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Prepare for Riders of Rohan's launch with patch notes, FAQ, and a trailer
Many a Lord of the Rings Online fan is eager to delve into the Riders of Rohan expansion today as soon as the servers come back online. But once prospective warsteed owners set foot in the lands of Rohan, what do they do? Turbine offers a handy launch day FAQ to answer important questions like "How do I get there?" and "Where's my loot sparkle?" The guide offers gems such as: "A server is never late, LOTRO players. Nor is it early. It comes up precisely when Turbine means it to." Players can also bide their time reading through the hefty expansion patch notes, which feature juicy tidbits on all the new goodies and changes. For a quick guide to more information and impressions on the expansion, check out Massively's pre-launch guide. And check out the launch trailer after the break.
FAQ for new pandaren
Are you tired of hearing the same questions repeated while starting a new pandaren? Or are you one of those asking the questions? WoW Insider is here to help. You begin your pandaren on the Wandering Isle. Its location -- and even its existence -- is unknown to the rest of Azeroth when you begin. This added to the fact that pandaren start out as neutral means you will encounter differences from your previous new character experiences. Here is a list of some of those differences as well as answers to other pandaren questions you may have: The Wandering Isle has no mailboxes. You cannot receive or send mail until you choose your faction and leave. So no, you can't send heirlooms to your baby pandaren. You cannot speak to anyone who is not on the Wandering Isle. No whispers. No global chat channels. There is one exception: Battletag and Real ID friends are still accessible for whispers.
Guild Wars 2: Account linking and you [Updated]
You are surely aware that Guild Wars 2 is nearing its headstart and launch dates. You might also know that players of both Guild Wars and Guild Wars 2 have a bit of incentive to link their accounts. The Massively team has been getting a fair few questions about the ins and outs of account linking, so this here is a bit of a knowledge dump that'll hopefully sort out some problems.
SOE defends EverQuest appearance system cost
If you've been a heady mix of excited and confused over EverQuest's upcoming Hero's Forge appearance system, then it's time to take confusion out of the equation. SOE's posted a nine-point FAQ on the system, explaining its various features and specifics. The Hero's Forge will not be free but instead purchased for each character you'd like to dress up. SOE defended this separate cost by stating that "because of the very intensive nature of developing features such as Hero's Forge, by selling this feature in the Marketplace [SOE] can make it immediately available to players who desire such content much more quickly and without tying it to an expansion." The studio says that there are over 10,000 items created for this system and that even those who don't buy the system can benefit by selling pieces they find or make. SOE has plans to expand the Hero's Forge in the future, including the possible addition of wizard hats and holiday-related outfits.
WildStar shows off its housing system
Carbine Studios' WildStar has yet to leave the starting gate, but already this filly looks to have legs. The studio announced that not only will the sci-fi fantasy title have a housing system, but it will be a major component of a player's experience in the game. According to Carbine, WildStar's housing is "more than a house and a plot of land, it is a destination within the game that they can make their own and use to their advantage." Housing will be available for all classes and paths. We have both a video and a FAQ concerning this exciting system after the jump! [Source: NCsoft press release]
Free-to-play details for Vanguard released
Vanguard is drawing steadily nearer to its free-to-play conversion, which means it's time for some facts and some FAQs. To that end, a set of answers to common questions has been posted, along with a handy chart outlining the differences that will exist between free and premium accounts once the switch to F2P is complete. Premium membership will cost $14.99 a month, which will buy you such perks as access to all of the races and classes (as opposed to only six and seven, respectively), extra character and bag slots, unlimited gold, full item access, and more. Along with the ability to create guilds (instead of only joining them) and full access to unlimited banking slots, fishing, and in-game mail, premium customers will also receive full customer support and no in-game pop-up advertising. Players with ongoing Vanguard subscriptions will find those accounts automatically converted to premium status; these accounts will become free once that subscription runs out. As a special thank-you to loyal players, anyone with a past or present Vanguard subscription will be able to play all of his or her characters (even if that character would normally be blocked from a free account) and will have 12 available character slots (even though free accounts normally have only four).
Cryptic ups security with Account Guard
Account Guard is not the name of a two-bit villain in Champions Online or a featured episode in Star Trek Online but instead a new security system that Cryptic Studios is installing for its games and websites. The system promises to track which computers you've logged in from and block unauthorized access to your accounts. If your account is compromised, the system will slam the doors closed on your games and send you an email with all of the details. The email also contains a one-time unlock code. This code allows players to open their accounts in the event of a mistaken intrusion. This system sounds very similar to Trion Worlds' coin lock mechanism. Players have a choice whether or not to participate in Account Guard, as they can opt out of the service through the account page. The studio has posted a FAQ with more answers to particular scenarios.
