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Apple changed its after-sales policy in Korea and is now offering a "best in the world" replacement plan for Korean customers with defective products, according to a report in The Korea Herald. In compliance with its global return policy, Apple previously replaced a defective product with a ref...

May 10th 2012 at 8:35am 0 Comments
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After offering to swap out a few faulty first gen iPod nanos in Korea back in 2009, it appears Apple has finally seen fit to get them out of owner's pockets here in the US (update: worldwide) too. An email just sent to registered owners (included after the break) and notice posted on its replacem...

November 12th 2011 at 12:53am 0 Comments
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Apple has launched a replacement program for third-generation iPod shuffle headphones with remote controls that exhibit performance problems. The symptoms of the issues, which have led to some lengthy discussions in Apple's Support Forum, include controls that are non-responsive or work intermittent...

April 19th 2010 at 12:30pm 0 Comments
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We're still scrounging for more info, but we've just been alerted to the fact that Sony, the mothership of all of these battery problems, is going to begin a global replacement program. As surely those of you who've been following along already know, Sony's batteries have been at the heart of this e...

September 28th 2006 at 10:00pm 0 Comments