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  • Three finally takes Ofcom to court over 5G spectrum auction

    by 
    Nick Summers
    Nick Summers
    09.05.2017

    Three has followed through on its threat to take Ofcom to court. The mobile network operator, owned by Hutchison Whampoa, is unhappy with the planned rules for the next spectrum auction. It believes they're too gentle and will allow BT, EE and Vodafone to increase their dominance of UK airwaves, stifling competition in the process. "We confirm that we have filed a judicial review before the UK courts in relation to the competition measures that will apply in the upcoming spectrum auction," a Three spokesperson told Engadget. "It is absolutely vital that the regulator gets this auction right for the long-term benefit of all consumers."

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    EE says it'll also sue Ofcom to mould 5G spectrum auction as it sees fit

    by 
    Jamie Rigg
    Jamie Rigg
    08.23.2017

    It seems a couple of UK carriers would rather tie the impending 5G spectrum auction up in litigation than let any of their competitors get their own way. Following in the footsteps of Three, EE's now threatening its own legal challenge against Ofcom in an attempt to get the regulator to release more spectrum earmarked for 5G services this time around, rather than holding separate auctions for different slices of the airwaves further down the road.

  • Getty Images/iStockphoto

    Three will sue to stop EE and Vodafone dominating connectivity

    by 
    Jamie Rigg
    Jamie Rigg
    08.09.2017

    Three's dissatisfaction with how Ofcom plans to operate the upcoming 4G and 5G spectrum auction has finally gone beyond an exhausting war of words. The carrier has long threatened to take legal action against the UK telecoms regulator, should it not address what Three believes to be an anticompetitive set of rules to guide the auction. The Telegraph reports that Three has hand-delivered a letter to Ofcom, notifying the regulator of its intent to seek a judicial review. The letter is just another threat in and of itself, but it signifies the carrier is indeed preparing to take the matter to court.

  • Reuters/Toby Melville

    BT offers broadband to every rural home in the UK, for a price

    by 
    Jon Fingas
    Jon Fingas
    07.30.2017

    The UK was confident when it unveiled plans to make broadband available to every home by 2020, but how's it going to get there? BT thinks it can help. The telecom giant has made an offer to spend up to £600 million (about $788 million) giving 1.4 million rural homes access to internet with speeds of at least 10Mbps. This would theoretically help the government meet its goal in one fell swoop, rather go through a slow existing process that requires residents to ask for access. It sounds tempting, especially since the current approach would leave some waiting for access when 2020 arrives, but it's not as clear cut a solution as it looks on the surface -- it could lead to higher internet bills.

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    Three fined £1.9 million for weak 999 call handling system

    by 
    Jamie Rigg
    Jamie Rigg
    06.16.2017

    As Britain's telecoms regulator, Ofcom's responsibilities include fining providers for serious service blunders. Three is the latest company to be hit with one of Ofcom's invoices, having been fined £1,890,000 today for failing to appropriately protect customer access to emergency services.

  • Getty Images/iStockphoto

    Ofcom plans to let you switch mobile network by breakup text

    by 
    Jamie Rigg
    Jamie Rigg
    05.19.2017

    Ofcom has today put forward a more detailed plan on how it intends to make switching mobile providers easier, and it's as simple as sending a text. Instead of having to sit through an awkward call to your current carrier -- which typically starts on hold and ends with you batting away upgrade offers and tariff discounts -- customers will be able to shoot off a text or hop online and immediately receive the PAC code they need to transfer their number to a new provider.

  • Getty Images/Vetta

    How the Digital Economy Act will come between you and porn

    by 
    Jamie Rigg
    Jamie Rigg
    05.03.2017

    As we approach the snap general election on June 8th, the UK government has had to get through as much important business as possible before Parliament shut down earlier today in preparation for the vote. Last week, MPs and Lords working on the Digital Economy Bill opted to forego much of the usual "ping pong" process of debating amendments and wording amongst themselves in order to get the thing passed. That "good enough" approach meant the bill became law last Thursday after receiving immediate Royal Assent. The Digital Economy Act introduces a new requirement for porn sites to verify the age of visitors, rules regarding the capping of mobile phone bills and it should help stop ticket touts from bulk-buying online. But there's a lot more to it, so here's everything you need to know.

