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Earlier this year, Blizzard launched a new Support Callback feature that allowed players with account issues to simply fill out a form and wait for a callback from support. This was a fantastic move in terms of getting rid of the need to spend hours on hold -- but it did have some players concerne...

March 7th 2014 at 1:00pm 0 Comments
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Removing an authenticator from your account is pretty easy -- so long as you have the authenticator handy. But if you don't -- like if you've upgraded your smartphone and your mobile authenticator doesn't work anymore -- then you've got a bit more trouble ahead. Usually Blizzard has an online form...

February 5th 2014 at 7:00pm 0 Comments
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We can't believe it either – Turpster has been let loose on WoW.com to bring you videos from in and around the World of Warcraft! You've heard him on the WoW Insider Show, and now see him on TurpsterVision right here on WoW.com.Happy Labor Day everyone! But more importantly, Happy Birthday t...

September 7th 2009 at 4:00pm 0 Comments
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Update: And, of course, as this is posted, we are pointed in the direction of a thread on the Customer Service forums indicating that this is, indeed, an error. It's currently out of stock and should be displaying as such, but the item is simply not displaying at all instead. It will return when it...

March 29th 2009 at 7:00pm 0 Comments