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Officers' Quarters: A sleepy guild leader
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Scheduling raids at a time that's convenient for everyone on your team is one of the toughest parts of raiding. No matter whether you're flexing or taking down Heroic Garrosh, it's an obstacle that every raiding guild has to overcome. But what can you do as the guild leader when you can no longer attend your own guild's raids? Hello Scott, I don't know if you've heard THIS one yet! Short and sweet. Normally, when players and raid times don't fit, the players just go find another guild with raid times that do fit. No hard feelings and I wish them luck. But, what is a Guild Leader of a dedicated raiding guild to do when the raid times no longer fit my schedule?
Officers' Quarters: Divided loyalties
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. When guilds shatter, everyone involved has tough decisions to make. This week, a raider is forced to choose between the raid team he loves and the friend who invited him to the guild. Just a few months ago, I decided to transfer my secondary character to alliance on my server, because the only friend I have left who plays had an active guild. I was hesitant to play alliance, but it has been working out fairly well so far. I originally wanted to join her raid team, but they couldn't fit me in. But I was approached by the leader of team two to join their team. I gladly accepted, and we dove headfirst into ToT. Well, last Friday, after we cleared four bosses in SoO, I had to run to bed. After I left, they made the choice to leave the guild. Every single one of them. Now, I don't know the details, save for there had been plenty of behind the scenes drama.
Officers' Quarters: No leader = no raid?
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. When your raid leader is absent, does your guild cancel the entire raid? This week, an officer is in a guild that does just that. Hi Scott, I've read a lot of your columns and I'm curious if you could offer some advise on how to suggest changes to a GM. Ok, I'm an officer in a guild that is focused on "casual progression" (if such a thing exists). We have regular raid times and dates that the whole guild is aware of, and use the calendar to build our raid groups. For some background, our GM is also our primary raid leader. When he is unavailable to raid, due to work or life, we typically don't raid. We have two tiers of guild officers, one to focus on class knowledge and guild activities, and the other who are raid leaders. The raid leader tier is short in number because some guild members don't want to lead raids and others because our GM doesn't feel they would be a good raid leader.
Officers' Quarters: A sudden tyrant
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. People change. Their opinions and tastes evolve. Sometimes a guild that was right for you in the past is no longer what you want. That's all well and good, unless this person is the guild leader, and they are bringing the whole guild along for the ride. Hi Scott, I am writing because I really need your advice. I am at a point in my guild where I may have to leave and I do not want to. I have been in a guild for over a year and am now the co-gl. We recently server transferred from a low pop server to a high pop server. We have always been a casual 10 man/ social guild. We did pretty well during DS, but due to some ppl leaving the guild/ raid team we had to stop at the beginning of MOP. We could not recruit on the old server and transferred... And this is when the trouble started.
Officers' Quarters: When to give up
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Guilds are like a living body. A little blood loss now and then is alright, as long as you can replace it. But if you bleed members for too long, the wounds don't heal, the bleeding never stops, and eventually the body goes on life support. So it is with the unfortunate guild in this week's email: Hi Scott Firstly I'd like to thank you for your advise in Officers Quarters and your book. The Guild Leaders Handbook was invaluable when I was made GM. A bit of background of me and our guild. I joined this guild a few years ago as it suited my play style. We were only Raiding once or twice a week and getting through content nicely for a guild who's aim was just to see content. Over the years I made friendships with people in the guild and it's a great atmosphere to be in. I was made an officer and at this stage we had just enough active members to do 10mans once or twice a week. Some weeks we would have to pug 1 or 2 people. This is when we started to lose people. With a guild that has been around for 5 years this month is was to be expected that people would leave the game for various reasons. So I recruited more members to fill the gaps and a few more left the game. At this stage raids again were pug'd to fill the gaps. Newer members were leaving to other guild's due to not having a full raid team every week and more long term members left the game including the guild leader who passed the leadership to me.
Officers' Quarters: A runaway success
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Many guilds struggle to find recruits. The guild in the email below is not one of them. In fact, if you're looking for someone to blame about your recruiting difficulties, you might want to look at these guys. With seven raid teams and chapters across multiple games, this guild leader's problem isn't too few players, but too many. Dear Scott! I am longtime WoW-player (since patch 2.4) and reader of WoW Insider. This site is my favorite place to read news and articles about a game. Most important is that audience of readers is quite nice and constructive. It is always nice to read. This is one of the reason, why I ask for advice here. Currently I am leader of WoW-wing in middle size MMO-community, there are 250+ members. Half of our members play Guild Wars 2, another half plays WoW. Now we experience some growth problem... Initially it was planned to create PvE-oriented guild with at two raid teams at the best. We were recruiting mostly via our blogs. First raid team managed to clear MSV in three weeks in February and started to progress further. More progress, more people came to us. We were not hardcore or even semi hardcore raiders. We raid two nights a week, six hours in total. It is quite casual from my point of view, but seemed like we attracted an attention. Number of members started to increase pretty fast. Before the end of the April we had four raid teams and plenty of socials, who did want to raid, but anyway had a good time in game.
