defect

Latest

  • Engadget

    Samsung promises more Galaxy Fold launch details by tomorrow

    by 
    Steve Dent
    Steve Dent
    05.09.2019

    Samsung will decide about a new US launch date for the Galaxy Fold by tomorrow, according to a report from the Korea Herald. In response, a company spokesperson in the UK told Engadget in a statement that it's still planning to announce the date "in the coming weeks." CEO Dong-jin Koh told the Herald that it "has reviewed the defect caused from substances [entering the device] and we will reach a conclusion [about the launch] today or tomorrow." When the Herald asked whether the phone would launch this month, Koh replied that "we will not be too late." If the company can't launch the device by May 31st, it could be forced to refund US pre-orders for the $1,980 device.

  • Engadget

    Google Home Mini bug could make it record audio 24/7

    by 
    Mariella Moon
    Mariella Moon
    10.10.2017

    Some of the Home Mini speakers Google gave away during its recent Pixel event aren't working correctly. That's what the company found out when it examined the unit it gave to Artem Russakovskii from Android Police. Russakovskii told the tech titan that the device he got from the recent Pixel event was recording sounds in his house 24/7. He noticed that his Home Mini would flash its lights even if he doesn't activate it by saying "OK, Google" or by giving the touch panel a long press. When he checked his activity portal, it was filled with recordings saved on Google's server that could make a conspiracy theorist shout "I knew it!" Since the company is releasing the speaker in a few days, it took Google less than three hours to scoop up the rogue speaker from his home.

  • AOL

    Some Google Pixel phones are having microphone issues

    by 
    Steve Dent
    Steve Dent
    03.09.2017

    Following hundreds of user complaints, Google has confirmed that some of its Pixel and Pixel XL smartphones are having microphone problems that require a warranty replacement. Owners have reported failures of one or more of the three mics on the devices, resulting in either no audio input at all or failure of the camera app's audio recording function. "The most common problem is a hairline crack in the solder connection on the audio codec," said Google employee Brian Rakowski. "The other related problems are due to a faulty microphone."

  • Colin Ophus and Florian Niekiel, Berkeley Lab

    Scientists map every atom inside a nanoparticle

    by 
    Jon Fingas
    Jon Fingas
    02.06.2017

    Even the smallest defects can create serious problems. It's a good thing, then, that researchers have found a way to map nanoparticles at an "unprecedented" level of detail -- they've located the 3D positions of all 23,000 atoms in an iron-platinum particle. The group used an extremely high-resolution transmission electron microscope (TEAM I) to capture 2D projections of the nanoparticle's structure, and used an algorithm to stitch those together into a 3D reconstruction. If there's a missing or misplaced atom, you could easily spot it.

  • Here's how 'flawless' materials break on a nanoscopic scale

    by 
    Jon Fingas
    Jon Fingas
    06.08.2015

    Have you ever wondered why a supposedly defect-free material ends up cracking? University of Pennsylvania researchers have an answer. They've studied supposedly flawless materials (in this case, palladium nanowires) to see how they break on a nanoscopic level. As it turns out, these failures usually come down to atoms floating around when their bonds break, usually with little change in temperature. It's seemingly random, too, since the bonds vary widely from atom to atom. The scientists hope that identifying these weak points will help design devices that hold up under strain, even at the smallest possible level. Don't be surprised if you're one day using gadgets that are much more reliable, even at the smallest possible levels. [Image credit: VladKol/Shutterstock]

  • Double-cannon Samus Amiibo fetches $2,500 on eBay

    by 
    Sinan Kubba
    Sinan Kubba
    12.02.2014

    A defective Samus Amiibo proved this week that double the firepower can translate into many more multiples the cash. After discovering the potentially one-of-its-kind figure with two arm cannons rather than the regular one, a lucky Best Buy customer turned his $13 purchase into a $2,500 golden ticket on eBay. Nintendo's Amiibo range launched last month, providing Wii U users with Skylanders-like toys that are compatible with games including Super Smash Bros. and Mario Kart 8. As GameSpot reports, Adam Truesdale was one of many customers who bought the Samus Amiibo, and he was all ready to rip into the case until a friend pointed out the defect.

