emergencycall

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  • 90 percent of 911 calls made in Washington, DC lacked accurate location info

    by 
    Mat Smith
    Mat Smith
    07.11.2014

    Data pulled from a recent Freedom of Information Act request reveals that an overwhelming majority of 911 wireless calls made over a six-month period last year in Washington, DC were delivered "without accurate location information to find callers who are lost, confused, unconscious or otherwise unable to share their location." Only ten percent of calls from the first half of 2013 within the city included detailed location data. At the moment, FCC regulations demand higher location accuracy only on outdoor calls, making built-up areas like DC harder to hone in on. Public safety officials told the Washington Post that these location issues are widespread.

  • iOS 4.1 glitch lets you bypass lock screen to access Phone app, photo album (video)

    by 
    Ross Miller
    Ross Miller
    10.25.2010

    Your iPhone's passcode entry can't block everything, it seems -- at least not with iOS 4.1. We're hearing various reports that simply inputting a random number in the emergency call field, pressing call, and then promptly hitting the hardware lock button will take you to the Phone app, thereby granting you access to the call history, voicemail, and address book. We've tried this with iPhone 3G, 3GS, and 4, all with the same result. We can't get out of the field without trying to place a call, and after that we're still stuck back at the passcode screen. Additionally, selecting "share contact" and then the camera icon will give you access to the photo album. Pay mind that your particularly paranoid pals could probably use this to see if you really did stop calling your ex and delete all his or her pictures. We won't judge, but they will. Video proof of concept after the break. Update: Feel free to hold down the menu button to access voice control and play some locally-stored tunes while you're at it. And if you've got 4.2 beta like some of our staffers do, this "trick" should work just the same. [Thanks to everyone who sent this in]

  • Rogers rolls out fixes for 911 problems with Dream and Magic, cuts off data for non-upgraders

    by 
    Chris Ziegler
    Chris Ziegler
    01.24.2010

    So Rogers and HTC have worked with the kind of hustle you don't normally see from carriers or manufacturers to fix a rather dangerous glitch in their branded versions of the Dream and Magic causing calls to 911 to fail with GPS enabled -- and needless to say, you're going to want to apply the upgrade on the double. Why? Well, the problem's so dangerous that Rogers has taken the unusual step of vowing to disable internet access altogether for anyone failing to apply the "mandatory" patch by 6AM today (but don't worry, you should get it back as soon as you've upgraded) which actually allows emergency calls to go through. For their troubles, affected customers will be credited one month's worth of data -- and Magic owners will be delighted to discover that their phones have magically received HTC's Sense UI as a result of this whole ordeal. All's well that ends well, right?

  • Rogers' HTC Magic having 911 call problems on Rogers, too

    by 
    Chris Ziegler
    Chris Ziegler
    01.20.2010

    Turns out it doesn't matter if you took up Rogers on its offer to swap your Dream to a Magic after all, because the bug's spreading: Canada's first keyboardless Android set is confirmed to be suffering from the same dangerous malaise as its older brother. Basically, neither model can complete emergency calls to 911 with location-based services enabled, and until HTC is able to spit out a patch, the only fix is to disable GPS altogether -- not exactly an awesome solution. In the meantime, a quick check of Rogers' site confirms that both the Dream and Magic have been pulled from retail, so let's hope this gets cleaned up on the double. And try not to have an emergency, of course. Ever... but especially right now. [Thanks to everyone who sent this in]

  • Rogers yanks HTC Dream from shelves for urgent emergency call fix

    by 
    Chris Ziegler
    Chris Ziegler
    01.16.2010

    Some of you Rogers subscribers have probably already taken your carrier up on its offer to upgrade your Dream to a Magic, but if not, pay very close attention here: calling 911 doesn't work right now without making some changes. Basically, there's an issue that prevents emergency calls from being completed if location-based services are enabled, which means you've got to head into Settings and disable GPS -- not an optimal solution by any stretch of the imagination. Rogers and HTC are said to be working on a patch as we speak, but in the meantime, don't expect to waltz into a Rogers store and pick up one of these bad boys.