exploits
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Working As Intended: The forgotten fields of Green Acres
My first trip to Ultima Online's Green Acres was in 1998. The first guild I'd ever joined had just split up into a bunch of... let's call them "philosophically incompatible" groups, and I was still hanging out with some of the shadier types because I was a clueless teenager in my first MMO and wanted desperately to fit in and hadn't yet figured out where I belonged. "Hit this rune," my new guild leader commanded. His favorite murderin' weapon was a poisoned warfork. He was not a nice man. "I'm being evicted from my safehouse in Green Acres. Help me move my crap."
The Daily Grind: Should players be blamed for using exploits?
There's no doubt that exploits are controversial and often very destructive to the fabric of a massively multiplayer game. They can throw economies out of whack in mere hours and decimate entire cities. But the question that's on my mind today is whether or not players should be blamed for using them. In my opinion, the onus for maintaining the game's codes and rules is fully on the developers. Thus, if an exploit is found, it's the fault of the devs for not closing that loophole or forseeing that problem, not the players who take advantage of it. Now, I would certainly advocate that any players who find an exploit consider not being jerks and leaving well enough alone, but I also don't think that exploiters should be singled out for blame while the devs paint themselves as victims. You made the game, you made the rules. If a player can do something in a game without hacking or botting it, that's within what you created. It's up to you to make sure that your boundaries are ironclad, not me. What do you think? Should players be blamed for using exploits? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
WoW Archivist: The Martin Fury incident
WoW Archivist is a biweekly column by WoW Insider's Scott Andrews, who explores the secrets of World of Warcraft's past. What did the game look like years ago? Who is etched into WoW's history? What secrets does the game still hold? It first appeared on our sister site on April 25th and is included here by permission. Almost exactly five years ago today, WoW Insider broke the news about one of the craziest stories in WoW's history. Some called it a "scandal," but I disagree with the term. Everyone involved, I believe, acted without malice. The entire affair was a matter of one colossal blunder, followed by a series of unfortunate assumptions and, ultimately, heavy-handed repercussions. The real victims here, after all, were the bosses. But the event is a fascinating and unique one: one player, given the kind of unlimited power that only a game master or developer was meant to wield. How did it all go down?
ArcheAge Russia punishes 57,955 destructive players; ArcheAge West opens forums, streams
If you're lucky enough to be playing the Russian version of ArcheAge, then you're probably pretty annoyed at the MMO's recent server downtime. It might make you feel better to know the outage was the result of Mail.ru's investigation into mass exploits plaguing the game since its soft launch last month. Not only has the company fixed those exploits and apparently banned approximately 2,000 users, but it also punished 57,955 players for various destructive behaviors, including spamming chat and botting. Mail.ru exhorts players to continue reporting exploits to customer service rather than post them publicly. Meanwhile, Trion Worlds kicked off its hype machine for the Western version of the game with brand-new forums and a livestream introducing the gameplay to the west. We've embedded the video behind the cut. [With thanks to Oskar and Balsbigbrother!]
The Guild Counsel: All's fair in love, war, and MMOs
When we're playing MMOs, we're in a virtual world, but we're also playing a game, and as in all games, there are rules to follow. It's one thing for an individual player to break the rules, but when that player is part of a guild, it can have a ripple effect that affects every other member. Guild leaders are in a tough position when it comes to rule-breaking because knowingly allowing someone to exploit could make the guild complicit in the process. And when the banhammer strikes, it could come down hard on the entire guild. How much responsibility should a guild leader have over players who bend or break the game rules? Let's consider a few points in this week's Guild Counsel.
EVE Evolved: Grid-Fu and bending space
In last week's article, I described how EVE Online maintains the illusion of full-scale solar systems by dynamically creating small pockets of high-detail space called grids. It's within these discrete bubbles that everything we do in space takes place, from mining asteroids to running missions or shooting at other players. The system is designed to split up space into manageable chunks to reduce server load while still maintaining persistent 3-D space that appears to span the entire scale of a solar system. Grids have been in EVE since it was first created, but over the years people have noticed a few odd things about how the system works. Flying about 250km-400km away from a stargate causes your ship to disappear from that grid and pop into a newly created adjacent one, for example, but this doesn't always happen. Bizarre occurrences such as abnormally shaped grids and ships mysteriously disappearing and re-appearing on the same grid were always thought to be freak accidents or unintended bugs until an interesting document emerged in 2009. Titled Grid-Fu: A Practical Manual, the 18-page PDF described the process of bending and manipulating space for a tactical advantage. In this week's EVE Evolved, I look at the various ways that players have manipulated space to their advantage.
