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Cellular service appears to be down across every major provider throughout Tennessee, Alabama and Kentucky with Nashville, Chattanooga, and Knoxville being the hardest hit. According to the website Down Detector, more than 10,000 AT&T, 1000 Verizon, 7,000 T-Mobile and 300 Sprint customers are wi...

23 mins ago 0 Comments
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Sprint chief Marcelo Claure may have done a lot to clean house and keep his customers from leaving, but it's clear that there's still a lot of work left to go before people stop abandoning ship. The carrier has reported first fiscal quarter earnings that saw it add a net total of 675,000 customer...

7 hours ago 0 Comments
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The battle between Sprint and T-Mobile for the hearts and phone lines of America's families is heating up. T-Mobile recently updated its Simple Choice family plan to give a family of four unlimited calling and text, as well as 10GB of data to each of them for $120 a month. On Wednesday, Sprint fir...

July 29th 2015 at 3:44pm 0 Comments
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Google Fiber has a few inroads into less fortunate homes, such as its not-quite-free 5Mbps service, but it's still largely aimed at more affluent households. That's going to change very shortly, however: the White House has revealed ConnectHome, an effort that will bring free or inexpensive ($10...

July 15th 2015 at 12:45pm 0 Comments
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Back in April, Sprint introduced Direct 2 You, a program that brings the phone-buying process right to your home. Since then, the service has launched in multiple places across the US, including Kansas City, Chicago, Denver, Miami, Los Angeles New York and San Francisco. Today we can add a few mor...

July 14th 2015 at 12:51pm 0 Comments
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Sprint CEO Marcelo Claure recently said he was tired of T-Mobile's "Uncarrier bullshit," but that BS has almost certainly helped it displace Sprint as the nation's third-largest carrier. T-Mobile's preliminary earnings report shows that it added 2.1 million new customers this quarter, giving it 58...

July 9th 2015 at 10:01am 0 Comments
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Remember Helio, the virtual carrier that tried to cater to the tech-savvy young crowd (not so successfully) with data-centric plans and rebranded basic phones? It's baaaack. Ubi Telecom, a mobile company focused on Korean-speaking Americans, has quietly revived the brand as a mostly bring-your-own...

July 6th 2015 at 6:09pm 0 Comments
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John Legere is famous for being the sweariest man in the mobile industry, but it looks as if Sprint's Marcelo Claure now wants a run at that title. In response to a snarky tweet by the T-Mobile CEO, Claure responded by saying that he was tired of Legere's "Uncarrier bullshit." He went on a four-tw...

July 2nd 2015 at 9:51am 0 Comments
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It's been almost a year since UK retailers Dixons and Carphone Warehouse tied the knot. Life as a combined entity, known as Dixons Carphone, is off to a good start: profits are up and the company made efforts to expand its presence, including the launch of its own mobile network. Not content with...

July 2nd 2015 at 4:25am 0 Comments
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This morning Sprint announced it planned to "end consumer confusion and frustration" with an "All-in" pricing plan that combined unlimited data with a two-year phone lease for $80 total. The only problem? An absurd limit capping video streams at 600Kbps. Tonight, CEO Marcelo Claure announced that...

June 30th 2015 at 9:45pm 0 Comments
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Sprint has been experimenting with including phone leases in your plan for a while, and it's clearly enraptured with the idea -- enough so that it's making the lease a part of its everyday service. The carrier's new All-In plan gives you a phone and the usual unlimited data, messaging and voice fo...

June 30th 2015 at 1:20pm 0 Comments
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Sprint is trying to do everything it can to compete with T-Mobile's audacious, budget-friendly plans. As such, the carrier's introducing a new plan called Best Buy One Family, featuring two lines with unlimited data, talk and text for $100 per month -- each additional number (up to eight total) wi...

June 29th 2015 at 4:20pm 0 Comments