manners

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  • The Drama Mamas guide to basic WoW etiquette

    by 
    Lisa Poisso
    Lisa Poisso
    07.08.2013

    Joke as we might about rude, trollish behavior in game, that sort of thing doesn't really represent WoW's gaming culture. Our community of MMO players is kinder and gentler than the seething horror of console FPS titles. The truth is that when WoW players are rude, it's most often completely inadvertent and based on their newness to WoW and the MMO subculture. Especially if this is their first MMO, they might only be dimly aware of the concerns of the other players around them and of how and when it's appropriate (or inappropriate) to open the channels of interpersonal communication. Ever have that uncomfortable feeling your groupmates consider your matter-of-fact approach too abrupt? Or perhaps you've wondered if other players view your friendly chatter as nammering instead. What are all these people expecting from you, anyway? Your mother was right -– manners are grease in the wheels of the social machine. Let's get this thing off to a smooth start, shall we?

  • Blizzard releases parental control video

    by 
    Olivia Grace
    Olivia Grace
    11.06.2012

    Parental controls are of paramount importance in games such as WoW, which appeal to a wide audience of young and old, and are sufficiently immersive to permit lengthy sessions. Blizzard has long advocated responsible gaming, and WoW Insider is no different. To this end, Blizzard has released a video clearly and carefully laying out all the Parental Control options available to the WoW-playing family. These include: Limited hours' play per day or per week Scheduled playtimes and preset schedules Limiting of the use of RealID and in-game voice chat Preventing use of Diablo III's Real Money Auction House Automatically generated weekly playtime reports. These features may be useful for more than just parents. Students wishing to ensure they aren't distracted by WoW could have their own parents set up controls for them, or players who wish to limit themselves for any other reason could do the same. Additionally, any player might appreciate weekly reports of their playtime! Mists of Pandaria is here! The level cap has been raised to 90, many players have returned to Azeroth, and pet battles are taking the world by storm. Keep an eye out for all of the latest news, and check out our comprehensive guide to Mists of Pandaria for everything you'll ever need to know.

  • Drama Mamas: Too skittish to face the mob

    by 
    Lisa Poisso
    Lisa Poisso
    10.29.2012

    When the fear factor of an MMO revolves more around social hits from fellow players than it does physical hits from monsters, you know something's out of whack. After reading this week's letter, I certainly felt like whacking something -- namely, the ugly atmosphere that makes grouping a hellish prospect for anyone who's been dragged through the dirt one too many times. Dear Drama Mamas, I've been playing this game for three or four years now (I'm still a teen, though) and I really wanted to ask you about something. About two years ago, I first started raiding. I continued going to the pug many times, always with the same raid leader. (Let's call him R.) I started talking in vent with him and his guild, and raided with them quite a lot. I was really sheepish at first because: 1. I was a kid, 2. I'm afraid of social interaction, and 3. I'm a girl. Everything went fine though, for several months. It was when R needed to go off to work, and couldn't lead the raids anymore when things got bad. I wasn't in his guild, but he felt that I could be trusted enough to be the raid leader. He passed it over to me, handed over his group macros for recruting, and told people I would be leading. He also put two people with me to be my raid assists. (Let's call them Andni and Pir. These are not their actual names.) I would always start of the raid slightly paniced, but by the end I was joking around with everyone and having a good time. But during one Black Temple run, everything went bad.

  • Cross-realm play and the rise of the funsucker

    by 
    Robin Torres
    Robin Torres
    06.24.2012

    When I read Matt Rossi's piece about the future of cross-realm play, I agreed that the possibilities are exciting. But I do see what could be a major problem: funsuckers. We do have funsuckers in heavily quested zones right now. (Granted, this usually only happens after a new expansion or during holidays.) They spawn camp us on PvP servers. They steal our gathering nodes, even though they are in the same faction. (Stealing nodes from the opposite faction is fair play. We don't want to help them support their side of the battle.) They take their huge mounts and sit on NPCs everyone needs to interact with. They suck our fun.

