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Verizon gets slapped by New York City mayor
Way back when, Verizon pledged to build fiber optic services to every home in NYC, but for some reason, it never got around to finishing it. Unfortunately, New Yorkers are used to getting what they want, and so Mayor Bill de Blasio has slammed the company saying that it needs to sort out the problem, or else. The city has delivered Big Red a very public ultimatum: Either it brings its FiOS network to "every household" in the five boroughs, or it'll face some heavy penalties.
Leaked NSA audit shows privacy violations in cellular and fiber optic surveillance
The NSA insists that it respects American privacy, but documents leaked by Edward Snowden to the Washington Post suggest that the agency has trouble maintaining that respect. A May 2012 audit, buried in the documents, 2,776 incidents where the NSA's Washington-area facilities inadvertently obtained protected American data through a mix of human errors and technical limits. Among its larger gaffes, the NSA regularly had problems determining when foreign cellphones were roaming in the US, leading to unintentional snooping on domestic calls. The agency also spent months tapping and temporarily storing a mix of international and domestic data from US fiber lines until the Foreign Intelligence Surveilliance Court ruled that the technique was unconstitutional. NSA officials responding to the leak say that their agency corrects and mitigates incidents where possible, and argue that it's difficult for the organization to avoid errors altogether. However, the audit also reveals that the NSA doesn't always report violations to overseers -- the division may be interested in fixing mistakes, but it's not eager to mention them.
Discover Mac desktops in Microsoft SCCM with Parallels Management
Along with its presence here at Macworld/iWorld and MacIT this week, virtualization heavyweight Parallels has a new offering to help big businesses and other large-scale enterprises wrangle their growing (and sometimes unpredictable) Mac populations in the context of the Windows-centric management tools they already have in place. Launching today, Parallels Management is a suite of plugins and agents that allow OS X machines to be audited and managed inside Microsoft's System Center Configuration Manager (SCCM) console. The Parallels plugin delivers visibility of Macs on corporate networks, while also giving administrators the controls they are accustomed to on the Windows deployments in their environments. For OS X machines with Parallels Desktop's enterprise edition installed, those virtual machines can be controlled and locked down in compliance with the organization's overall security and IT policies, just like the hardware PCs are. If your organization already has an investment and internal expertise on SCCM, an approach like the Parallels Management setup makes a lot of sense. Of course, if there's not an installed management platform and you have a heterogeneous OS profile or a BYOD plan for your users, platform-agnostic options like Absolute Manage (formerly LANrev) might be more fluid. Even if you prefer to manage the Mac deployments with a platform-specific tool like JAMF's Casper Suite, that doesn't mean that SCCM admins in corporate IT must remain forever ignorant of what's going on in Mac-land. The SCCM plugin for Casper provides real-time audit data to the SCCM database from JAMF's inventory of installed Macs on the network. Parallels Management is offered as a US$30/year/Mac subscription license, providing all the audit and management access to SCCM. The enterprise edition of Parallels Desktop, which provides single license key installs and mass deployment of VMs (and which you can deploy using JAMF's tools, if you like), is $100/year/Mac.
Samsung's report on Chinese suppliers makes for grim reading, especially between the lines
On the face of it, Samsung's latest report on working conditions at the factories of its Chinese suppliers follows just the kind of careful, lawyer-scrutinized language we'd expect from a big multinational. It repeats the manufacturer's earlier insistence that no children have been employed, while at the same time admitting that there have been "several instances of inadequate practices at the facilities" concerning workers being made to do too much overtime, not being given proper contracts, and being fined if they turn up late or are absent -- issues which had already been revealed at one supplier, and which Samsung promises to fix by the end of 2014. Burrow further into the document, however, and Samsung's list of promised "corrective actions" implies that its internal investigation has uncovered evidence of other serious problems. These include "physical and verbal abuse," sexual harassment, a lack of first-aid equipment and inadequate safety training. Some information is also conspicuous by its absence -- at least in the short report linked below -- including clarity on how widespread any of these failings were among the 109 companies (and 65,000 employees) that have now been audited. Did they crop up at just a handful of factories, or were they endemic across China? We have no idea, but given how much data Samsung has now dutifully amassed, it surely does. We've asked the company for more detail and will update if we hear back.
Samsung finishes initial Chinese factory audits, plans long-term solutions to labor woes
Samsung faced some serious allegations surrounding the plants of its Chinese contractor HEG Electronics earlier this month, including potentially dire accusations that HEG was employing child labor. The Korean firm promised audits to set the record straight, and we're seeing the first fruits of those inspections today. The results were decidedly mixed. While there weren't any underage workers when Samsung visited, it did find HEG staff working excessive overtime, some unsafe practices and a system that punished late workers with fines. Samsung's response will go beyond just asking HEG to shape up, though: it plans to finish auditing all 105 of its exclusive Chinese contractors by the end of September, determine whether inspections of non-exclusive contractors are needed and set up a long-term audit schedule past 2013 that includes tougher requirements. While there's no certainty that the reforms will lead to the intended results, we're glad to hear that Samsung wants to turn things around at such a rapid pace.