Wizardry Online hit by duping and hacking, bans issued
Some things never presage good news. Case in point: Wizardry Online has been hit with what appears to be a round of hacking and item duping, leading to hyperinflation and a great deal of player outrage on the forums. Exact figures about how much gold was dumped into the economy are hard to come by, but most players seem to agree that it's a matter of several million gold sometimes foisted on unwitting victims. After claiming that the matter was being investigated, Sony Online Entertainment representatives locked some of the threads related to the topic while simply stating that suspensions had been issued and further discussion did not help the community. No statements have yet been issued regarding permanent bans or any potential rollbacks to the environment. What long-term effects this will have on the game's viability remain unclear, although several players are protesting SOE's apparent lack of action quite vigorously.
BioWare responds to SWTOR Legacy system exploits and bans
BioWare has followed up on the recent Legacy system/crystal banning brouhaha that resulted in the temporary banning of some players from Star Wars: The Old Republic. Community manager Eric Musco says that less than 150 people were incorrectly flagged, and if you're one of those folks you should have already received a message from customer service. "If you have not had your suspension reversed and you feel this was in error, please contact accountdisputes@swtor.com and they will be able to look into the issue further," Musco writes. [Thanks Olorunsegun Adewumi!]
Neverwinter Days: The great economic collapse of 2013
So funny story: In planning out in advance what I wanted to talk about in this biweekly Neverwinter column, I had selected something that recently caught my eye about the game and made me happy. That something was the Neverwinter Gateway, a web portal that allows out-of-game players the ability to fiddle with their character sheets, auctions, professions, guilds, and mail. I thought -- and I still do -- that this was a nifty service that deserved a day in the sun. As I was getting set to write that column, Neverwinter's economy exploded and then imploded over the course of a weekend, thanks to a nasty exploit that involved, yup, the Gateway. Suddenly my topic had to shift from "isn't this a neat tool?" to "check out what the tools are doing with this tool." Seeing the economy effectively destroyed in a matter of hours and how Cryptic Studios dealt with this PR nightmare might be old news at this point, but it's definitely worthy of reflection, analysis, and speculation as to how trust can be rebuilt in this fledgling title. Let's get cracking -- we have a lot of ground to cover!
BioWare 'actively investigating' recent SWTOR bannings
If you follow Star Wars: The Old Republic at all (and judging by the response to our tip line, you do!), you've heard the hullabaloo involving crystals and account bans going on right now. It appears some players have found they can bypass the fee necessary to unlock crystals account-wide in the Collection UI by spawning multiple crystals and using the Legacy system to trade those crystals to alts. As a result, a number of accounts have received temporary bans for exploiting. However, a number of players also claim they were caught in the cross-fire just for having a large number of legitimate crystals in their inventory, not realizing that was considered an exploit. BioWare has issued a statement that it is aware of the situation and is actively investigating and that more information will be posted when it is available. In regard to the deleted and locked threads involving the issue, BioWare also reminded players that posts discussing exploits or action taken against accounts is not permitted on the forums. [Thanks to all who sent in tips!]
The Daily Grind: When are rollbacks and wipes absolutely necessary?