  • Lenovo recalls 188,000 ThinkCentres, perilous power packs to blame

    by 
    Daniel Cooper
    Daniel Cooper
    05.09.2012

    Lenovo is recalling a further 188,000 of its ThinkCentre PCs due to a possible fire risk. The M70z and M90z all-in-ones come with a faulty component in its embedded power supply that has already seen two units self-immolate. The company recommends that you check the serial number (via our source link) stamped on the base of the housing, let Lenovo know, unplug the unit and wait for a replacement.

  • HTC fixes rare One S chipping finish issue, swaps phones for free

    by 
    Myriam Joire
    Myriam Joire
    04.13.2012

    The black HTC One S uses a process called micro arc oxidation (MAO) to harden its aluminum unibody and make it feel like ceramic. We've recently experienced some chipping on the finish of one of our review units, so we reached out to HTC to find out if this is a known problem. Turns out we're not the only ones to report the issue, and while rare, the company's gone ahead and tweaked its manufacturing process and is offering to swap affected phones for free for existing customers. Here's HTC's statement: HTC is committed to delivering a high quality product and great experience for all our customers. There have been a few, isolated reports of this issue. The finish on the One S was laboratory tested as being at a hardness similar to ceramic. While that's hard, it doesn't mean it's impossible to damage. Regardless, HTC takes quality very seriously and are providing all customers with an immediate fix and we are implementing some small changes to ensure customers do not experience this issue in the future.

  • Lenovo ThinkCentre PCs recalled over fire hazard defect

    by 
    Mat Smith
    Mat Smith
    03.09.2012

    Lenovo is recalling more than 50,000 of its PCs due to a possible fire risk. The 2010 ThinkCentre M70z and M90z both house a defective component in their power supplies that can overheat. Worse still, the power units are embedded within these all-in-one models and so are not readily replaceable. The manufacturer is arranging appointments to fix the power supply problem. Fire-averse customers can double-check all the details at the source below.

  • iPad 2 light leakage due to faulty LG panels? (update)

    by 
    Sean Hollister
    Sean Hollister
    05.07.2011

    We don't have official word from Apple on the subject, but we're hearing rumors that might explain why some iPad 2 backlights tend to bleed -- according to Digitimes' anonymous sources, LG Display was "forced to reduce its shipments in the first quarter due to light leakage problem for panels," and that Samsung took up the slack. That suggests that some of today's vaunted 9.7-inch IPS displays may be from LG's faulty batch and some may be slightly superior Samsung screens, but we don't really recommend you crack yours open on the basis of an uncorroborated rumor (or at all, really) to find out the truth of the matter. Update: An astute reader reminds us that while LG, Panasonic and Chimei make IPS screens, Samsung traditionally does not. Perhaps Samsung has managed to get its plane-line switching (PLS) displays into iPads instead, as was rumored last month, or perhaps this rumor is simply inaccurate, in whole or in part. [Thanks, trucker boy]

  • Is your iPad 2 backlight bleeding? (video)

    by 
    Thomas Ricker
    Thomas Ricker
    03.12.2011

    Now that many of you have collected and used your second generation iPad tablets for a few hours, we're starting to see the inevitable reports of defects. Thus far, two issues have bubbled to the surface. The first issue -- yellow spots beneath the LCD glass -- is reminiscent of the same fresh-from-the-factory iPhone 4 issue that resolved itself just as soon as the bonding agent used for the LCD glass had time to evaporate. The second issue, which is being conflated with the first, is characterized by light bleeding through from the outer edges of the LCD panel. The bleeding is most noticeable when watching a dark scene in a movie or using an app with a black background as demonstrated in the picture above and video embedded after the break. For those affected, the issue can be minimized or exacerbated by adjusting the brightness in settings. So what say you dear reader, are you also a bleeder? [Thanks to everyone who sent this in]

