After a small but vocal amount of Netflix users got the world thinking that it was pulling a Comcast and putting caps on computer-based Watch Instantly users, the outfit's Chief Product Officer Neil Hunt has come forward to clear the air. He makes clear that Netflix's aspiration is to "deliver to everyone the best bitrate that their broadband connection can support," also noting that congestion "could affect some users, but not others, at some times, but not always." He also notes that different titles and encodes for different playback device types "may come from different CDNs or different servers at a particular CDN, so they may have different paths and different bottlenecks." We'd encourage you to hit the read link for the full explanation, but we're already seeing enraged Roku users bark back by his dodging of the so-called out-of-sync audio issue that's evidently still present. We'll go ahead and warn you, Netflix -- you can't please 'em all.

Depending on your choice of computing platform, possession of dedicated streaming hardware, and love of otherwise forgettable '80s films, Netflix's Watch Instantly service is either a godsend or a gimmick. Regardless, nobody likes arbitrary bandwidth caps, and that's what Riyad Kalla at The "Break it Down" Blog claims to have spotted, finding that Watch streams on his Xbox take multiple minutes to buffer, but that those on his PC (using the same connection) can take hours -- if they work at all. Doing a little snooping he found he was being capped to about 50 KB/sec per download thread on his PC, but if he spawned ten such threads he was able to get over 700 KB/sec. Something, it seems, is issuing a per-thread cap, but is it really Netflix? Or, rather, is it his Qwest DSL line doing a ham-fisted job of managing bandwidth? We've seen similar issues intermittently, but nothing consistent, so we're not quite ready to call this an internet-wide conspiracy just yet, but would love to hear about your streaming experiences lately.

Update: Based on the volume of "It's working just fine for me" comments both here and elsewhere it seems safe to say that if there is a conspiracy at work here, it's not Netflix's.

[Via Slashdot]

Netflix seems to be doing things right when it comes to the streaming game, partnering with several hardware companies in an attempt to make its service more or less ubiquitous -- a pretty sharp break from the proprietary hardware approach taken by most of its competitors. That means Netflix subscribers have quite a few choices when it comes to streaming, and we thought we'd put the ones available now head-to-head and try to crown a winner. The good news? There isn't a mediocre choice out there. The bad? Well, read on.

Update: We shot another video to answer some lingering questions about the Roku player, check it below.

You probably recall that two days ago, when the new Xbox Experience launched, sadly, about 300 Sony Pictures films were unavailable for Netflix Watch Instantly on NXE, thus quashing your hopes of streaming The Karate Kid series. At the time, it seemed possible that missing titles were due to the fact that Xbox 360 manufacturer Microsoft and Sony are direct competitors. Well, according to a Sony spokesperson, the problem isn't specific to the Xbox, nor is their beef competition-related in any way. Sony also says it is in talks with the several "relevant parties" to work out these vague licensing issues, though there was no word on when the issue would be resolved. We really do hope it's soon because we're dying to see how everything turns out with the Cobra Kai.

[Via Joystiq]