Customer-support

01.12.13
The Game Archaeologist: How to return to older games
01.12.13

The Game Archaeologist: How to return to older games

Let's face it: It's just not that easy to either try out or return to an older MMO. It defies log...

By J. Olivetti,   01.12.13
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12.12.12
Guild Wars 2 and the war on bots
12.12.12

Guild Wars 2 and the war on bots

A big victory has been won in ArenaNet's ongoing war on Guild Wars 2 bots. Big steps have been...

By E. ,   12.12.12
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12.12.12
Live chat Customer Support Q&A this Thursday
12.12.12

Live chat Customer Support Q&A this Thursday

Ever had a burning question about the customer service side of World of Warcraft, or other Bliz...

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09.04.12
ArenaNet's Regina Buenaobra on Guild Wars 2, Reddit, and community
09.04.12

ArenaNet's Regina Buenaobra on Guild Wars 2, Reddit, and community

ArenaNet has, understandably, been receiving a whole lot of publicity in the days following the...

By M. Daniel,   09.04.12
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09.04.12
Flameseeker Chronicles: Guild Wars 2's launch week in review
09.04.12

Flameseeker Chronicles: Guild Wars 2's launch week in review

It's been quite the week in the world of Guild Wars 2. Launch, issues, near-daily server updates,...

By E. ,   09.04.12
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05.03.12
TERA subscription error affects thousands [Updated]
05.03.12

TERA subscription error affects thousands [Updated]

According to several tipsters and many, many pages on TERA's forums, something's gone badly wrong...

By J. Olivetti,   05.03.12
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04.17.12
Patch 4.3.4 patch notes, new customer support changes live
04.17.12

Patch 4.3.4 patch notes, new customer support changes live

A minor patch for World of Warcraft was deployed this morning. There are no gameplay changes, and...

By Matt Low,   04.17.12
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04.16.12
Blizzard highlights customer support changes coming in patch 4.3.4
04.16.12

Blizzard highlights customer support changes coming in patch 4.3.4

Blizzard has updated the Customer Support options in the upcoming patch 4.3.4 for WoW, including...

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02.02.12
Love is in the Air customer support policy
02.02.12

Love is in the Air customer support policy

Blizzard has posted a guide to what customer service and support can and cannot do for players du...

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