem: cloud storage is ubiquitous, and even includes unlimited options. Mobile users have it a little easier with a myriad of Apple, Google and Microsoft cloud services, although there's third-party options in that space, too. In short, you've got few excuses to skimp out when it comes to safeguards, and enough choices to seriously consider using two or more -- which might be wise in this dangerous era of meteorite showers and brick-tossing robots.
US Court: Code isn't property, therefore it can't be stolen
New York's Second Circuit Court of Appeals has decided that computer code cannot be stolen after acquitting former Goldman Sachs programmer Sergey Aleynikov. He'd been charged with property theft and economic espionage which carried an eight year prison sentence, but left court a free man after serving just a year of his term. The case hinged upon the definition of both property and economic espionage, and the court found that code, being an intangible, couldn't be property that's capable of being stolen within the definition of the statute -- affirming a state of affairs that's been in place since the British case of Oxford v Moss from 1979. Just as a warning: the Judges advised Congress to amend the relevant legislation in order to prevent thefts of this nature in the future, so we'd hold back on any big data-heists you've got planned.
Palm and Sprint issue statement acknowledging Profile backup issue
Even in a world full of racket, it seems that the squeaky wheel still gets the grease. In yet another blow to this whole "cloud" agenda, a vocal segment of Palm users began to notice that information transferred from their online Palm Profile was only a fraction of what it should have been. Today, both Palm and Sprint have issued a joint statement acknowledging the issue and promising to work much, much harder in order to avoid having something like this ruin your life once again. To quote: "We are seeing a small number of customers who have experienced issues transferring their Palm Profile information to another Palm webOS device. Palm and Sprint are working closely together to support these customers to successfully transfer their information to the new device." Between this mess and the T-Mobile fiasco, we're pretty certain we're being forced to stay on the manual backup bandwagon for the foreseeable future. [Thanks, Mike]
Dear Aunt TUAW: Recovering iPhone data and media
Dear Aunt TUAW, I'm from the Philippines and I would just like to ask for your help. I don't know if the news had reached you guys but there had been some massive flood lately in our country brought about by super typhoons storming over our land. Anyway, I own an iPhone and thank God I brought it with me when the flash flood came which sadly destroyed my PC and laptop. Now I have a new desktop which leads me to my problem. I'm afraid to install iTunes in it because if ever I'd sync my phone with the new desktop, I'm pretty sure all my iPod files will be gone. Are there any work around for it (so that I can still save my files on my phone)? Will jailbreaking help (as a last resort)? Thanks and more power! =) Best regards, Rand B. Read on for Auntie's answer...
T-Mobile posts Sidekick contact recovery instructions
That Microsoft / T-Mobile tag team has been doing a pretty decent job of cleaning up the disaster area left by the Sidekick data loss, and now the first item on the recovery menu is ready for collection. Sidekick users can hit up the My T-Mobile webpage to download their contacts and then restore them either to their Sidekick or whatever device they've replaced it with. Extensive how-to instructions are available at the read link, which also furnishes us with the reassurance that "Microsoft/Danger continues its efforts to recover pictures, calendar entries and to-do lists, which may be available in the future."[Thanks, Abe G.]
Backups save the day after data loss
About 13GB of data was accidentally deleted from my account on my Mac yesterday. Fortunately, due to an aggressive backup system, I was able to recover all of the files. I was trying to test out a tip sent to the TUAW team, which led me to log into (and out of) the "Guest" account several times. One of the logins seemed to hang, which triggered a memory about a data loss bug in Snow Leopard which I had read about (and which Apple is now acknowledging in "extremely rare" cases, per Cnet). I immediately reached around the back of my iMac and shut it down. At first I thought everything was OK, but then Dropbox started asking me to configure settings, as if it was the first time the app was run. Fortunately, due to the new "LAN sync" feature in recent Dropbox betas, the iMac copied my Dropbox files from my MacBook Pro on the same network in a matter of seconds, rather than having to download almost 2GB of data from Dropbox's servers. I thought that was the end of the problems, until I saw that my Terminal customizations were missing. Then I noticed that a few other applications were not functioning correctly. Suddenly I realized that I had most likely suffered more data loss than was immediately obvious. Read on to see what had to be done to recover after the data loss occurred.
T-Mobile 'considering additional measures' to compensate Sidekick owners
The official line is still that T-Mobile customers affected by Sidekick amnesia will be given a months' credit on their data plan, but that may not be the end of it (and considering the magnitude of the issue for affected folks, we'd certainly hope not). At this point, they're leaving the door open to more by saying that they're "considering additional measures" to help soothe the souls of those who lost contacts, notes, schedules, apps, and everything else, but exactly what those "measures" are remains to be seen. Free phones? Free service? A gift certificate to a day spa? The full (albeit brief) remarks can be found after the break.
Alaska Department of Revenue vaporizes $38 billion account
The Last Frontier is no stranger to computer failure on a noteworthy scale, but the latest mishap far exceeds the severity of yet another e-voting failure. A quick-fingered technician at the Alaska Department of Revenue reformatted a hard drive while handling "routine maintenance work" that contained an account worth $38 billion -- yeah, with a B. To make matters exponentially worse, he / she also deleted the backup drive for reasons unbeknownst to mere men, and we can probably assume that at least a few individuals in the department suffered a near-heart attack when they found the backup tapes completely unreadable. The only remaining proof of the oil-funded account was in 300 boxes of paperwork, which had to be digitized yet again by staff members working incredibly long hours completing work that had just been done a few months earlier. Incredibly, no one was reportedly punished for the incident, and while the recovery efforts were actually finished in just six painstaking weeks, the damage inflicted by a few careless keystrokes totaled $220,700 in excess labor costs. Ouch.[Via Fark]
Ontrack reveals RAID data recovery secrets
Kroll Ontrack, purveyors of data recovery, give a glimmer of hope to those with wrecked RAIDs in Tom's Hardware Guide's 7-page explanation detailing their step-by-step process, including preventative measures, proper handling tips, different types and levels of damage, and an overview of various Ontrack recovery methods.They stress the obvious solution to make a habit of defragging and backing up your data, however if it weren't for the irresponsible / lazy demographic, Ontrack would be counting their food stamps. They also encourage potential data-loss victims to stay calm, as freak-out sessions oftentimes yield impulsive and regretful decisions for data that might be recoverable. "In 2005, Kroll Ontrack processed 50,000 recovery cases. Ontrack was able to complete 40% of incoming orders successfully right away. The remaining 60% had to be taken to the clean room, where 75% of data recoveries were successful." The stats sound promising if you're in need of a serious data resurrection, and as long as you're willing to cough up a good chunk of your savings. [Via Slashdot]
TextEdit data loss concerns
Over at MacOSXHints, Rob G. has posted a must-read article about possible data loss from TextEdit's Save dialog. The problem stems from TextEdit's (and Cocoa's) willingness to overwrite entire folders with text files. This data security hole seems to occur because "bundle" style files (which are actually folders and not single files) are considered on-par with flat files in OS X. TextEdit does not seem to check to ensure that the folder being replaced is actually a bundle and not, say, your entire home directory. It's an important article to read and a bug that you need to be aware of.
