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Microsoft responds to European inquiry on scratched 360 discs
Even though Microsoft seems to be dragging its feet when it comes to addressing the EU's anti-trust concerns, the software-giant-cum-console-maker was quick to respond to European Commissioner for Consumer Affairs Meglena Kuneva's inquiry regarding accusations of faulty 360 hardware. Specifically, the commissioner wanted to know the scope of the disc scratching problem brought to light by Dutch program Kassa -- and unsurprisingly, Redmond seemed to allude to 1UP that it was toeing the same party line in Europe as we heard back in April. The bottom line here is that Team Xbox is clearly adamant that there is no widespread problem, and while they seem to be a little more reticent to blame the end user now, your only recourse remains contacting the company and crossing your fingers.[Via Joystiq]
European Commissioner gives Microsoft one week to respond to 360 scratching woes
Although reports of the Xbox 360 scratching discs have been floating around for a while, the story really got legs a couple months ago when a Dutch TV show called Kassa aired a segment claiming to prove that the 360 damages media. Although Microsoft promised to look into the problem, apparently that's not good enough for Meglena Kuneva, the European Commissioner for Consumer Affairs, who has given Redmond exactly one week to detail how it's handled the bad DVD drive situation in the Netherlands, how widespread the problem is in other markets, and how many complaints have been received in those markets. While the Commissioner says the European Commissions doesn't have the "competencies" to force a recall at this time, she does say that she'll be "more than happy to act" if she finds legal grounds to do so. Ouch. Better get it figured out, boys -- the clock's ticking.Read - Kassa articleRead - Inquirer articleListen - (Mostly) English interview with Maglena Kuneva [streaming .wma, starts around 2:53]
