communitymanagers

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  • Happy Birthday CMs

    by 
    Mike Schramm
    Mike Schramm
    08.14.2007

    Does anyone but me think it's a little weird that three of the WoW community managers have birthdays within days of each other? Today is Neth's birthday, and apparently Eyonix and Drysc just had their birthdays this past weekend. Happy birthday to all three of them!Of course, having early August birthdays means they're all Leos. And of course that means that they're born leaders, known for their enthusiasm, determination and charisma. They have a fondness for competition, dance, and gambling.Oh, and they're also very prone to work with both animals and children. Ahem. Read into that what you will. Happy birthday again to the Forum CMs!Update: Ugh, Astrology. Apparently they're not Leos, they're Cancer, which means they're kind, emotional, imaginative and romantic, and they're strongly associated with "tribes, clans, and closely-knit family groups." Which I guess fits, too.

  • Are the official forums a good or bad thing?

    by 
    Elizabeth Wachowski
    Elizabeth Wachowski
    05.14.2007

    Late Saturday night, Tseric, a community manager on the official WoW forums, got into an argument with a (literal) troll about freedom of speech on the WoW forums. Tseric then posted a pretty stunning denunciation of the whole forum concept: "When you can understand how a group of beligerent and angry posters can drive away people from this game with an uncrafted and improvisational campaign of misery and spin-doctoring, then perhaps, you can understand the decisions I make. Until you face mobs of psychology, you will not see my side. Until you see some bright-eyed player coming onto the forums wanting to know what they should spec as this class, and see them shat on and driven away by petty and selfish people who are simply leveraging for game buffs, you will not understand. You will not understand until you have to see it daily, for years..." Pretty tough words from someone who gets paid to manage the forums, but I have to admit that I kind of agree with them. The WoW forums can be a great resource -- specifically the UI, Customer Service, Guild Relations and Professions forums -- but most of the class forums, the raids and dungeons forum, and the general forum can quickly become a cesspool of complaining. Instead of helping people in the game and offering constructive criticism, the forums can serve to drive away new players, and make them see problems when there may not be any. For example, while I'm writing this post and skimming the forums, I've "discovered":