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If there's one thing that hit me after the live letter this weekend, it's that the Final Fantasy XIV community is kind of a mess. I've been working around this game since before it launched, and there have always been weird issues going on with the way the community has worked. Part of this is bec...

December 1st 2014 at 12:00pm 0 Comments
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This past week on The Republic, I talked to prominent community members about transparency and broken promises in regard to Star Wars: The Old Republic. Both Heather from Corellian Run Radio and Redna from Ootinicast agreed that BioWare's community team has communicated too little and too infrequen...

October 21st 2014 at 11:00am 0 Comments
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If you played Guild Wars when it launched, you remember Gaile Gray. Heck, odds are you remember her if you've been at all active in the community for Guild Wars or Guild Wars 2 over the past decade; she's worn many community-facing hats over the years. She's donning a new one now, or perhaps more a...

September 19th 2014 at 5:00pm 0 Comments
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When interviewing developers for Massively over the last three years, I've taken many opportunities to chat up multiple community managers. And when I was running my own community, I read article after article about how to gauge the health of a community. Although I don't remember who said it or wh...

July 26th 2013 at 1:00pm 0 Comments
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Let's be honest with ourselves for a moment: We MMO players are not the easiest bunch to manage in terms of community. We're moody, we're cantankerous, and we often want the game to be developed in seven different exclusive directions at once. So a member of a game's community team already has a...

March 16th 2013 at 8:00am 0 Comments
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Disclaimer: The Soapbox column is entirely the opinion of this week's writer and does not necessarily reflect the views of Massively as a whole. If you're afraid of opinions other than your own, you might want to skip this column. Take a moment to think of your single favorite game developer. Is...

March 15th 2011 at 5:00pm 0 Comments
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Today, Turbine lost its Patience -- but not in the way you're thinking. Over Twitter, Meghan "Patience" Jenks announced that after six years, she is leaving the studio to move back to California: "I guess it's time to break the news -- Friday is my last day at Turbine. I'm heading back home to CA....

February 1st 2011 at 2:30pm 0 Comments
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PvP is a tricky matter to balance in a game with players in all sorts of different gear levels, not to mention accounting for different player skills. Ryzom has tackled the age-old bugbear with its latest patch, attempting to extend and expand the PvP system in the game to everyone. The system has...

October 16th 2010 at 6:00pm 0 Comments
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If there were an award for the most controversial game on Massively, that award would probably have to go to Final Fantasy XIV. It's a game with a very different approach to many of the elements that are considered de rigueur for MMOs, which has produced a great deal of affection from some players,...

October 11th 2010 at 11:00am 0 Comments
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It's sad news for the World of Warcraft community today as longtime Blizzard community manager Eyonix has announced that he's leaving the company. He announced his departure in a simple and direct post on the official forums: "For nearly six years, we've shared our thoughts with one and other, we'...

April 2nd 2010 at 6:00pm 0 Comments