  • Drama Mamas: How to deal with profanity in Battlegrounds

    by 
    Robin Torres
    Robin Torres
    06.04.2012

    Drama Mamas Lisa Poisso and Robin Torres are experienced gamers and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of the checkout lane next to the candy, neither do we want you to become known as That Guy on your realm. I'm not one for the profanity filter. Special characters randomly appearing in public chats don't improve my gameplay experience. Also, it's so easy to get around, so why bother? And honestly, I just don't mind profanity. Now, if there were some kind of hate and trolling filter, I might use that. Ah, just think of how slowly trade chat would scroll ... Hey Mamas, I've been playing since vanilla. The reason I preface my letter with that is because I know the drama that goes on in battlegrounds. Really, I do. But for some reason, I feel it's just gotten so bad lately. People being rude or just trolling isn't anything new. But this is a whole new level of mean, and the offenders act like every little (often just perceived) mistake is a personal slight against them, one from which they will never, ever recover from. This isn't just about one instance either. In literally every battleground, whether we're winning or losing, someone is cursing someone else and causing a ruckus over something very little.

  • Breakfast Topic: The insomniac's dilemma

    by 
    Matthew Rossi
    Matthew Rossi
    04.24.2012

    OK, so I have a weird sort of problem. When I can't sleep, I tend to run pickup groups, doing anything from starter Cataclysm dungeons to the Hour of Twilight heroics. I freely admit I go in there to cut loose, maybe get some shards out of the deal, and play around with specs that are suboptimal for raiding to see if I can shake them around and get some idea of how well they can perform. As an example, I'm learning that Single-Minded Fury can burst pretty high with the right cooldowns and gearing. That's not my problem, however. My problem is that I'm an irascible old grump who kind of enjoys it when a group is full of jerks so I can just be as big a jerk back. And lately, that's not happening. I've had nothing but good behavior from you guys. Even the runs where the tank can't hold aggro or the healer doesn't seem able to keep us up or the other DPSers seem to have forgotten where their buttons are, everyone's so apologetic and civil about it that I have to wonder: What happened to all the buttheads? I mean, I'm the guy who used to get heroics with tanks who had a racist macro on their Avenger's Shield! I'm the guy who couldn't zone into a dungeon without the tank asking me if I had a tank set on me, or the healer telling us all that he or she was simply too drunk to type and was gonna try and remember his or her keybinds. Did those people all leave? Because lately, everyone's being so nice that I'm kind of confused. When I cut loose on Archibishop Benedictus, people go out of their way to compliment me. When I slapped on a shield and taunted the adds when the tank died on Queen Azshara, the group praised me. Praised. Who are you people, and what have you done with my usual pickup groups? If this keeps up, I'm going to have to be nice to people by default. How are your pickup groups progressing? World of Warcraft: Cataclysm has destroyed Azeroth as we know it; nothing is the same! In WoW Insider's Guide to Cataclysm, you can find out everything you need to know about WoW's third expansion, from leveling up a new goblin or worgen to breaking news and strategies on endgame play.

  • Breakfast Topic: How do you handle real-life interruptions?

    by 
    Robin Torres
    Robin Torres
    02.12.2012

    You just can't take a picture of yourself during Love is in the Air without a heart on your head. I actually don't like the phrase "real life" when describing what happens in the physical world because it implies that the interactions we have in Azeroth aren't real. Captain Obvious says that WoW is not a single-player game. When we are playing Mass Effect, we don't affect anyone else if we get up to take a bio break or comfort a child. But in World of Warcraft, if we are in a group of any size, we affect others every time we AFK. The phrase "real life is more important than WoW" is a mantra we hear all the time, and it is true in that you shouldn't shirk responsibilities in the physical world in order to play. However, if you have committed yourself for a period of time to other players, it is the same thing as committing yourself to any group of people in the physical world. Breaking that commitment falls under the same etiquette umbrella, whether in game or out.

  • Ringtone causes New York Philharmonic mid-performance strike

    by 
    Daniel Cooper
    Daniel Cooper
    01.13.2012

    A classical music fan who thought the rules didn't apply to them wound up in a sticky situation when his iPhone's ringtone blared out during Tuesday's performance of Mahler's Ninth at the Avery Fisher hall. The New York Philharmonic's musical director Alan Gilbert heard the disturbance and after a few aggressive looks, stopped his orchestra partway through the final movement until the phone was silenced. Hopefully that person learned a very valuable lesson, and everyone else will remember that there's a special circle of hell reserved for those who don't mute their phone at the theater.