Apple posts FAQ regarding MacBook Pro Retina display
Apple has released a FAQ that covers the new Retina MacBook Pro. This list of questions adds to the information that is found on the notebook's product page and focuses on issues that arise when you start using the machine. You can learn how to adjust the resolution of your Retina display and how to setup an external display. Current and prospective MacBook Pro with Retina Display owners can read the FAQ on Apple's website. [Via Electronista]
Google TV team focuses on third party content, second screen apps as I/O approaches
The slow-starting Google TV project has gotten a lot of attention at the last two Google I/O conferences, so what do the folks at Mountain View have up their sleeves this time around? Judging by recent updates to the Google Developers support pages, a major focus will be on helping third party devs create apps full of content, as well as control and information apps for mobiles or tablets. Recently the Anymote Android library for remote apps and related documentation was published, which the developer of the popular Able Remote app confirmed could assist devs in expanding upon Google's existing app, while subsequent additions to the FAQ library address HTML5 and more. On deck for Google I/O sessions are Bring Your App To The Big Screen, Get Your Content On Google TV and Command and Control in Your Living Room: Building Second Screen App for Google TV. Recently, apps like the one for Al Jazeera have been updated to bring more video to Google's platform, so with the rumored SDK (and HDTV) from Apple still missing in action, we'll wait and see if the third time's the charm for Google TV.
Samsung launches customer service app on Android as proof that it Cares
Worried that Samsung is too busy selling millions of devices to care about you, the individual consumer? Fear not, for the company has released an app to prove its unconditional dedication to your happiness, and it's appropriately called Samsung Cares. The program serves as a hub for online support, offering how-to videos, troubleshooting guides, FAQs and service ticket tracking. Oh, and for those who don't own a Samsung device but still want the sweet reassurance of the company's interest in your well-being (or perhaps you just use other products made by Sammy), the free app can be downloaded on any phone or tablet running Android 2.1 or higher. Head to the source to grab a copy for yourself.
Sony Online Entertainment offers an updated ProSiebenSat.1 FAQ
If you're in Europe and playing EverQuest II, DC Universe Online, or many other Sony Online Entertainment games, you're probably aware that a major change is on the horizon. The company has signed an agreement with ProSiebenSat.1, giving that company a great deal of control over the publication and operation of SOE's games in the region. There was some backlash over the change, as players were in particular concerned about being forced to play on specific servers. While some of the details have already been addressed, SOE seeks to remedy a variety of player concerns with an updated FAQ detailing exactly what will take place when the service changes hands. Worth noting is that Station Cash will be converted into a similar but proprietary currency and all customer service issues will be handled by ProSiebenSat.1. Players will also need to make a new account with ProSiebenSat.1, although their old SOE accounts will still be used for certain games, such as the original EverQuest. If you're one of the many players affected by the change, there's no time like the present to take a look at what you can expect.
Aion lays out the details for the upcoming server changes
Before a storm, you secure your home. Before a job interview, you clean yourself up nicely. Before a conversion to free-to-play, you make sure your servers are ready to go. That last one is on the agenda for NCsoft, which is making some server changes and merges prior to Aion's transition to free-to-play starting on April 11th. Players affected by this can take a look at a new official FAQ to clarify any and all questions about what's going down on March 28th. The short version is that most individual character data will remain untouched, but players with conflicting names will be given a random string of letters and numbers and a free name-change ticket. Players who wind up with Asmodeans and Elyseans on the same server will also be given the option to change to an appropriate race or transfer the offending characters to another server to adhere to the one-faction-per-server rule. If you've got more detailed questions, of course, the FAQ has more detailed answers.
Wurm Online answers your Epic questions
Are you a Wurm Online player looking for a sense of purpose? Well, look no further than the game's Epic servers, which went live today. Not sure what Wurm Epic is? Well, you're in luck once more because over at the game's official site, Code Club CEO Rolf Jansson has posted an FAQ that covers everything you need to know about the new game type. The basic concept is this: Players both new and old can take a portal from the main game world to the Epic servers. From there, they will be stripped of all their items and skills, though they will retain all gold in their banks. After that, it's the duty of the players to build and defend kingdoms, which in turn further the goals of their gods on the moon of Valrei. Gods, in turn, have the ability to "reshape the world or spawn creature invasions as a result of how well they achieve their goals." For the full, detailed FAQ, head on over to the game's official site.