In the last few weeks, two big games we cover on Massively have been slammed with exploits that have injured their respective economies: Diablo III and Neverwinter. In Diablo III's case, a gold duping bug apparently pumped insane amounts of cash into the economy. Neverwinter's exploits run the gamut from Foundry abuses to negative auction hall bids that don't consume gold to classes that can one-shot bosses making farming trivial. According to these claims, NW exploiters are making off with thousands of real-life dollars when cashing out their ill-gotten funds. In both cases, players called for characters wipes and rollbacks, believing each exploit severe enough to merit a clean slate. But in Diablo III's case, while the studio dealt harshly with the exploiters, the developers disagreed with the need for wipes and do-overs, presumably having concluded that such drastic measures would impact the legit playerbase far more than would a dented economy. Neverwinter, on the other hand, chose to roll back the servers, causing widespread uproar. That brings us to today's question: Which studio was right? How bad does an exploit have to be before character wipes and server rollbacks are absolutely necessary? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Neverwinter returns with seven-hour rollback after exploit
Over the weekend, a massive exploit plagued Perfect World Entertainment's Neverwinter beta as players discovered a way to make billions off of the auction house and Astral Diamond Exchange. After initially closing the economy to explore the company's options, PWE decided to do a seven-hour rollback of the servers that affects the progress made between 8:20 a.m. EDT (5:20 a.m. PDT) and 3:20 p.m. EDT (12:20 p.m. PDT) yesterday for all players. "Rest assured, the issue has been corrected and we have taken appropriate action against all players who took advantage of the bug, including but not limited to enforcing permanent bans," the announcement reads. [Thanks to everyone who sent this one in!]
Exploits plague Neverwinter economy, PWE responds [Updated]
Multiple Massively sources and forum users are reporting that a serious auction hall exploit involving negative bids has turned the fledgling economy of Neverwinter on its head. Perfect World/Cryptic appear to be locking down forum threads on the topic and have posted the following in response to the exploits: We currently are in the process of taking action against a subset of accounts that were confirmed to have utilized exploits that affected the game balance or economy. These accounts may be banned, temporarily or permanently, depending on the severity of exploit utilization. Anyone who is affected by this will receive notification via email. [...] Thank you for your patience and support while we continue to do everything in our power to ensure that Neverwinter remains a fair and balanced game experience. The post also encourages anyone banned unfairly to contact customer support for resolution. A followup post by a Cryptic moderator from last night tells players that "there are no plans for another wipe at this time." And a message on the Neverwinter's German-language Facebook page suggests that the Neverwinter Gateway has been taken offline while the issue is investigated. We'll keep you posted as the story develops. [Thanks to Dan, J, Ehra, David, Dixa, Mike, xpac, Jan, and Zaph for the tips!] [Update: Cryptic has posted a new response to the latest exploit: "The Astral Diamond Exchange and the Auction House have been temporarily taken offline to resolve a high priority bug. At this time we are still investigating the details regarding the issue and will post more information as the situation progresses. As the issue involves in-game currency, we understand that there may be questions regarding the follow up actions needed to ensure that the economy remains fair and balanced. At this time we are still in the process of collecting the data, but plan to share details regarding follow up actions once the investigation concludes. Thank you for your patience and understanding while we continually smooth out issues during open beta."]
Diablo III auction house down for 'at least another 24 hours'
Diablo III's auction house continues to be the stuff of legends. You may remember that a couple of days ago, the Diablo III auction house went down for a time due to a gold duplication bug that was being rampantly exploited by players. Thankfully, a patch was deployed in a nice, timely manner, and everything ended up all right. Or did it? Rather than performing a server rollback, which would set all Diablo III players back, Blizzard has decided to perform a complete audit of the transactions made on the auction house in order to find players guilty of utilizing the gold duplication exploit. Unfortunately, Blizz was a bit conservative in its estimate of how long the auction house would be down. While there's currently no new ETA for the auction house's return, a post by Blizzard CM Lylirra states that the studio anticipates the AH being down for "at least another 24 hours" while the audits are in progress.
Trion responds to Defiance cheating reports
Trion has responded to reports of cheating in its new Defiance MMO shooter. Community manager Mathew "Sledgehammer70" Everett says that the firm's "anti-cheat measures are both client-side and server-side" and that Trion is "beefing up on all aspects around this." He goes on to explain how the community cheat-reporting has been helpful to the developers, and that "in most cases these players are truly cheating." You can contact Trion's customer support if you want to report suspicious in-game activity, and be sure to check Sledgehammer's full post on Reddit. [Thanks Robert!]
The War Z devs to players: 'What should we do with cheaters?'