Apple, Chinese environmental group will audit factory for pollution concerns
ComputerWorld notes that Apple and a Chinese environmental group plan to jointly audit one of its factories in China. The audit, which is just a pilot project for the time being, will be completed by the end of April. It will be done at one of the factories that manufacture printed circuit boards for the company. The goal of the audit is to identify and pollution concerns. The joint audit will be done by Apple and The Institute of Public and Environmental Affairs (IPE), a Beijing environmental group. The IPE told ComputerWorld that Apple held talks with the organization last year after it criticized the company's suppliers and their effects on the environment. Apple has come under pressure in recent years to help make its suppliers' factories as environmentally friendly as possible. The company recently overhauled the Environmental section of its website and began publishing environment reports for the sake of transparency.
The Road to Mordor: Shopping at the LotRO Depot
About 99% of the time I'm in Lord of the Rings Online I never think about the LotRO Store. Ever since the store came online last year, it's been adventure as usual in the Olivetti household. Sure, I mock the "You got 5 Turbine Points! Now you can retire in the Caymans!" popups like everyone else, but I've always felt that Turbine does a good job balancing the store presence between the polar extremes of obnoxious and invisible. That isn't to say I haven't used the store at all; on the contrary, I've been a sporadic if loyal customer of sorts, trundling my shopping cart through the aisles of Shire-Mart looking for a good deal. Thus far I haven't dropped any additional cash into the game, choosing to subsist on my monthly allotment of TP with whatever I earn through deeds. Every once in a while I'll boot up the store and see what niceties I can give to my character as a reward for slaughtering his 5,000th Neeker-beeker. The LotRO Store has two categories of customers: the free-to-players and the upper class. Does that sound snooty? It's not intentional -- all I mean is that some folks use the store to provide basic necessities for gameplay (like quest packs, riding skills, class unlocks) while others are already well-off in the game and shop for luxury items. I'm in awe of the F2P gamers who can get a good chunk of their content by methodically knocking deeds out so they can purchase the next zone, but I'm fortunate enough not to have to do that. So today I wanted to give myself an audit of what I've spent in the store so far and analyze whether they were wise purchases, wasteful frivolities, or overpriced insanity.
Apple issues report on supplier workplace audits and standards
Over the past several years, reports about alleged mistreatment of contract workers building Apple devices at plants throughout Asia have been rampant. Apple has not taken these reports lightly, and today the company issued a new report on supplier responsibility that outlines the efforts that have been made to make life better for the people who make our shiny toys. According to the report (link to PDF), Apple conducted 127 workplace audits in 2010 -- 97 at locations that had not been previously visited, and 30 repeat audits. In the report, Apple refers to the corporate Supplier Code of Conduct, a comprehensive set of standards which suppliers must meet in order to continue doing work with Apple. The Code of Conduct covers labor and human rights, health and safety, the environment, ethics and management commitment. Apple lists some of the dismal scores achieved by suppliers, showing a lot of transparency to the company's stockholders and the public. To bring up audit scores, the company has trained over 300,000 workers on occupational health and safety, worker rights and local labor laws in the past two years, and has trained more than 6,000 supervisor and managers on their responsibilities to workers. The report also covers Apple's attempts to get away from use of conflict minerals in production, as well as a detailed section on how Apple COO (and acting CEO) Tim Cook and a group of executives met with Foxconn CEO Terry Gou and his staff in June of 2010 to discuss the string of worker suicides. While the report shows that Apple suppliers still have a long way to go before creating a "worker's paradise," the company is taking positive steps to improve the situation for hundreds of thousands of workers. It's an eye-opening report worth reading for anyone who buys and uses Apple products. [via CNET]
EnergyStar program certifies 'gasoline-powered alarm,' other imaginary abominations
It'd be pretty difficult for you to reach Engadget without having seen the EnergyStar logo on something along your way here. Whether it was as part of your motherboard's bootup sequence or on the box of your new TFT monitor, EnergyStar certification has become a de facto standard for most electronics being manufactured nowadays. What you might not have known -- but probably could have guessed -- is that the process for obtaining that sticker is far from bulletproof. The American Government Accountability Office has recently done a bit of spy work by putting forward imaginary products and false claims to the validating authority, and regrettably found its bogus items "mostly approved without a challenge." The auditors' conclusion was that the program is "highly vulnerable to fraud," and the stuff they've had certified would seem to corroborate that verdict. Hit up the Times article for the full story of governmental incompetence while the Department of Energy -- the body responsible for running the program -- tries to get its act straightened out. [Thanks, Adam]
TUAW Fact Check: Apple using underage labor? No.