  • Apple tracking an issue with defective Monster headphones?

    by 
    Paul Miller
    Paul Miller
    11.01.2010

    We just received a tip and some screencaps, purportedly from the Apple-verse, with a word of warning about Monster's headphone lineup. Apple is apparently blaming the "conductive flanges" used in many of Monster's earbuds for erratic stopping and starting of playback on Apple devices. The point of this internal memo seems for support staff to recognize that what a consumer might assume is a defect in an Apple product might actually be a Monster problem. Interestingly, Apple's list of problem headphones doesn't mention any of the Beats-labeled products that Apple actually sells, and is limited to Monster headphones that include "ControlTalk" tech for controlling playback with a cable-mounted mic / volume / pause remote, modeled after Apple's own iPhone-bundled earbuds. We're not sure if this means Monster is mis-applying Apple standards or just has a manufacturing defect, and it's also unclear if this problem also extends to the ControlTalk-equipped products in the joint-developed Beats lineup, but if you've been having some trouble with random stop-starts in your music on your $400 pair of Copper Turbines (and you aren't listening to James Blake), perhaps this will clear up some confusion. A full list of the affected 'buds is after the break. [Thanks, Anonymous]

  • AppleCare Adventures: How to get a faulty MacBook battery replaced

    by 
    Chris Rawson
    Chris Rawson
    10.27.2010

    The old saying about cars depreciating the moment you drive them off the lot goes double for notebook batteries, which lose a bit of their maximum capacity with every charge cycle. The battery is the one component of your portable Mac that is all but guaranteed to fail eventually... though especially in the case of the newest integrated batteries, it may take as long as a decade to die out completely, depending on your usage habits. How can you tell if your battery is close to failing? More important than that, if it is close to failing, how can you get it replaced? Click "Read More" to find out.

  • Pre designer Peter Skillman latest to leave Palm, entire senior staff now in exodus

    by 
    Ross Miller
    Ross Miller
    08.09.2010

    Sure, the Mark Hurd departure has given HP quite an interesting (if not tumultuous) place in the news cycle, but here's one that's gotta sting pretty bad on its own. TechCrunch reports -- and independent sources confirm with us -- that Peter Skillman, the man with 11 years tenure and the reported designer of the Pre, has left HP / Palm. He joins... sorry, we need to catch our breath here... Michael Abbot, Mike Bell, Lynn Fox, Matias Duarte, Rich Dellinger, and Caitlin Spaan. That's all the Senior VPs (and almost all the VPs) now gone. We hope CEO Jon Rubinstein isn't feeling too lonely with most of his one-time dream team having defected en masse. [Photo Credit]

  • HTC EVO suffering from glass separation issues?

    by 
    Tim Stevens
    Tim Stevens
    06.13.2010

    Potential bad news for EVO owners: we're seeing plenty of reports from folks having issues with the lower portions of their screens. Conspiracy theories say that the adhesive holding the glass is failing, causing the screen to peel up a bit and embark on a very slow journey to capacitive independence. This separation is causing excessive light leakage from below, a problem that we noted in our review but apparently gets continually worse as users spend more time massaging their screens -- even those not being as hard on theirs as this guy was. No official response from HTC yet and we're not sure just what a fix could be, but we have seen people do some wonderful things with duct tape. Update: Still no word from HTC, but Troy, a Sprint employee, e-mailed us to say he's not seen any phones being brought in for this issue at his store. He also indicated the phone is a "repairable device" so, if indeed this is something HTC deems worthy of repair it could be something able to be fixed without requiring a replacement. Here's to hoping... [Thanks, Brandon; image courtesy of Ryan/Selfdestruct]

  • ASUS Eee PC 1005PR shipping to some customers with disabled Broadcom Crystal HD chip?