Turbine explains recent LotRO forum security issue
While Lord of the Rings Online's forums have returned following Turbine's decision to take them down due to a security issue, many players were left in the dark about what had happened. To clear the air with this, the studio posted a brief security FAQ that addresses the specifics of what went down this past week. According to the FAQ, Turbine became aware of a compromise in the forum database that would allow unauthorized access from outsiders. The company took the forums offline, brought in security experts, and fixed the bug that caused this issue. Turbine also claims it has strengthened its web security and that no payment details, including credit card information, were in danger of being stolen. As part of an effort to make sure all players were secure, Turbine sent out notices to a few customers with particularly vulnerable passwords. In the email, the players were informed that their passwords were reset for their own safety. The FAQ ends with a few Dos and Don'ts about password creation which all MMO players would be wise to adopt.
iPhone 4S Announcement FAQ
We've all had a number of lingering questions after today's event. Here's a quick summary of some of the more frequently asked questions we keep getting on our tip line. Will Siri be available on the iPhone 3GS or iPhone 4? As far as we can tell, Siri is an iPhone 4S exclusive feature. Will Siri be available outside of the US? Siri will be available outside the US. Where? We can't entirely tell yet. Siri mentions vary on out-of-US Apple websites. The French and British sites discuss Siri, but not Canada. (Thanks, Jean-Philippe Bousquet) We have no word as to how well Siri will work in Scotland. Why does the iPhone cost so much in my country? Probably because your country does not follow the US subsidy model, where prices are discounted in exchange for a contract commitment. When can I buy an unlocked and/or out-of-contract iPhone Apple's site suggests the unlocked unit will be available for sale at the same time as the contract/locked units. We have contacted US Apple support and received conflicting information (we were told that these units would only be made available in Canada). We have sent a query to Apple PR for a clarifying statement. We have not heard back, and we probably won't. When does it go on sale? When can I buy one in person? Pre-orders start October 7. We don't know what time of day. Last time Apple offered iPhone pre-orders, it was early in the morning east-coast time. We're guessing 7AM or 8AM ET. The iPhone arrives in stores on October 14th. Probably with lots of lines at Apple's stores. If history holds, you'll also be able to get in line at AT&T, Sprint, and Verizon stores in the US. How much will out-of-contracts likely sell for? Kelly Hodgkins tells us that Verizon is listing the 16GB unit for $649, the 32 for $749, and the 64 for $849. Compare and contrast that with the Late 2010 64 MacBook Air, which you can buy for $749 (slightly refurbished) or the May 2010 Macbook 2.4 with 250 GB (SATA) for $849. You can also pick up a brand new Mac mini for $599 (less for refurbished models). You can buy a first generation iPad with 3G for $399, and a current generation 16 GB iPad 2 with 3G for $579. Will Siri run on iPad 2? It has the same processor Apple says: "Siri is available in Beta only on iPhone 4S and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply." So even with the same processor, it doesn't look promising. Will all iPhone 4 cases work with iPhone 4S? Apple's site says yes, but again we're not sure. Other than the weight (3 grams more), the dimensions appear to be the same. Most concerns seem to be about the camera, but we're hearing nothing yet about any differences there in external case access. Apple says: Do existing iPhone 4 accessories work with the new iPhone 4S? Yes, all iPhone 4 accessories work with iPhone 4S. What size storage will be available for iCloud? 5 GB free -- and you can use that up like *that* if you do iCloud backups (vs computer backups). From there 10GB $20/yr, 20GB $40, 50GB $100 Why do some iPhone 4 first-day adopters have immediate upgrade ability rather than February 25th? They pay a lot more per month than you or I do. Us "bottom feeders" (at $65 a month or so) have to wait longer. Will unlimited data be grandfathered in? Wait and see. Definitely unlimited data on Sprint if rumor holds true. For AT&T, we're not sure. When does iOS 5 ship? iOS 5 will launch October 12th
Stay on target: SWTOR's guilds begin to align with phase 2
Star Wars: The Old Republic's release may feel like it's always going to be in a "galaxy far, far away," but at least BioWare is giving guilds something substantial to do in preparation for launch. Following up the first phase of guild formation, today the studio announced that guilds can now progress into the second phase: alignment. During this phase, guild leaders can establish up to three guilds as their Allies or Adversaries (depending on the target guild's faction). Not only will this help to cement friendships and rivalries, but BioWare says that these connections "will have the highest chance of being placed in the game together, allowing these guilds to coexist on the same server." This won't happen if the guilds have chosen different server rulesets, however. Another new feature that's come with this phase is the ability for leaders and officers to begin inviting people to the guild by email. The SWTOR website has a helpful FAQ for all three phases of guild preparations. The third phase, deployment, is scheduled to occur shortly before launch and will begin placing guilds on servers if these guilds have met certain criteria.
