Blizzard-customer-support

01.09.14
Blizzard Support Callback: Don't call us, we'll call you
01.09.14

Blizzard Support Callback: Don't call us, we'll call you

Anyone who's had to wait on hold for customer support from Blizzard or anyone else knows, waiting o...

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12.31.13
New Year's Eve server connectivity issues
12.31.13

New Year's Eve server connectivity issues

If you were planning to ring in the New Year by leveling up or running some LFR, you may want to th...

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12.18.13
Tips for getting customer support live chat working smoothly
12.18.13

Tips for getting customer support live chat working smoothly

No one likes having to interrupt their game time to contact customer support, but doing an online c...

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10.27.13
Blizzard's tips for dealing with a locked account
10.27.13

Blizzard's tips for dealing with a locked account

Having your account locked isn't an uncommon problem -- and it doesn't necessarily mean your accoun...

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01.15.13
Blizzard introduces live Web Chat support
01.15.13

Blizzard introduces live Web Chat support

Blizzard Customer Support has rolled out a new feature to better assist customers with issues....

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12.14.12
Blizzard Customer Support live Q&A recap
12.14.12

Blizzard Customer Support live Q&A recap

Yesterday, between 5pm and 6pm Pacific, Blizzard's Customer Support Team took part in a live Q&...

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02.02.12
Love is in the Air customer support policy
02.02.12

Love is in the Air customer support policy

Blizzard has posted a guide to what customer service and support can and cannot do for players du...

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01.07.11
Blizzard opens EU customer service Twitter account
01.07.11

Blizzard opens EU customer service Twitter account

A few months ago, Blizzard opened a Twitter account for its U.S. customer support team. Though it s...

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