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17-inch PowerBooks starting to see new vertical-line screen defects?
We have no idea how widespread the problem is, but there is certainly a group of people trying to raise some hell in their own corner of the internets over some supposed vertical-line issues that later-gen PowerBooks are claimed to experience between 12-24 months into their lives. We understand that not everyone buys a laptop a year like your average (broke-ass) Engadget editor, so if these issues are in fact that common, we hope Apple does see it fit to extend that Display Repair Extension Program to users experiencing this new kind of screen issue.P.S. -You having the issue yourself? Shout it out in comments.
Dell's 17-inchers packing a jolt?
Dell 9400 owner "ViriiGuy" is a PC repair guy by day, human lightning rod by night. His 17-inch laptop seems just dandy, other than a nasty habit of sending off between 19 and 65 volts of AC out of any screw on the bottom of the laptop. Along with the annoying result of making ViriiGuy "feel like a 9 volt battery" to his wife whenever he's using the laptop, the laptop also fried its own RAM and video card. After getting a replacement 9400 from Dell, along with couple more 9400s he was prepping for clients, VG noticed the exact same shocking dilemma on all three laptops. Reports have also surfaced of similar jolt coming out of a Inspiron 6400, and Dell's 17-inchers are mostly based off the same platform, so other Dell laptops of that size could be at risk as well. The latest word is that VG's own problems were solved by springing for a three-pronged grounded power adapter, but since Dell still hasn't fessed up to the problem, or offered up such adapters for free other than in a few isolated incidents, we thought we'd run this by you Engadget guinea pigs valued readers to see how widespread the problem actually is.
Kyocera also felled by faulty CCDs
Oh noes! It seems Kyocera has failed to escape the CCD fate that has recently befallen eight of Sony's Cyber-shots and four of Nikon's Coolpix cameras. Kyocera has just announced that its Finecam M400R, M410R and SL400R cameras, released in March 2004, are all at risk for CCD defects and failures. In response, Kyocera is providing free repairs to any such cameras until March 2010, and is also offering free checkups to such affected models. Kyocera isn't saying who's responsible for the CCD manufacturer, but the similarities to the problems and causes in the cases of Nikon and Sony mean its most likely the same CCDs: defective Sony manufacturing strikes once again.
"Towel trick" provides temporary fix to Xbox 360's red ring of doom?
If you think we took that indubitably unscientific "decibel test" with a grain of salt, then we're throwing down a few barrels with this one, but the sheer weirdness of this should encourage all bricked Xbox 360 owners to give it a whirl. Although we're fully aware of how wrapping a soft cotton towel around your red ring-displaying console should not effect its status, well, it just might. According to numerous 360 owners who haven't taken advantage of Microsoft's newly-extended repair / replacement offer, they were able to bring a few previously dead Xbox 360s back to life, if only for a few hours at a time. Sure, this is far from an actual solution, and if anything, this should reaffirm that voice in your head telling you to call up Microsoft and get an RMA number, but nonetheless, it seems that blanketing your 360 with a towel, firing it up for 10 minutes or so, turning it off, and then removing the towel will mysteriously allow your machine to function for a couple hours. Granted, we don't know how many of these folks are fibbing, but we're putting it to you all to give this a go and report back, and if it does indeed work out, who knows what else those innocent looking towels can revive? [Warning: Read link requires subscription][Via TheXboxDomain]
Canadian lawsuit pegs Dell for knowingly selling defective laptops
Sure, it's a new year, but it's the same ole problems for Dell. Yet again the Texas powerhouse is facing a lawsuit claiming that the company knowingly and willingly sold laptops to loyal buyers even though they were defective, and this time it's coming from our northerly neighbors. A group of Canucks who purchased toasty Dell lappies have slapped some legal action on Dell through the Ontario Superior Court of Justice, and the filing claims that "Dell was negligent in designing the computers and sold them even though the company knew of the problems." The models in question reportedly include the 1100, 1150, 5100, 5150 and 5160 models of the Inspiron, and rather than focusing on batteries that erupted in their laps, it claims that the "notebooks suffer from design defects that cause premature failure of the motherboard due to overheating just after the one-year warranty expires." As expected, a Dell spokesperson didn't have a comment on the pending suit, but we're sure it'll be a bit more diligent to show up in court than in previous scenarios.[Via Inquirer]
Nintendo: "We are not aware of any problems with the hinge of the DS Lite"
MaxConsole has received Nintendo's response, via Cake PR, to reports of the DS Lite's hinge cracking. The official statement is as follows:"We are not aware of any problems with the hinge of the DS Lite, however if someone experiences a problem with their DS Lite they should contact their local customer services department. The DS Lite carries a one year warranty for manufacturing defects, if the fault is covered under the warranty it will be repaired free of charge if not then customer services will provide a cost for repairing the product. For warranty repair information, all technical enquires [sic] including servicing products, guarantee information, troubleshooting, part orders and release dates in the UK, please contact our Customer Service department (Monday - Friday 8:30am-7pm)."In an effort to make Nintendo 'aware,' MaxConsole has compiled an impressive list of DS Lite owner testimonials, scooped from the pages of Arstechnica, Digg, GameSpot, and, yes, even Joystiq, each representing a unit with a near-identical crack, located on the left side of the hinge. While for most, the crack remains merely a cosmetic nuisance, some reports claim that the damage can worsen, resulting in the loss of the hinge's plastic casing, which in turn, affects the stability of the top screen.Regardless, Nintendo should investigate this matter further, in order to determine if the crack is, as speculated, a design flaw. Currently, customer service representatives are attributing the crack to misuse ("you dropped it"), and repair is being offered for a $50 fee.
20% of TUAW readers' MacBooks are discolored
The results of our MacBook discoloration poll are in; 20% of TUAW reader's MacBooks exhibit discoloration. It's hard to judge how accurate these results are, but if the real numbers are anywhere near these levels then Apple has a serious problem on its hands. Fortunately, there are signs that Apple has taken notice: the creator of StainedBook.info recently managed to get Apple to agree to replace the plastic on the top of his MacBook's casing. That's a big step, but I'm sure many MacBook owners won't fancy calling up Applecare every two weeks after their replacement starts showing stains again. Clearly, a more permanent solution is required.
High pitched squeal defect on some MacBook Pros
While I certainly can't vouch for this problem myself as I don't own a MacBook Pro, there seem to be quite a few owners of the new laptop with complaints over a high pitched noise emanating from their machines. Our own Dan Pourhadi had a whine on his new MacBook Pro, even though it may not be the whine being heavily discussed on Digg today. Dan seems to have solved his whine by disabling the second core of his processor (described in Update 3 on his post). I no longer see this thread Digg links to on the Apple Forums, however I did find another active thread about the high pitched squeal/noise/whining. Some Apple users on the Digg thread and the Apple Discussions thread seem to think this may be repairable in firmware by Apple at a later date. I am by no means dissing Apple (or the Digg crowd) with this post, but simply would like to remind everyone about early adopter syndrome. The first revision of a new hardware platform or change in manufacturing is bound to engender certain flaws or bugs. Please, let us reflect for a moment on the Mirrored Door G4 and the PowerBook 667MHz (aka The "666") computer lines. This current flare in comments on Digg and the Apple Forums doesn't mean that all MacBook Pros will be affected by this noise, and certainly does not mean that people shouldn't be entitled to a worry-free machine when purchasing a Mac. I hope this all gets cleared up quickly and with some sort of patch or replacement from Apple. We at TUAW are bound to keep you posted. Update: Please see Dan Pourhadi's new follow-up post about his MacBook Pro woes.
