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Google Voice lets you change your digits, keep the old ones for $20
Remember when Google Voice assigned a number to your account with no option to port or integrate with Sprint? Oh how much simpler things were way back in Q1. When those new features first popped up, you were given a 90-day grace period to receive calls and texts to your old number after making a change. Now you can port, integrate, or just flat-out replace your number without sacrificing those old digits. After making the switch, head to the Settings tab in GV, then click "make permanent" within 90 days to keep the old number. You'll be billed for a one-time $20 "administration charge" (hey, computers need to get paid, too), but you'll forever be able to receive calls and texts sent to both, though outgoing calls and texts will only appear to be coming from the replacement -- so you'll still need to give your contacts a heads up after making the swap. We're always happy to see Google Voice add new features -- especially when they actually work -- so if you're ready to try your hand at phone number polygamy, get that credit card out and head over to GV. [Thanks, Liam]
Sprint / Google Voice integration now available for discounted accounts, still AWOL in sunny Puerto Rico
We've been keeping a close eye on Sprint's Google Voice integration since its troubled release last month, and Sprint has confirmed that many more of you are now able to activate the feature. Previously, individual customers with discounted accounts were being grouped with corporate and government enterprise customers, but it appears that the issue has been resolved (though corporate and government accounts are still unable to activate). However, Sprint confirmed that readers in Puerto Rico remain unable to activate regardless of their account status, and was unable to provide as estimate as to when integration will be available there. That said, Google has been incredibly proactive in getting these issues resolved from day one, despite clearly having their hands full this week. It looks like Google and Sprint have managed to work out some of the major kinks, but let us know in the comments if you're running into any other problems.
Google and Sprint respond to Google Voice integration issues
You may recall from yesterday that early adopters were having a variety of issues after activating (or attempting to activate) Sprint's new Google Voice integration feature. Well, a full day has passed, and we've had several calls with GV lead Vincent Paquet as well as Brian Smith, Sprint's director of product development. Both executives have said that their respective companies have been hard at work on resolutions to each of the issues we outlined Thursday night, and some customers we spoke to yesterday are now back online. Jump past the break for a quick summary of what's been fixed, and what remains on the to-do list.
Sprint / Google Voice integration has major issues, major lack of support (update: Sprint and Google respond)
Have you tried Sprint's new Google Voice integration? We know a lot of our readers have -- and many of them have had problems, writing in to us to express their displeasure. We started investigating and found a hoard of complaints, and the deeper we looked, the more issues we found. To make matters worse, Sprint has instructed its representatives to refer all Google Voice-related questions to the Google Voice Forum, which for reasons that frustrate us as much as you, Google itself seems to have forgotten exists. Join us for a full investigation into the issues, including voicemail security holes, accounts accidentally crippled by Sprint, and calls overseas that'll leave you swimming in usage fees.
Sprint, Google Voice tight integration is live (hands on)
The new integration that lets Sprint users tie their accounts even tighter with Google Voice -- make your Sprint number work through Google Voice without porting it over or just make your Google Voice number show on outgoing calls or tests from your phone -- appears to be live, judging by reports from tipsters and our own account shown above. While there's been a limited rollout and beta testing going on already, as soon as we logged in to Google Voice today we were teased by the ability to check our eligibility for Sprint integration. As shown in the screenshot above, going with option number one appears to be a one way trip that will result in the eventual deletion of your Google Voice number, so make sure that's what you want before clicking through. Option two can be reversed later so feel free to toggle (given a ~15 minute delay) at will. Still not sure how this all works? Check out our video demo from CTIA embedded after the break. %Gallery-122483% [Thanks, Jason, Victor]
