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  • AT&T: 'we unlock our customers' devices'

    by 
    Brad Molen
    Brad Molen
    03.08.2013

    To our delight, the recent ruling that phone subsidy unlocks are no longer protected by copyright law has sparked a lot of attention from the general public as well as the US government. However, some of the carriers are predictably not too excited by the amount of negative light it sheds on their own unlock policies. AT&T has taken to its public policy blog to discuss its viewpoint on the matter. Joan Marsh, VP of Federal Regulatory for the company, insists that "the ruling has very little impact on AT&T customers." Marsh reiterates AT&T's unlock policy by stating: "if we have the unlock code or can reasonably get it from the manufacturer, AT&T currently will unlock a device for any customer whose account has been active for at least sixty days; whose account is in good standing and has no unpaid balance; and who has fulfilled his or her service agreement commitment. If the conditions are met we will unlock up to five devices per account per year."