The War Z devs are considering an interesting take on punishing exploiters. They've been tossing around the idea of allowing people who've been banned for in-game cheating to play on special "jail servers." These servers would be isolated from the game's general servers and would be populated entirely by cheaters. On these servers, cheats would not be interfered with -- that is, exploiters could keep on using their cheats. This has the potential to help the dev team; being able to observe the cheats folks use and run "anticheat experiments" without worrying about banning innocent players would probably give the team a lot of valuable information. On the other hand, though, those cheaters are totally jerks and why should they keep getting to play, right? So the dev team is putting the issue in the hands of the players by posting a survey to see whether the idea is even worth pursuing. You can read the full rationale on the official forums. [Thanks to Paul for the tip!]
The Soapbox: No sympathy for cheating
Some years ago, a good friend of mine was chatting with me after he had received a three-day suspension from Final Fantasy XI. "I don't see why they suspended me," he said, with what I assume was an exaggerated shrug and a hang-dog expression. "I mean, I was using FleeTool, but I was just hacking my movement to be faster in cities. It's not like I was really cheating." "So you were using a known cheating tool." "Yeah, but just in the cities." What followed were several sentences from my end filled with so much profanity that attempting to type them out here would make it look as if my vocabulary consisted almost solely of the word "redacted." He had been expecting some sympathy from me, some compassion for his plight. As it turned out, I didn't have any. If you get nailed for cheating, you deserve exactly what you get.
The Daily Grind: Is powergaming via PGC tools acceptable?
Any game that implements a player-generated content system runs the risk of creating a system that's more fun -- or more lucrative -- than the original game itself. Players of the now-sunsetted City of Heroes, for example, were forever finding ways to turn experience and currency gain within the player-content tool known as the Mission Architect to their advantage. Imagine designing a mission with mobs that deal nothing but fire damage, then bringing your fire Tanker with her anti-fire shields to blaze through a group's worth of mobs while soaking up the levels and loot. Overpowered? Most definitely. Fun? Frequently, especially when you just wanted to level up your 50th alt to get to the good powers. Exploitable? Some people did consider such activities to be expoits, and to pacify them, the developers brought so many nerfhammers down on the system that by the end, it was seldom used except by the most diehard storygoers. This same battle is now being waged on the forums of Neverwinter, which game will also implement a player-generated content system that allows participants to design and play each other's missions. Cryptic plans to curtail potential powergaming by limiting rewards earned through the tool, but there's always a danger of limiting rewards so much they're not worth the bother. Today, let's discuss what you think about the potential dangers of PGC. Are powergaming and farming acceptable uses of PGC tools like the Foundry? Do you prefer studios crack down hard on people who aren't doing it the "right" way? Or do you have a different solution? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Flameseeker Chronicles: Glitching in Guild Wars 2
Last week was crazily newsy in the world of Guild Wars 2. One might even call it newsilicious. Between a look at the next handful of months, an announcement about guesting and paid world transfers, and a developer livestream about rewards, WvW, and other stuff, last week was just ridiculously full of information. We'll be seeing the first bits of all that prophecy come into being on the 28th, when January's patch officially hits, bringing with it, among other things, guesting. The guesting announcement was fairly ill-received, due almost entirely to the news that it wouldn't work between North American and European servers. Up 'til now, you could always talk to folks from the other data center, but you couldn't actually play with them without transferring. Now you still can't play with them without transferring (and you can still talk to them), and people were really hoping we'd be able to do the whole guesting across regions thing. I'm hopeful that it will come in at some point, but I still can't see guesting as a net loss in any way. There's a lot of digesting to do with all that news, though, so let's start things off by not talking about any of it.
EVE's February 12th patch adding dueling mechanic
Consensual dueling may not be the kind of battle that springs to mind when discussing EVE Online's harden-the-funk-up PvP ethos, but CCP is nonetheless adding the feature as part of its Retribution 1.1 patch. The company calls it a "much requested" feature and says that while it's possible to duel now with a "slightly awkward method of can-flipping," the new mechanic will streamline the process. The update is scheduled for February 12th, and you can read the fine print at the official EVE Online website. In other New Eden news, CCP has officially stated that "loitering in completed incursion sites with the intent of preventing further continuation of the incursion is now considered an exploit."
