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Three weeks after the departure of Trion Worlds Director of Global Communications Elizabeth Tobey comes the news that Trion has appointed two new community managers to helm its core MMOs RIFT, Defiance, Trove, and ArcheAge. Evan "Scapes" Berman, whom gamers might recall from his days on the TERA...

1 year ago 0 Comments
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Community Manager Daxxari made several comments earlier today, detailing how players should respond to and report harassment in WoW. The comments were made in response to a thread on the official forums asking what Blizzard is doing to combat bad behavior in the WoW community. The original poster...

2 years ago 0 Comments
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Lord of the Rings Online players have had to wait a lot lately. Riders of Rohan was delayed, which is something that happens every so often in MMO development but is still upsetting. But Turbine promised players that even with the delay, the Rohan instance cluster would still be released this yea...

2 years ago 0 Comments
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WoW Archivist explores the secrets of World of Warcraft's past. What did the game look like years ago? Who is etched into WoW's history? What secrets does the game still hold? Last week, I included some passionate but mostly reasonable discussion of debuffs on the official forums from the ear...

2 years ago 0 Comments
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Despite the header image, Blizzard Community Manager Zarhym has been being a little less cuddly than he looks lately. Oh, wait... you're saying Zarhym's the one on the right? OK then. Zarhym has been weighing in on the role of Blizzard's Community Managers, following a couple of critical posts ...

2 years ago 0 Comments
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Have you ever been curious what, exactly, a community manager does from an insider perspective? Here to help you with that is Brian Green, who's developed for both Meridian 59 and Storybricks. Green wrote an essay on how community management is often misunderstood and how it can be both effective...

2 years ago 0 Comments
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Tom Purdue, admired owner and operator of The Friendly Necromancer blog and Wizard101 fansite, has announced today that he will be KingsIsle Entertainment's new community manager for the upcoming Pirate101 MMO. As that transition from fan to employee is always a fascinating transformation, we ...

3 years ago 0 Comments
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Here's Namco Bandai's community manager Rich Bantegui to walk you through the various multiplayer elements of Armored Core 5. In addition to combat and the new "operator" role, you now have ways to update and edit your team from specs to emblem -- just the thing for mechheads looking for a fix....

3 years ago 0 Comments
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Yesterday the world awoke to the grandest of holidays: Community Manager Appreciation Day. CMAD has a long and rich history dating all the way back to 2010, when the communities of games, websites, and forums decided they would stop bickering, trolling, flaming, squabbling, and misspelling long e...

3 years ago 0 Comments
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Have you ever wanted to email Ghostcrawler? Maybe send him a message ranting about the state of enhancement shaman AoE, or send him one of those awesomely tacky ecards to thank him for giving rogues their 8 billionth legendary? What if he actually responded to your emails? If your name is Micah...

3 years ago 0 Comments
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In February of last year, Massively writer James Egan joined developer CCP Games as a community representative for EVE Online under the name CCP Shadow. He went on to become the community manager for upcoming MMOFPS DUST 514 and an integral part of CCP's customer relations department. In a length...

3 years ago 0 Comments
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By night, she's the impeccably-dressed, bearded dwarf that MCs Fan Faires and never turns down a good pint of ale. But by day, she's the Community Relations Director for SOE, and she dons several different caps as part of her job with the company. At Fan Faire, she took the time to speak with ...

3 years ago 0 Comments
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I am no developer, nor do I have dreams of one day becoming one. I absolutely love having the ability to write about what I like and to interact with those who enjoy (or hate) what I write. Developers have their hands and tongues tied much of the time, and often the indie developer gets no credit...

4 years ago 0 Comments
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In a week of transition for SOE, Star Wars Galaxies is changing things up as well. It appears that Community Manager Lydia "Zatozia" Pope is moving to other titles in SOE, making way for her replacement: "Greetings Star Wars Galaxies players! Zatozia has been a part of your community for quite...

4 years ago 0 Comments
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Blue poster Nethaera took some time earlier today to answer a few questions posted on the official forums regarding the chain of command between community managers (CMs), developers, and of course, everyone's favorite crustacean, Ghostcrawler (Greg Street, lead systems designer). While Nethaera cou...

4 years ago 0 Comments
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Today, Turbine lost its Patience -- but not in the way you're thinking. Over Twitter, Meghan "Patience" Jenks announced that after six years, she is leaving the studio to move back to California: "I guess it's time to break the news -- Friday is my last day at Turbine. I'm heading back home to CA. ...

4 years ago 0 Comments
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Wow... 2010 is almost over, and Star Wars: The Old Republic is not released yet. OK, I had speculated at the beginning of this year that we would not see it until 2011. But if you had asked me in October of 2008 (when the official site was launched), I would have told you that the launch was at the...

4 years ago 0 Comments