  • Breakfast Topic: Behavior unbecoming a player

    by 
    Alex Ziebart
    Alex Ziebart
    04.29.2011

    This Breakfast Topic has been brought to you by Seed, the AOL guest writer program that brings your words to WoW Insider's pages. Sometimes we do things that we'd rather forget. Sometimes we do those things in a dungeon. My guild has a few funny stories, such as the paladin tank who forgot to turn on Righteous Fury or DPSers who went through entire runs wearing fishing hats. In my case, I'm ashamed to say that I let a pushy dungeon group get to me and earned my only dungeon finder kick to date. It was late Wrath, in the early days of the dungeon finder when leaving a random still gave you a long, unavoidable DF cooldown. I queued as a healer and popped into heroic Drak'Tharon Keep. I greeted the group with a cheerful "Hi guys!" but was blindsided when one of the DPS replied, "less talking, more healing." We hadn't even pulled yet. I shut up, but the comment rankled so much that I immediately decided not to heal the DPSer. As a result, he died a couple times throughout the run and was rezzed by the ret pally. They were all from the same guild, so I knew any attempt I made to vote-kick the rude DPSer would fail. I seethed throughout the dungeon, healing only the tank and two of the DPS, and when we reached the last boss, I was the recipient of an unceremonious vote kick. I was angry at the time, but in retrospect, I deserved it. I should have dropped group the moment the comment was made and let them find a new healer. It's all water under the bridge by now, but that's the one dungeon moment of which I'm ashamed. Have you ever done something in WoW that you wish you hadn't? Was it with friends or strangers? Is it just a funny story now, or do you still feel sheepish?

  • A parent's guide to World of Warcraft for kids

    by 
    Lisa Poisso
    Lisa Poisso
    04.27.2011

    Is WoW appropriate for children? While we're sure the inevitable trolls out there are already clicking straight to the comments to revile the very idea of allowing children into Azeroth, the fact is that with preparation and consistent parent moderation, WoW can be a fine fit for kids -- especially for families with parents who already spend time in Azeroth. It's definitely one of those cases in which your mileage may vary; parents who don't already play or who take a more hands-off approach to gaming will probably want to wait until their little goblins- or worgen-to-be are well into their teen years. For players whose kids are itching to join in the family fun, though, there are plenty of ways to make World of Warcraft a productive, happy experience for kids, parents, and fellow players alike. Here's the thing: There's more to think about and more ways to throttle age-related issues than simply turning off trade chat and forbidding PUGs before walking into the other room to watch TV. We'll show you how to find the best fit for WoW with kids, teens, and even parents themselves.

  • WoW Rookie: Being polite in game

    by 
    Michael Gray
    Michael Gray
    03.24.2011

    New around here? WoW Rookie has your back! Get all our collected tips, tricks and tactics for new players in the WoW Rookie Guide. WoW Rookie is about more than just being new to the game; it's about checking out new classes, new playstyles, and new zones. It might seem like an odd notion, but not everyone understands what's polite in the World of Warcraft. This isn't because they are rude in real life or necessarily lack the social skills to properly order a cup of coffee. (I'll admit, though, after a few battlegrounds and seeing the behavior in BG chat, I wonder about that.) The most common reasons folks are inadvertently rude in game is because they're new to our subculture. They haven't been inculcated to the subtle niceties that come with pretending to be elves and trolls. Especially if this is their first MMORPG, they might only be dimly aware that other characters are also players and that any amount of human interaction might be expected. The goal here isn't to lay down some kind of draconian law of behavior. It's just an attempt to talk about being polite.

  • Breakfast Topic: To "grats" or not to "grats"

    by 
    Alex Ziebart
    Alex Ziebart
    02.14.2011

    This Breakfast Topic has been brought to you by Seed, the Aol guest writer program that brings your words to WoW Insider's pages. "Yahtzee" Croshaw's recent review of Cataclysm (hilarious, but very NSFW) pointed out two things about WoW that were of interest to me. The first was that, as a mage, I would die a lot less often in PvE if I remembered to use Mirror Image when I get into a tight spot. But second and of more general interest, he pointed out how pervasive the phenomenon of mutual congratulation for achievements has become in WoW, to the point where one could easily be forgiven for thinking that typing some variation of "grats" was a Pavlovian response to any achievement announcement. I happen to think it is more of a case of social pressure, personally. You want to be congratulated when you achieve something worthwhile, so you do likewise to your fellow guildies. But then the question becomes: just how far do you take it? Do you "grats" at every opportunity, or do you pick and choose which ones are worthy of your typewritten esteem? Does seeing other "grats"-es make you want to join in, or are you perhaps the other way, "grats"-ing just to show that somebody appreciates the achievement just announced, even if it is just Shave and a Haircut? How you decide when the time is right to type those five little letters into guild chat?

