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Dell Venue Pro firmware update silences WiFi woes (update: delayed)
We wouldn't say it was delivered with lightning speed, but Dell's firmware update for the Venue Pro is at least on schedule. The outfit's Lionel Menchaca tweeted that the refresh, which brings a fix for a WiFi lockup issue (among others), "starts rolling out today for T-Mobile customers in the US + all other customers outside the US." Unfortunately for AT&T customers sporting this pro phone, it looks like you'll be left in the firmware lurch a bit longer --- there's been no mention of a similar update for Ma Bell. Update: It looks like someone spoke too soon. Lionel Menchaca's taken to Twitter yet again to update us on the state of this update, and it appears T-Mo Venue Pro users are going to have to wait until next week for the refresh -- it is, however, already available to unlocked devices. Considering how long we've waited, what's another week? Right?
Dell Venue Pro getting a tune-up on May 18th? A chatty support rep thinks so, anyway.
Dell's Venue Pro recently arrived at AT&T for $99 with a two-year commitment, and while this troubled QWERTY slider has already embraced NoDo, a new OS simply wasn't enough to patch these cracks -- random crashes and WiFi woes continue to haunt users on a daily basis. Recently, a member of xda-developers shared their experience with Dell support, proclaiming the company is targeting May 18th for this much-needed firmware update. While follow-up communication with Round Rock have proven less fruitful (perhaps suggesting a rogue tech support agent), it has confirmed the update is a high priority and will be delivered following a successful rollout of the 7392 security update from Microsoft. Sure, you could just take the plunge and hope Dell's new firmware brings the cure, but given its track record here, you're probably wise to do a background check before hiring this as your next assistant. [Thanks, Dennis and Rob]
