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To settle a Federal Communications Commission investigation into 911 outages, T-Mobile will pay $17.5 million. The FCC investigation revealed that two separate outages occurred on the carrier's network last year, lasting around three hours total. While the incidents were separate but related, they...

July 17th 2015 at 3:59pm 0 Comments
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As part of its job as the communications industry regulator, Ofcom routinely checks to see if UK mobile carriers are doing a good job of looking after their customers. This includes how they log complaints and what they do once they've received them. After almost three years of investigation, the...

July 3rd 2015 at 4:05am 0 Comments
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The Consumer Financial Protection Bureau alleges that PayPal engaged in unfair, abusive and deceptive practices in the marketing and management of its PayPal Credit service, formerly known as Bill Me Later. To rectify the (many) outlined abuses, the CFPB filed a complaint and proposed consent orde...

May 19th 2015 at 2:56pm 0 Comments
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The FCC usually frets over issues like fair network access and next-generation technology, but it's now concerned about your privacy, too. The agency has just issued its first fines over data security, slapping phone carriers TerraCom and YourTel with a total of $10 million in penalties for storin...

October 27th 2014 at 5:10am 0 Comments
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Sprint's bank account is going to be a bit lighter thanks to the FCC's recent announcement that the telco has failed to comply with customer "do-not-call" requests. The Now Network has to pay a $7.5 million fine (the largest ever) for violating your pleas for its unwanted phone-and-text telemarket...

May 20th 2014 at 4:50am 0 Comments
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A Brussels court has declared Uber to be illegal in Belgium, saying the company will be fined €10,000 for every ride. The UberPOP ride-sharing service has been on shaky ground there since its February launch, with the government even seizing vehicles. As in France, taxi drivers are taking umb...

April 15th 2014 at 5:49am 0 Comments
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South Korea's communications regulator has fined Google $196,000 (or the more impressive-sounding 210 million won) for sucking up personal data during a Street View mapping project back in 2010. These "payload data" fragments apparently included details on unprotected WiFi networks -- the same stu...

January 30th 2014 at 3:20am 0 Comments
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Google's run in with France's privacy regulator has come to a rather undignified end. After months of deliberation, the National Commission on Computing and Freedom (CNIL) today hit the search giant with a €150,000 ($204,000) fine for breaking the law with its unified privacy policy. Accordin...

January 8th 2014 at 1:50pm 0 Comments