Officers' Quarters: Loot system for mounts
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. One situation that officers and raid leaders are frequently unprepared for is a rare mount dropping from a boss. Many times, players aren't even aware that specific bosses drop mounts, because they drop so rarely. Without a specific policy in place, you have to make one up on the spot -- which is not a great idea. One guild just ran into this problem, and they want to know the best system for mounts. Hi Scott, Last night the officers of our 25-man raid group encountered a bit of a dilemma. Heroic Ji-Kun dropped the Clutch of Ji-Kun mount and we, the officers, had to decide how to deal with it. We use the EPGP lootmaster system, but didn't have any rules in place for how our raiders should roll on the mount. After a brief discussion we decided that we would just put a free roll for all players of Raider status and it would go to the highest roller. Other officers began to bring up valid points for the future, the next time a rare mount drops. What sort of requirements should we put on who is allowed to roll on mounts the next time one drops from a boss? Most of the other officers are saying "Raider" status, at least 1 month with the guild, and 90% attendance should be required before we roll. I felt the attendance clause was a bit strict, because it's not a combat item and it doesn't enhance the raid's performance in any way. The others feel that we should be rewarding people for having good attendance, which I feel is a valid point.
Officers' Quarters: Revisiting my Mists wish list
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. In January 2012, I wrote up a wish list of improvements to the guild experience that I wanted in Mists of Pandaria. We're at the point now in the expansion's life cycle where all major features have been revealed. The next big additions to WoW will come in patch 6.0. So let's look back at what we got in Mists and what we're still waiting for. Wish 1: Treat legendary items as guild rewards, not player rewards. Status: Granted, in a way In my original list, I wrote about the drama that legendaries created in guilds and wished for a way to reduce that drama. I suggested that a legendary item should be bound to the guild that helped a player to earn it, rather than the player. Instead, Blizzard took legendaries in a direction that no one expected: they created a quest line that anyone could complete. In doing so, they took away the drama factor. They released officers from the burden of deciding who would receive a legendary and who wouldn't. For most guilds, this has been a welcome change.
Officers' Quarters: Last man standing
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Guild leadership is a tenuous social construct. It's all volunteer. It's based purely on someone's commitment to a community of people, most of whom they have never actually "met." It's based on their continued enjoyment of a single game, over months and years. When you look at it that way, it's amazing how stable and long-lasting some guilds can be, thanks to dedicated and enthusiastic leaders. This week's email, unfortunately, is about a guild in a different situation. It's from an officer who, after a series of mishaps and disappearances, is the last leader left. Hi Scott, First off, let me say that I'm a huge fan of your column, it's helped me out a lot in the past. I'm currently one of 3 officers in a midsize guild. My guild has recently been hit by a perfect storm of bad events over the summer. The guild's raid team has seen moderate success since the end of Cataclysm, enough to keep 8 people interested in raiding. However, we haven't been able to fill a raid team since Mists of Pandaria launched. I'm the PvP officer for the guild, but our Guild Master put a horrible new rule in place (disallowing any kind of guild events on Raid Nights) in January that send our entire PvP team off to another guild. Ever since then I haven't been able to recruit and gear enough people to make a full team. All of the issues started at the beginning of June, when our Guild Master started logging on less and less. He'd only log on for raids, but after a few weeks, he stopped logging on at all. In addition to that, one of our 3 officers stopped logging into WoW completely in mid-June. My colleague and I just kept trying to drive up guild activity with events, gearing nights, and raids, just trying to keep the raid team afloat.
