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If there's one thing that hit me after the live letter this weekend, it's that the Final Fantasy XIV community is kind of a mess. I've been working around this game since before it launched, and there have always been weird issues going on with the way the community has worked. Part of this is b...

7 months ago 0 Comments
December 1, 2014 at 12:00PM
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This past week on The Republic, I talked to prominent community members about transparency and broken promises in regard to Star Wars: The Old Republic. Both Heather from Corellian Run Radio and Redna from Ootinicast agreed that BioWare's community team has communicated too little and too infrequen...

8 months ago 0 Comments
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If you played Guild Wars when it launched, you remember Gaile Gray. Heck, odds are you remember her if you've been at all active in the community for Guild Wars or Guild Wars 2 over the past decade; she's worn many community-facing hats over the years. She's donning a new one now, or perhaps more a...

9 months ago 0 Comments
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When interviewing developers for Massively over the last three years, I've taken many opportunities to chat up multiple community managers. And when I was running my own community, I read article after article about how to gauge the health of a community. Although I don't remember who said it or wh...

1 year ago 0 Comments
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Let's be honest with ourselves for a moment: We MMO players are not the easiest bunch to manage in terms of community. We're moody, we're cantankerous, and we often want the game to be developed in seven different exclusive directions at once. So a member of a game's community team already has a ...

2 years ago 0 Comments
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Disclaimer: The Soapbox column is entirely the opinion of this week's writer and does not necessarily reflect the views of Massively as a whole. If you're afraid of opinions other than your own, you might want to skip this column. Take a moment to think of your single favorite game developer. ...

4 years ago 0 Comments
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Today, Turbine lost its Patience -- but not in the way you're thinking. Over Twitter, Meghan "Patience" Jenks announced that after six years, she is leaving the studio to move back to California: "I guess it's time to break the news -- Friday is my last day at Turbine. I'm heading back home to CA. ...

4 years ago 0 Comments
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PvP is a tricky matter to balance in a game with players in all sorts of different gear levels, not to mention accounting for different player skills. Ryzom has tackled the age-old bugbear with its latest patch, attempting to extend and expand the PvP system in the game to everyone. The system has ...

4 years ago 0 Comments
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If there were an award for the most controversial game on Massively, that award would probably have to go to Final Fantasy XIV. It's a game with a very different approach to many of the elements that are considered de rigueur for MMOs, which has produced a great deal of affection from some players,...

4 years ago 0 Comments
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It's sad news for the World of Warcraft community today as longtime Blizzard community manager Eyonix has announced that he's leaving the company. He announced his departure in a simple and direct post on the official forums: "For nearly six years, we've shared our thoughts with one and other, we...

5 years ago 0 Comments
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The holiday of love is rapidly approaching, and SOE is doing something a little different this year. In addition to your standard Valentine's Day events, like EverQuest II's Erollisi Day, they're also putting together a streaming video Valentine's Day party. The party will commence on Friday, Fe...

5 years ago 0 Comments
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The Final Fantasy XI community team members are going on a virtual tour, stopping by each of the major podcasts to answer some questions and get in-depth with what they do on the long running fantasy MMO. Pet Food Alpha, Limit Break Radio, and He Says She Says will each be playing host to various ...

6 years ago 0 Comments
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Going along with the continuous restructuring of NCsoft West, the European Aion community team has recently been invited to take the long swim across the Atlantic Ocean and join US community manager Liv in Seattle, forming a unified Aion community team. Sebastian "Ayase" Streiffert, the United Kin...

6 years ago 0 Comments
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With all the flaws we've seen in Tabula Rasa over the last eight months, one thing we'd never criticize the game for is a lack of creativity from the community team. They've consistently done their best to keep their community engaged, despite the fact that said community is disbursed around the i...

6 years ago 0 Comments
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Massively sees what the sneaky community specialist Tolero is up to with this running feature over on the official Lord of the Rings Online forums. Every week questions are posed to the players, when it's all said and done the information is data-mined by the developers with the help of some Hobb...

7 years ago 0 Comments
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The community team for Lord of the Rings Online once again wants to ask you (their players) some questions so they can hear your answers. There's an ongoing thread on the official forums where your answers can be posted. Think of this as both a way to give the community team your feedback and any ...

7 years ago 0 Comments
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A fresh batch of questions has been cooked up by the Lord of the Rings Online Community Team, and players wishing to contribute to the growing feedback repository can visit this week's thread. The new questions are: Of your characters that you enjoy playing the most, or the most often, what is...

7 years ago 0 Comments
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Lord of the Rings Online community specialist Tolero has returned with some more questions for the fans to answer, in the fourth week of the "Tell the LotRO Community Team" series. Another three new questions are posed: What is your favorite LotRO creature and why? How often do you play LotRO?...

7 years ago 0 Comments