  • MMO Family: Mind your massively multiplayer manners

    by 
    Lisa Poisso
    Lisa Poisso
    11.16.2010

    MMO Family is your resource for leveling a gaming-specced family, from tips on balancing gaming with family life to finding age-appropriate online games for everyone in the family. Kids are like sponges, sure -- old saying is old. But are online manners something you really want to leave to chance? Are the interactions your kids so intently follow online the manners you want them soaking up and using themselves? As parents, we know that the habits and attitudes that kids pick up today are what we'll find coming right back at us tomorrow. Teens who are used to trolling in games and forums will have a hard time modulating to a less strident tone in a business meeting. Kids who excuse a lack of scruples with "whatever -- it's only the internet" are due for a big surprise when a thoughtless instant message or careless lack of response to an email slams doors in their faces later in life. As parents who game, we all have hot buttons that set us off: the guy who always shows up late to raids, beggars, you name it. The point is: Have you talked to your kids yet about these behaviors? Are you explicitly (by both word and example) helping them not to grow up to be That Guy? I'm pretty sure we don't need a primer in online etiquette here at Massively, but I don't think it would hurt to share some of the things we wish Those Other Parents had taught their kids before turning them loose in our games. I'll share my dirty dozen after the break -- won't you share your own in the comments?

  • Storyboard: To flow like water

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    11.05.2010

    After having heard about a small explosion of RP drama earlier this week (not within my immediate sphere, but relayed to me anyway), I was initially going to make this week's post all about that most hated of all interactions. Then I found myself thinking about it a bit more, and I realized that really, most RP drama has an easily identifiable source that's easy to change if you actually want the change. And the solution is so simple it's almost insulting. Be flexible. Seriously, it's that simple. It's so fundamental that I put it into the very first column I wrote for this franchise, which should tell you something. But even though -- or maybe because -- it's so obvious, it's also stunningly easy to overlook our own inflexibilities. It's one of those things that we all know on a conscious level and ignore in practice, and if that's not rant-worthy, boy, I don't know what is.

  • Drama Mamas: When the game is no laughing matter

    by 
    Lisa Poisso
    Lisa Poisso
    05.07.2010

    Drama Mamas Lisa Poisso and Robin Torres are experienced WoW players and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com. Text communication is a touchy creature. The simplest of situations can spiral out of control in the space of a single chat pane, when players blunder along without considering the disparity between the words they've actually typed versus the message they intended to communicate. We all know how easily humor (and especially sarcasm) can fall flat on the internet. Emotes and the oh-so-snappy "LOL" seem especially prone to offending others who aren't on the same wavelength. Disaster strikes when players stop reading and start reading into what others say. This week, we'll help several players who find themselves caught up in a web of pride, honor and misrepresented intentions -- all over a loot situation that would have been simple to resolve with clear communication. Dear Drama Mamas, As a priestess who is devoted to the Light, I follow a flock where I make sure that everyone is happy and content. A few moons ago, I had gone on an adventure with several of the flock to the Halls of Stone, where we faced off against the Titan's creations and helped Brann Bronzebeard find out about the mystery of the dwarves. When we had finally retaken the Forge of Wills, we had found a weapon in possession of Sjonnir the Ironshaper, The Fleshshaper. Oh, what joy our rogue companion felt when we had finally gotten the weapon for him. Alas, that joy was suddenly shattered, as the other priest of our troupe had rolled his need dice accidentally. Our companion rogue burst into a fury like Ragnaros the Firelord, spewing out his frustration upon our dear priest, who had simply laughed off the whole affair.

  • When crafting community, little goes a long way

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    01.21.2010

    Yes, that looks like a typo in the subject line and it ought to be "a little goes a long way." It isn't. Little itself goes a long way in making a community, as discussed in this recent post by Eric Heimburg. Speaking from his experiences both on Asheron's Call 2 as a producer and Aion as a player, his core contention is that smaller communities decrease anonymity and make politeness far more common for interactions among strangers. One of the core reasons behind this is the question of reliance. The community of group-based games tends to be stonger than that of games where you can be almost wholly independent, since you rely upon others to work with you. By way of contrast, examine some of the behavior found in World of Warcraft's random dungeon tool, where you find yourself working with people whom you're statistically unlikely to ever see again. One of the laments about solo-friendly games is the death of community, and while that's not altogether true, Heimburg's post certainly makes a number of compelling points. Well worth examining if you're interested in building a community or just in the ways groups develop.