  • Kevin Lamarque / Reuters

    Europe clears 21st Century Fox's purchase of Sky

    by 
    Jamie Rigg
    Jamie Rigg
    04.07.2017

    21st Century Fox's £11.7 billion acquisition of Sky has edged a little closer to being a done deal today, as the European Commission approved the merger. The commission was assessing any potential competition concerns that might arise from the marriage of huge media company and pay-TV provider. It concluded that as the two firms "are mainly active at different levels of the market," the acquisition wouldn't have any significant impact on competition. It wouldn't be good business for Fox to withhold its films from Sky's competitors, for example, or for Sky to worsen its platform by carrying Fox's content exclusively -- not to mention regulations and existing contracts in countries where Sky operates prevent that kind of thing from happening anyway.

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    UK broadband prices to fall as Ofcom prioritises high speeds

    by 
    Matt Brian
    Matt Brian
    03.31.2017

    Ofcom says millions of UK broadband customers could soon pay less for superfast broadband under new plans to limit the amount Openreach charges other ISPs to access its fibre network. The communications regulator said today that it wants to slash the cost of new connections for lower tier fibre services (up to 40Mbps) from £88.80 pounds a year to £52.77 in the hope that providers, like BT and TalkTalk, will pass those savings on to customers.

  • Bloomberg via Getty Images

    BT fined £42 million for fudging late broadband payments

    by 
    Nick Summers
    Nick Summers
    03.27.2017

    Ofcom's crackdown of BT and Openreach continues. The UK regulator has dealt the pair a £42 million fine for late broadband installations fitted on behalf of rival internet service providers, such as Sky and Virgin Media. Openreach handles the bulk of Britain's broadband infrastructure -- so to keep the market fair, it's legally obliged to set up new lines within 30 working days. Inevitably, Openreach encounters problems and occasionally can't meet that deadline. In exceptional circumstances, it can assume a contract extension by the ISP and reduce the compensation it would normally have to pay. However, Ofcom found that BT did this "retrospectively over a sustained period" to avoid fines. Tut-tut.

  • Bloomberg via Getty Images

    Ofcom proposes free cash for lengthy broadband outages

    by 
    Nick Summers
    Nick Summers
    03.24.2017

    Under new proposals by Ofcom, Brits could soon receive automatic compensation for slow broadband repairs and missed engineer appointments. The measures are part of a larger crackdown on the UK's telephone and internet service providers. Openreach, the arm of BT that handles broadband infrastructure, was forced to become its own, "legally separate company" earlier this month. Now, Ofcom is effectively saying that it needs to do better than before, or face financial repercussions.

  • Lucy Nicholson / Reuters

    Ofcom to investigate Sky and 21st Century Fox merger

    by 
    Nick Summers
    Nick Summers
    03.16.2017

    The UK's media regulator will investigate a proposed merger worth £11.7 billion ($14.6 billion) between 21st Century Fox and Sky. Speaking in the House of Commons, Karen Bradley, the Secretary of State for Culture, Media and Sport, said she had referred the matter because of "public interest considerations" which "warrant further investigation." These include media plurality -- the need for citizens to have access to a variety of independent news sources -- and a "commitment to broadcasting standards." Ofcom has 40 days to investigate and deliver its report, which will undoubtedly shape Bradley's decision to approve or block the deal.

  • Bloomberg via Getty Images

    BT is finally splitting Openreach into a separate company

    by 
    Nick Summers
    Nick Summers
    03.10.2017

    It's been a long time coming, but BT has finally agreed to spin off Openreach, the part of its business that handles most of the UK's broadband infrastructure. Ofcom, the UK's media regulator, proposed such a split last July, in a move it believes will improve competition and investment. At the time, BT offered a handful of counterproposals -- its preference, of course, was to keep Openreach under its control -- but now the company has relented and accepted Ofcom's demands. (We suspect the threat of a tussle with the European Commission forced its hand.)

