deviceassist

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  • Google is killing off the Device Assist app on Nexus handsets

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    08.26.2016

    Google is killing off its homegrown Device Assist app that helps navigate the ins and outs of certain phones. That means tools like speed tests, settings for battery saving and live tech support are going away in favor of a website with tips and tricks. Affected folks with Android One, Google Play Edition or Nexus handsets will notice a "detected issue" card within the app, according to Android Police, with a link for Google Support when they try to use the application. It has already been removed from the Play Store, and 9to5Google writes that the app is still semi-functional and that no new tool tips will be added.

  • Android's new assistant app helps you use (and fix) your Nexus

    by 
    Jon Fingas
    Jon Fingas
    12.03.2014

    So you just snagged a Nexus 6, and you need help navigating Android 5.0 Lollipop or figuring out why your battery life is lousy. Who do you turn to? As of today, you can turn to an app: Google has released Device Assist, a helper tool for Android One, Google Play Edition and Nexus devices. You'll get tips and tricks, like most digital guidebooks, but it'll also offer "proactive" fixes for detected issues; it'll turn down the screen brightness if it's cranked too high, for instance. If you're using a Google Play Edition device or Nexus, you also have a fast track to Google's live support. No, this won't magically repair cracked screens and other broken hardware, but it could spare you from scouring the web (or making a tech support call) to get solutions to software problems.