onlinepurchases

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  • Steam will refund nearly any online purchase within two weeks

    by 
    Andrew Tarantola
    Andrew Tarantola
    06.03.2015

    Used to be that if you purchased and downloaded a game from Steam, and it didn't work out for whatever reason, you'd generally be SOL. However, Valve has recently reversed its zero tolerance return policy and will issue refunds for online purchases (with a few caveats) through Steam Support. According to the newly established Steam Refunds page, "You can request a refund for nearly any purchase on Steam — for any reason." That's just so long as you've played the game for less than two hours and request the refund within two weeks of buying it. DLC content has a similar two-hour window while in-app purchases will be refundable for a full 48 hours. There are a few niggling exceptions to that rule -- movies and games you've been banned in, for example, are not eligible -- so head over to the refunds page if you have specific questions about your purchase.

  • Sony suspends PlayStation Store for PS3 in Korea, blames new law about selling to minors

    by 
    Sharif Sakr
    Sharif Sakr
    06.21.2012

    Sony has been caught unawares by a legal change in South Korea, which prevents under-18s from being asked for their names or ages for the purpose of account authentication. No sooner had the company announced a half-price sale at its PS Store and then it was forced to pull the whole thing down in order re-work the interface and make it compliant. It's expecting to reopen it sometime "this year," but in the meantime the Store is strangely still accessible to PSP and Vita users of any age, while multiplayer and other PSN functions will continue to run on PS3. There must be a lawyer somewhere for whom this all makes complete sense, and hopefully they work for Facebook.