Downeaster

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  • Amtrak begins testing e-ticketing system, other futuristic things

    by 
    Amar Toor
    Amar Toor
    11.29.2011

    It's been a long time coming, but it looks like Amtrak is finally ready to get with the times. This month, the human-carrier began testing a new e-ticketing system for passengers traveling along its Downeaster line, which extends from Maine to Boston. Under the trial, travelers can either print their tickets at home, or have them e-mailed as a barcode-laced PDF file for conductors to scan. Customers can also change their reservations at the last minute, without having to wait in line at the ticket counter and interact with other people. It's not exactly cutting-edge technology, but Amtrak attributes the delay to the unique nature of the railway, where conductors check tickets in transit and have to deal with a steady stream of passengers getting on and hopping off. As a result, the company had to find a scanning device reliable enough to handle this constant flow of organisms, though it looks as if it's nearing a solution. Amtrak plans to expand the trial to California in February, and if that goes well, the system could roll out on a nationwide basis as early as this summer.

  • AmtrakConnect free WiFi added to 12 East Coast routes, snack car will still cost ya

    by 
    Joe Pollicino
    Joe Pollicino
    11.01.2011

    Remember when we noted the existence of AmtrakConnect WiFi on the Adirondack train (number 69) about two weeks ago? Although it wasn't official at the time, it is now -- and it turns out that was just a sliver of what to expect. Amtrak recently announced that the free service is currently available on twelve of its East Coast routes, which should please many a railway commuter accustomed to WiFi deprivation. Eight of those routes (Northeast Regional, Keystone and Empire services, Carolinian, Downeaster, Ethan Allen Express, New Haven – Springfield Shuttle and Vermonter) feature full wireless connectivity from head to caboose, while the others (Adirondack, Maple Leaf, Palmetto and Pennsylvanian) have designated cars that allow for internet access. Factor in its Acela and Northwest Regional lines, and Amtrak says 60 percent of its fleet is now WiFi-capable with more additions due in California before the year's out. Better yet, "4G speeds" are also in the cards for the future, but we won't hold our breath waiting for an equally swift rollout. Full press release after the break.