  • MMO Family: The family that groups together

    by 
    Lisa Poisso
    Lisa Poisso
    10.23.2009

    MMO Family is your resource for leveling a gaming-specced family. From tips on balancing gaming with family life to finding age-appropriate niches for every family member, MMO Family offers you advice on MMO gaming of the family, by the family and for the family. Now that we've established why and how to stay plugged into your children's gaming interests, some general internet safety rules for kids and a variety of ways to choose games that are suitable for your family, you're probably ready to log in and get some XP. But if it's the whole family we're trying to consider here, we're not quite buffed and ready to pull. Gaming for kids and gaming with kids are two different things. Have you considered the benefits of fitting both into your gaming family? A gaming family has a lot in common with a rich, well developed MMO. You can solo. You can group. You can team or raid. You can quest, and you can craft. You can go PvP, stay PvE or tuck yourself into a quiet corner to roleplay or socialize. And just as you can cherry-pick your activities according to your interests within a single game, you can mix and match games, what you do within each game and different configurations of groups and partners within your family. There's no law that states that kids must play "children's games" and adults must play "mature" fare. Your kids may be jonesing to play the games they've grown up watching you play – or they may find your enraptured state over the economy of EVE Online utterly stultifying. Cobble together whatever mix of high/low, adult/kiddie gaming everyone finds most enjoyable.

  • Drama Mamas: Too many cooks in the kitchen

    by 
    Lisa Poisso
    Lisa Poisso
    10.15.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.Meet the drama llama: the attention-starved, manipulative player who seems to get more of a charge from being immersed in emotionally charged social situations than from actually playing WoW. They're the ones responsible for creating friction in your raids, fanning flame wars on your forums and running guildmates out of Vent, right?Not always.Oh sure, drama llamas take top billing in many an online drama, starring in guild breakups and social meltdowns all over the globe. But the Drama Mamas see just as much drama generated by well-meaning players who take it upon themselves to "fix" unsavory situations -- when far be it from their place to do so. The heat feels hottest when there are too many cooks in the kitchen ...

  • MMO Family: 17 internet safety tactics for gaming families

    by 
    Lisa Poisso
    Lisa Poisso
    10.09.2009

    MMO Family is your resource for leveling a gaming-specced family. From tips on balancing gaming with family life to finding age-appropriate niches for every family member, MMO Family offers you advice on MMO gaming of the family, by the family and for the family. "Be careful, there's nasty stuff out there on the internet." It's frustrating to hear this warning clarioned over and over again. We're gamers ourselves, after all. We know easily children can get in over their heads on the internet. "Be careful," intone the experts. "Watch carefully, and be very, very careful ..." But how? What must we be careful to do? To not do? What does "being careful" mean in actual practice? Specific online safety tactics – and putting them into practice without driving anyone crazy in the process – become an epic quest reward that always manages to stay two turn-ins out of reach. As we mentioned last week, your main objective as the parent of a young MMO player is to remain figuratively logged in to their activity. When children are online, parents cannot afford to be figuratively AFK. We're not suggesting you pull up a chair and some popcorn to faithfully oversee kids' every move online. No child needs direct supervision to kill 10 rats (or pick 20 flowers or befriend 30 fairies or frag 50 enemies ...). But young gamers do need your boundaries and your guidance (as well as your feedback, your enthusiasm and your support). Just how strong the boundaries should be will depend on the age of your child and the game that they're playing. Apply common sense, based on your own MMO experience, along with these 17 tactics for safe online gaming.

  • Drama Mamas: The searing agony of burnout

    by 
    Lisa Poisso
    Lisa Poisso
    10.02.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.Should you stay or should you go now? You know the drill: if you go there will be trouble ... but if you stay it will be double ... If you find yourself doubting whether or not you really want to log in tonight -- or the next, or the next, or even the next -- make a decision. Don't be one of those burnouts who flop around like a beached Dragonfin Angelfish. When burnout hits, it's time to take action, both for your sake and the sake of everyone around you. So fire up this week's theme music, above, and let's proceed with the Drama Mamas Method of curing a raging case of burnout.