Officers' Quarters: When your raiders break up
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook Romantic relationships sure can complicate running a guild. If you lead a raiding guild long enough, someday you're going to have romantic partners who raid together. Sometimes they meet in the game and develop a relationship. Sometimes one convinces the other to raid with them. Either way, when a breakup occurs, it can have a big impact on your raid team. This week, an officer who lost a raider over a breakup is wondering what to do about it. Dear Scott, First off let me say I'm a fan of your column, every time I'm asked for help by an officer or friend I point them to your posts first and my guild even has your blog in our officer handbook. But let me get to the point of this letter, I'm currently an advisor for a small guild of players that moved over from our old guild when they had a fallout with the new guild master (and co-gm). Things have been going well if not great (2 heroic kills ...). However issues relating to guild members dating has often resulted in one of them leaving the guild because the other isn't taking the break up well. Up until the latest one I haven't been around to talk to the member leaving (player A). Sadly I wasn't successful and he still left however I did find that the other guild member (player 1) wasn't taking the break up well and player A just didn't feel conformable in the guild any more. I don't know what to do, I don't want to lose player 1 if I confront her but I don't want lose player A as well. Kre
WowStead Guild Hosting services to close down
Guild Hosting service WowStead is closing its doors, in order to change members over to a system that provides a better service. WowStead sent out an email to users this morning informing them of such, and giving them time to transfer over to the GuildLaunch service. Without having access to any more information it is difficult indeed to postulate about the reasons behind the shift, but nonetheless, if your guild is hosted with WowStead, you will need to think about a new solution. The GuildLaunch transfer site asserts that it will make the move as easy as possible, and honor any payments made, but there are always other options, and maybe this is the time to consider them. There are a huge number of services out there, as a cursory google search will reveal, so choose wisely, or take the transfer option, but whatever you decide, enjoy your new home! If you're in need of guild advice, do check out Officers' Quarters, and you'll find the full letter from WowStead after the break.
Officers' Quarters: Inner circle
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Does your guild have multiple tiers of leadership ranks? Such a hierarchy can help you to organize roles, but it can also cause resentment and infighting. This week, we hear from one officer who's fed up with it. Hi Scott, I am an officer in a medium size level 25 social guild. The guild has been around since WOTLK, has been through the normal ups and downs, but now seems to be in a good stable place with active, happy guildies. The leadership structure is set up with a GM, 3 Council members (GM is one of them), and 5 officers. This is for a guild with about 500 members. For about the past 6 months, the officers have been systematically stripped of more and more of their duties, to the point where all decisions now lie only with Council. Officers have no input into admitting new guild members, except to be able to invite alts of current members. Officers also have no input into decisions on various guild perks we offer, such as Riding Scholarships, assistance with profession leveling, selection of class leaders, membership guidelines, etc. Officer meetings have pretty much become sessions in which Council members take turns berating the officers for not contributing enough to the guild bank, or for failing to motivate other guildies to participate in guild activities.
Officers' Quarters: Creating a raid team in a PvP guild
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. The last two weeks we've talking about second raid teams and what to do when that second team blows up. This week, it's time to get back to basics. One officer wants to know how to create a brand new raid team in a PvP guild. Dear Scott, Could use some help with building a new raid group. Let me start off with some history. For the last year I have been in a pretty much PVP only guild. Being an avid raider, my taste buds were tingling for some boss kills. I have been in the guild for about a year and I am a core officer. So my dilemma... I am trying to start recruiting from within the guild so far I have about 7 people who are interested. But I know I am going to need to reach outside the guild for people who want to raid. I have never personally recruited for raiding only led raids.
Officers' Quarters: Leftovers
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Last week we heard from a raid leader who was weighing the creation of a second raid team. Ultimately, it seemed like a bad idea. This week, we hear from an officer who has already tried -- and failed -- to create a second team. Now he has extra raiders that he's not sure how to handle. Dear Scott, I would like your opinion on a subject- the veritable, hated bench. See, I tried recruiting for a second group in an attempt to make sure that players beyond our core ten were in the guild and seeing raids, but that hasn't worked out for us at all. It's really been a headache to manage and hard to fill (since everybody who responds to my ads is always interested in our weekday heroic runs. However, now that we've scrapped the idea of having a second group, I could use some advice on how to successfully maintain a 13 or so person roster for a 10 player raid.
Officers' Quarters: Expansion team
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Here at the OQ we've heard from a lot of guilds who are being massacred by normal mode Throne of Thunder. This week it's refreshing to hear from a guild that has found unexpected success in Tier 15. They're now weighing a second raid team, but the raid leader has doubts about this expansion. Hello Scott, I'm the raid leader of a casual, family centered guild. We have always been on the lower end of the raiding curve, clearing raids only after they have become old content. However most recently we have been progressing remarkably well during Mists. For the first time our guild has attempted the raid while still current. While only going 3/12 in Throne of Thunder is nothing to the guilds who are now farming heroic Ra-Den, it has greatly lifted the spirits of our guild and it's members; so much so that there is now talk of forming a second raid team.