Answer your beta-related questions, Star Wars: The Old Republic does
In light of the Star Wars: The Old Republic's beta testing weekends' recent inception, Stephen Reid stopped by the SWTOR official forums to drop a couple of FAQs on the masses. The first deals with the ongoing beta testing, beta weekends, and early access for pre-order customers. The second hones in on the first beta test weekend, which took place last weekend. The beta FAQ begins by outlining the differences between early game access, beta weekends, guild testing, and the normal beta testing. Early game access, of course, is access to the launch version of the game prior to the official launch date; this privilege is given to those who pre-order the game. Beta testing weekends are exactly what they sound like, and Reid notes that the team is aiming for one more test weekend this month, which will host more players than the last test. Game and guild testing are both the normal, ongoing beta test, with the latter differentiated only by the invitation process for guilds rather than individuals. The post goes on to remind players that, even with the advent of the beta testing weekends, the NDA is still in effect, and that a player's participation in one beta test weekend does not guarantee her selection for subsequent weekends. And lastly, we'd be remiss to omit this small detail for our European players: Game testing for European players is "imminent," says the post, and these tests will include localized French and German versions of the game. Beta weekends for European players will begin around the same time. Now then, the beta weekend FAQ. The post declares the intent of the first beta weekend to have been a "small-scale simulation of a launch scenario." The post also discusses the successes and failures of the test and notes that almost every goal set by the team was met or exceeded. However, there were a few hitches with the invite process, which the team has since fixed. For the full details, hop on your speeder bike and head on over to the official forum posts.
Transition details for Champions Online, Star Trek Online
Last week, we reported that F2P giant Perfect World Entertainment completed its acquisition of Cryptic Studios, having spent just under $50 million to seal the deal. Today, entries on the Champions Online and Star Trek Online websites announce that Cryptic is "now a wholly owned subsidiary of Perfect World Entertainment," and they outline certain changes coming to both games as a result. The posted transition FAQs include additional details on the status of Cryptic Points, the C-Store, account and support services, and privacy issues. Cryptic and PWE also reiterate that lifetime subscriptions will continue to be honored for the full duration of both games. Of particular note to current players is the response to the question about dev team size: There are no plans to change the development team on any of our titles. If anything, we plan on increasing the number of team members to serve you better. Finally, the FAQ notes that work on Neverwinter continues as planned.
Apple posts Final Cut Pro X FAQ following backlash, promises multicamera support and other updates
Though Apple took to the pages of The New York Times last week to respond to a chorus of criticism about Final Cut Pro X, it's clear the company is going to have to go a little further in assuaging videographers who were alarmed to learn that the built-from-the-ground-up software omits certain key features found in Final Cut Pro 7. The outfit has posted an FAQ page on its site, which answers oft-repeated questions, yes, but also reassures users that some -- but not all -- of these features are on the way. Specifically, Apple promised that multicamera editing is coming as part of the "next major release" and that XML exporting is on the agenda, too. Additionally, volume licensing for orders of 20 or more will be available "soon," while an update this summer will allow you to use metadata tags to categorize audio tracks by type and then export them from Final Cut Pro X. Still, you're going to have to get used to the fact that you can't import old FCP files without data loss-- and don't expect updates for tape-based editing, either. As always, hit that source link for the full spill.
Apple posts Final Cut Pro X FAQ
In what seems to be an attempt to address the widespread controversy over the recent release of Final Cut Pro X, Apple has posted a FAQ on its site to address some of the concerns that have been raised thus far. Designed to answer the biggest questions that professional editors have raised over Final Cut Pro X, Apple has given very few straightforward "no" answers to questions regarding the video production suite's "missing" features. One of the few "no" answers regards importing projects from Final Cut Pro 7 to Final Cut Pro X. Apple claims the change in product architecture prevents "translating" projects from the old format into the new one. Many other answers either explain how to accomplish tasks that may have confused users accustomed to the old interface. A fair number of the FAQ's points address questions by saying, "Not yet." As an example, professional editors have been up in arms over Final Cut Pro X's inability to support multicam editing, but Apple says support for this feature is coming "in the next major release." XML exporting will also be offered soon; Apple will release APIs "in the next few weeks" that will allow third-party developers access to the new XML in Final Cut Pro X. Final Cut Pro X has been one of the most controversial Apple software products in recent memory. It's unclear at this early stage if this FAQ goes far enough in addressing the concerns of the "pro" community to which the suite is supposedly targeted, but it's at least obvious that Apple is aware of users' concerns and working toward addressing some of them in future updates.
