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Gift Redemption by URL
Got an iTunes Giftcard that iTunes doesn't want to recognize? Try using a direct URL to fix the problem. Pop the following URL into your favorite web browser after logging into your iTunes account. (Substitute the actual gift code for the YOURCODEHERE part.) The URL connects to iTunes and attempts to load the code by the "back door" so to speak. Here's the magic URL, though make sure you enter it all on one line: https://phobos.apple.com/WebObjects/MZFinance.woa/wa/ com.apple.jingle.app.finance.DirectAction/freeProductCodeWizard?code=YOURCODEHERE
Apple tech as suicide hotline operator
Overall, Apple tech support is top notch. Most of the techs I have spoken to have known their stuff, and are generally pleasant. Could it be that they are too pleasant? That's the impression that I get from reading this blog post entitled 'What would happen if the irrepressibly positive Apple repair technician I talked to this week about my broken iPod were to get a new job at a suicide hotline.'Ah, humor is fun, isn't it? Feel free to tell me why I'm wrong in the comments.