When a lot of people get their news electronically, skimming over headlines through news aggregators, RSS feeds, and retweets on Twitter, sometimes the majority of information people will get from an article comes from the headline. When a headline leans towards the sensational side, or doesn't accurately reflect the information that's actually contained in the article, it's easy for poorly-represented news to spread like wildfire. This article from the UK's The Daily Telegraph, regarding Apple's self-initiated audit of its overseas manufacturing facilities, is a perfect example, with its attention-grabbing headline: "Apple Admits Using Child Labour." The sub-headline isn't any better: "Apple has admitted that child labour was used at the factories that build its computers, iPods and mobile phones." Once a person reads those words, his or her knee-jerk reaction is most likely going to be one of disgust and horror. "How could you, Apple?" they might say. If this hypothetical reader owns a Mac or an iPhone, their eyes might glance over at it with anguished guilt; if they don't own any products from Apple, it's just one more reason not to buy them. If you dig beyond the headline, however, to the meat of the Telegraph's article, where the actual reporting finally begins? Then you get a completely different story as early as the first sentence: "At least eleven 15-year-old children were discovered to be working last year in three factories which supply Apple." That's pretty far from the image conjured by the headline, of legions of school-aged children lined up in factories and slapping together MacBook Pros when they should be slapping together algebra homework. Instead, we find a relatively small number of teenaged factory workers -- reprehensible, but not unusual at all for overseas factories. The end of this first sentence is even more important, because it puts the focus where it belongs: three factories which supply Apple. Two paragraphs later, we find another very important bit of news not reflected in the headline: "Apple said the child workers are now no longer being used." Other news sites performed better reporting on the matter, but at least one still had an easily misinterpreted headline. Read on to find out more.
Addon Spotlight: AuditorFu
It's Friday, which means that it's payday for some of you. With that in mind, why don't we take a look at an addon that helps you stay on top of your virtual finances. For those of us who are not only information junkies, but also control freaks, this addon is a great way to maintain sovereignty over how your gold comes and goes. AuditorFu, contrary to what the name implies, will function with or without the Fubar addon. However, I find it best suited as a center-aligned, top-bar, Fubar mod, as it allows me to see the important stuff at center stage. (Alongside AuldLangSyne) There's nothing worse than having an inflated view of your gold total and quickly realizing the mats for your Red Belt of Battle are out of reach.The good news is that this addon can help you be more diligent if you're saving for a crafted epic or your Artisan Riding skill. Every copper counts, my friends.
Apple's Special Committee Reports Findings of Stock Option Investigation
Back in August, Apple announced they had found some stock option irregularities and launched an internal investigation to get to the bottom of things. This voluntary audit netted a warning of de-listing from NASDAQ because they had to delay filing their Q3 earnings results (fortuately, NASDAQ cut Apple a break). Today, the big fruit has issued a press release with the findings of this audit, which was performed by a special committee of outside directors, independent counsel and accountants. This crack team had to shuffle through over 650,000 emails and documents (Spotlight to the rescue!), as well as conduct over 40 interviews of current and past employees.In summary, the investigation's results go a little something like this: No misconduct by current members of Apple management was found The most recent evidence of 'irregularities' points to 15 stock option grants made between 1997 and 2002. Said grants were apparently issued before their approval dates Steve Jobs knew about the grant dates, but he apparently didn't know about the slight-of-hand accounting implications, nor did he benefit from any of them The data found 'raises serious concerns' of two former officers related to the accounting, recording and reporting of these grants. Apple will provide details to the SEC Mr J is quoted apologizing to Apple's shareholders and employees for these problems, especially since they happened under his watch, saying "They are completely out of character for Apple." He continues saying "We will now work to resolve the remaining issues as quickly as possible and to put the proper remedial measures in place to ensure that this never happens again," i.e. - somebody's in for a whole lotta iButt woopin'.In the collateral damage department, Fred Anderson, Apple's former CFO from 1996 to 2004 who now serves on the company's board of directors, has decided now might be a good time to resign from said board.Finally, Apple and the audit committee agree that the company will ultimately have to restate their historical financial statements to "record non-cash charges for compensation expense relating to past stock option grants." At this time however, the company is still working to analyze their findings and determine which periods will need restating, as well as the differential amounts.
Study finds e-voting machines short on security
A recent report from the Task Force on Voting System Security, at New York University's rather ominous sounding Brennan Center for Justice has determined that the e-voting machines currently utilized in 26 states have serious security issues. The machines currently use paper receipts to verify a voter's selection, but only regular audits of collected data can ensure that the numbers kept in the machine actually match those printed on the slips. As of right now, many states and counties are not required to perform these audits, leaving plenty of room for malicious misrepresentation. Luckily, the report also claims that other fixes, such as banning electronic devices in booths and eliminating wireless components, are so simple they could easily be implemented for 2006's election season, so you should be able to cast your vote with confidence, at least until the whole world adopts the American Idol-style SMS voting the Swiss have been messing around with.