Officers' Quarters: State secrets
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Privacy and information security has never been a more relevant topic than right now. With the revelation that the U.S. and British governments have been engaged in unprecedented worldwide surveillance of our Internet communications and phone calls, the threat to our privacy is very real. As an officer, you are on both sides of such situations. It's up to you what information to collect about your members and about other guilds. It's also up to you what to keep to yourself, what to share with your guildmates, and what to share with the world. Let's look at some of the privacy issues that officers must face.
Officers' Quarters: One realm's solution to low population
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Low population realms have been a problem in WoW as far back as 2007 and they continue to be. Blizzard has opted not to merge realms like other aging MMO's have done. For a long time, players asked for these mergers. They've watched their already low-pop realms bleed more players because of the population problem, making the issue worse and worse. Recently, Blizzard unveiled their solution this ongoing issue: virtual realms. Potentially slated to arrive in patch 5.4, virtual realms could be the answer that we've been waiting for. In the meantime, however, one low-pop realm has taken matters into their own hands by organizing their guilds and creating a better experience. They call it the Kargath Guild Council on Kargath-US. I had the pleasure of interviewing two of the minds behind the KGC -- Battlevixen, officer of Bloodsworn, and Merciful, guild leader of The Iron Fist -- about why they founded the council and the challenges they've faced along the way. What was your realm like prior to the formation of the KGC? Battlevixen: Prior to KGC, Kargath suffered from attendance issues that did not allow a lot of guilds and groups to raid. We had a lot of smaller guilds/groups that could not fill a 10man roster. Very few players were able to even pug because of this. There was also almost no communication between all the various guilds. Each guild kept to themselves for the most part. Merciful: In addition to people who just stopped playing WoW, we were losing good players to other realms. The notion is that Kargath is a dying realm, and once that takes root in people's minds, they self-select themselves off the realm.
The Guild Counsel: So you want to be an officer
If there's one key to a successful guild, it's a solid structure of leadership. And while the leader is the cornerstone of the guild, he can't run things without a good supporting team of officers. The rank of officer is a coveted role to some and a position dreaded by others. It's an opportunity to make a real difference in the guild, but it comes with pressure and responsibility as well. If you feel you're ready to jump into that role, what's the best way to earn the title? Let's look at a few ways in this week's Guild Counsel.
Officers' Quarters: 7 ways to stop the bleeding
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. The good news for raid leaders these days is that so much help is coming from patch 5.4, if what's on the PTR is any indication. Flexible raiding could be a lifesaver for guilds who stalled out in today's challenging normal modes. Virtual realms could inject new blood into every realm. The Throne of Thunder raid should see an across-the-board nerf from the patch, too. With all of these changes on the horizon, what raid leaders need to focus on right now is holding on and keeping their teams intact. The bad news is that no one knows when the patch will drop. We are likely at least six weeks away from 5.4, and probably longer than that since Blizzard has new systems to test and a new raid to tune. This week's email comes from a raid leader who isn't sure he can make it: Hello Scott, I am the current Raid Leader of a 10 man raid guild that considers ourselves to be progression-focused, semi-hardcore, or whatever you want to call it. We raid 3 nights a week for 3 hours a night, keep logs of all our runs, and really push to be successful. In the past, this worked out fairly well for us, as our guild maintained a top-10 place on our server according to wowprogress.com all through tiers 12, 13, and 14. However, since the release of MoP the members that made up the original progression team have been slowly bleeding away for one reason or another. At first, these losses could be absorbed by the extra standbys on our roster as well as a few people that swapped from our more casual 2-night-per-week team. Eventually we had to start recruiting out of guild in order to fill our raids each week. Generally speaking, for each player we lost the replacement we found was of a lesser caliber, whether it be in skill, gear level, or dedication. With the release of ToT and the difficulty of certain bosses (Horridon for example), our progression has begun to seriously stumble.
Officers' Quarters: Flexible raiding and you
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Just when I think I have Blizzard figured out, they throw us a curveball. Only a month ago, I made the case on the Starting Zone podcast that raiding had evolved into three difficulty levels, and those levels could be compared to the easy, normal, and hard modes that most single-player games offer. I wrote in a column that normal mode raiding should now be labeled "guild raiding," because it took a certain level of coordination to succeed at that level. Normal raiding is no longer PUG friendly. I said on the podcast that Blizzard is still figuring out just where the difficulty of normal modes should lie on the curve. It seemed that once their encounter designers figured out the appropriate tuning for the three modes, that is what raiding would look like for all foreseeable upcoming tiers and expansions. As it turned out, Blizzard had a new raiding system hidden up their sleeve the entire time -- a system that few could have predicted. Let's look at the potential impact of this new way to raid and how your guild might need to adjust.