  • NIKLAS HALLE'N via Getty Images

    UK newspapers want Facebook and Google probed over 'fake news'

    by 
    Nick Summers
    Nick Summers
    03.09.2017

    The UK's newspaper industry is calling on the British government to investigate Google and Facebook's role in the controversial rise of 'fake' news. Responding to an inquiry set up by the Culture, Media and Sport Committee, the News Media Association (NMA), which represents both local and national newspapers, advised MPs to call on both companies for questioning. Grilling representatives in person would, it argued, help ministers to understand how important news is to their business models, and how their algorithms are being manipulated by fake news sites.

  • BT

    Ofcom forces BT to cut over two million monthly phone bills by £5

    by 
    Matt Brian
    Matt Brian
    02.28.2017

    Healthy competition between the UK's quad-play providers may have led to lower prices for all-in-one broadband, phone, TV and mobile packages, but some customers like to pick and choose individual providers for each job. For landline customers in particular, that decision could mean they're paying a lot more than they actually need to. Ofcom, the UK's communications regulator, believes that as many as two million people who are signed up to landline-only contracts with BT are getting a rough deal, so it's put forward a plan to cut their monthly bills by at least £5 per month.

  • Getty

    Three prepares for spectrum race with UK Broadband purchase

    by 
    Jamie Rigg
    Jamie Rigg
    02.06.2017

    Three announced today that it has agreed to buy UK Broadband Limited for £250 million, making Ofcom's impending spectrum auction altogether more interesting -- as interesting as spectrum auctions can be, anyway. UK Broadband isn't a household name, given it primarily builds bespoke 4G networks for the private and public sectors. The company does run the consumer-facing brand Relish, though, which offers flexible home broadband services using 4G-fed WiFi routers. While Relish seems like a good fit for millennial-chaser Three, and creates an immediate path for the company to get into home broadband, make no mistake: Three isn't after UK Broadband's 15,000 customers, but its spectrum licence.

  • REUTERS/Suzanne Plunkett

    Ofcom fines EE £2.7 million for overcharging customers

    by 
    Nick Summers
    Nick Summers
    01.18.2017

    Oh dear. Ofcom has caught another mobile carrier failing in its duty to provide decent customer support. The villain this time is EE, after it overcharged more than 30,000 customers for calling its "150" service line. These subscribers had calling while roaming in the EU -- the problem is they were charged £1.20 per minute, rather than EE's promised 19p per minute rate. That "carelessness" and 'negligence," as Ofcom describes it, led to a combined overcharge of £245,700 between July 2014 and 2015. EE is now being fined £2.7 million for the mess, which needs to be paid in 20 working days. Ofcom will then transfer the money to the UK's Treasury.

  • Chris Ratcliffe/Bloomberg via Getty Images

    Ofcom will force BT to legally separate from Openreach

    by 
    Matt Brian
    Matt Brian
    11.29.2016

    Ofcom, the UK's communications regulator, announced today that it will force the legal separation of BT and its broadband infrastructure business Openreach after the company voluntarily failed to address "competition concerns." The action comes after the provider was told it must spin Openreach off into a separate company in a bid to "deliver better outcomes for phone and broadband users."

  • Getty

    EE's 4G coverage now bests all UK 3G networks

    by 
    Jamie Rigg
    Jamie Rigg
    11.24.2016

    EE's 4G coverage now exceeds that of any 3G network in the UK, the carrier has announced, after it switched on 800MHz spectrum capacity at 700 cell sites across the country. This filled in 5,000 square kilometers of 4G 'not spots' and improved indoor coverage in half a million homes overnight, according to the provider (the low-frequency signals penetrate trees, walls and such better, you see). EE hopes to add 800MHz capacity to a further 3,000 sites before the end of next year, too.

  • Chris Ratcliffe/Bloomberg via Getty Images

    Ofcom bans BT/EE from bidding on new 4G spectrum

    by 
    Matt Brian
    Matt Brian
    11.21.2016

    In a bid to bring balance to the UK's mobile industry, communications watchdog Ofcom has confirmed it will limit BT and EE's role in upcoming 4G auctions. Next year, Ofcom will sell off 190 MHz of spectrum in the 2.3 GHz and 3.4 GHz bands, upping Britain's overall 4G footprint by almost a third, but BT and its newly-purchased subsidiary will be excluded from bidding on the entire 2.3 GHz band. Ofcom is worried their involvement "could harm competition in the next few years" if they were allowed to own nearly half of the usable spectrum in the market.