    by 
    Nilay Patel
    Nilay Patel
    05.12.2010

    We've definitely had some hit-or-miss experiences with the Broadcom Crystal HD video accelerator chip in various Atom-powered netbooks, but it sounds like some Eee PC 1005PR buyers are having a different sort of bad day entirely, as ASUS is apparently shipping some systems without the chip disabled or otherwise not installed. That's at least the word according to several reviews on Amazon, and ASUS is apparently directing people to return the machines for a refund or replacement. We'd recommend holding off for a tick if you were in the market, and if you've already thrown down the cash, well, now might be a good time to double-check that Device Manager. Update: ASUS tells us it's looking into the matter, and that company reps are actively contacting users with issues to sort things out. We'll let you know if we hear anything else.

  • PSA: E74 victims should have received refund check by now

    by 
    Alexander Sliwinski
    Alexander Sliwinski
    07.01.2009

    If your Xbox 360 fell victim to the E74 error and you paid Microsoft for the repair, you should have received a refund check back from the company by today. If you paid for a repair and have yet to receive a check, you'll need to follow up with Microsoft before the hard deadline of November 1, 2009. After that ... well, you're just going to have to eat it.The E74 error was placed under a similar warranty to that of the Xbox 360's "Red Ring of Death," after data revealed it was another widespread defect for the console. [Thanks, Matt L]

  • Are iPhone 3Gs developing cracks?

    by 
    Thomas Ricker
    Thomas Ricker
    07.30.2008

    In what appears to be an increasingly common problem, hairline cracks are beginning to form on Apple's new iPhone 3G. While most of the cracks are reportedly affecting the white model, this is likely due to the increased visibility of the dark fracture on the white case as opposed to any differences in materials between the white and black units. At the moment, the issue seems largely cosmetic and doesn't appear to interfere with the operation of the phone. Now bust out the magnifying glass and let us know if you're seeing the same.Update: Reader Darius shows off a whisker crack on his kid-glove handled black iPhone 3G with the help of some blue lighting -- meow. See it after the break.[Thanks to everyone who sent this in]Read -- MacRumors forumRead -- Apple Discussions

  • Apple forced to pay up over iBook G4 flaw

    by 
    Darren Murph
    Darren Murph
    09.21.2007

    Just months ago, the Consumer Complaints Board in Denmark announced that it had "proven" that the logic board within a slew of Apple's iBook G4s were faulty, and now it seems that Cupertino has been forced to cough up reparations. According to InfoWorld, a US-based Apple spokeswoman stated that it "disagreed with the DCCB's findings based on its own investigation, and has a strong track record for customer satisfaction." Apparently, the counter report that Apple assembled wasn't enough to persuade the board that the swarm of customer complaints were unwarranted, and now Frederik Navne Boesgaard (of the CCB) has said that Apple "paid up" after conceding the point.

  • Dell fesses to more vertical line issues -- offers free replacements

    by 
    Thomas Ricker
    Thomas Ricker
    06.20.2007

    Get 'em while they're hot, Dell's offering up free (labor and parts) replacements for laptop LCD screens with vertical line issues. Owners of Inspiron 6000 and 8600, Latitude D800 and D810, and Precision M60 and M70 machines exhibiting one-pixel wide vertical line(s) are now eligible for a free LCD replacement or cash money refund if Dell already repaired your box sometime in the past. According to Dell, all the affected machines shipped between December 2004 and December 2006. Apparently, this is the same issue already corrected on the 17-inch LCDs shipped with their Inspiron 9200, 9300 and Dell XPS Gen 2 laptops back in April. Your slab not exhibiting the problem? No worries, if it gets ugly in the future, you're still eligible for a replacement within three years of purchase. The issue has been tracked back to one specific component used on a small number of LCDs across Dell's Lineup. Hey Dell, care to share that information with Apple to see if it's the cause of their 17-inch LCD woes? Wouldn't be the first time you two sourced the same OEM panels. Dell users, click the read link below to get yours.