hearing impaired
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Alexa now speaks as slowly (or quickly) as you need
As of today, users in the US can ask their Alexa devices to speak slower or faster. The change is meant to make Alexa more accessible. Asking the voice assistant to speak slower could help people with hearing impairment better understand their device. And people who are blind or have visual impairments reportedly asked Amazon to speed up Alexa's responses.
Uber's driver app now serves the hearing impaired
More often than not, most features released by Uber are designed for its customers, not drivers. Today, though, the ridesharing firm is making some changes to help a specific group of people behind the wheel: those who are deaf or hard-of-hearing. These updates, planned in tandem with the National Association of the Deaf, lets drivers access an Uber Partner app that offers tools created particularly for the hearing impaired. For example, contractors are now able to modify their app to have the flashlight turn on when a trip's being requested, along with the existing audio notification. They can also set it so that riders receive a message directly on the Uber app, prompting them to enter a destination or to provide special instructions for a pick-up.
Daily App: Subtitles Viewer for iOS
I'm always really pleased to see an app that serves the handicapped, and Subtitles Viewer makes a strong contribution to this category of iOS owner. It's also useful for people struggling with a new language and want to view movies and TV in their native language. This free universal app lets you search a database for TV shows and movies and get subtitles in your language or English for the hearing impaired in the U.S. Here's how it works: You enter the name of a film or TV show, and set a language. Languages include English, Spanish, Arabic, Bengali, Chinese, Danish, French, German, Greek, Javanese, Hebrew, Italian, Malay, Polish, Portuguese, Russian, Swedish, Thai, Turkish and Vietnamese. When you title is loaded, you wait until the first dialog of the movie, then tap on the screen. Subtitles will appear and closely follow the spoken dialogue. I tried a couple of films, including Gravity and Jurassic Park. Both had files in several languages. When I ran the subtitles against the film, the text appeared in the right place in terms of timing. Subtitles Viewer is a handy app that will make many with hearing or language issues very happy. There is no guarantee that every movie you search for will be there or will be available in the language you may need, but it is going to be very helpful for many people. Of course, most movies and TV shows on DVD or Blu-ray have embedded subtitles, but not always in the language you may need, which is an another advantage of using a dedicated subtitling app. My only caveat with Subtitles Viewer is whether theaters will object to a screen running during a film, given the general rules about texting and cellphones in theaters. Subtitles Viewer requires iOS 7 or later and it is optimized for the iPhone 5. There's a similar app for U.S. $0.99 that appears to have the same features called Subtitles.
MotionSavvy uses gesture recognition to give sign language a voice
If you're fluent in American Sign Language, congratulations: you know one more language than most of the people reading this post. The rest of us? A solution to our communicative failures is on the way. A company called MotionSavvy is building a Leap Motion-equipped tablet case that can actively interpret ASL and 'speak' the translation out loud. It's an ambitious project, but it works: at a recent Leap AXLR8R event we saw company founder Ryan Hait-Campbell sign over a MotionSavvy equipped slate. "Hello, my name is Ryan," he said. "What's your name?" It was an impressive demo, but Hait-Campbell admitted it was limited -- the setup can only recognize about 100 words at present, and since signs can vary slightly from person to person, those words don't consistently register for every user. Still, the company's prototype shows enormous potential. If the firm can outfit it with a larger word database and the ability to decipher personalized signing, MotionSavvy could become an incredible communication tool for the hearing-impaired.
Netflix to bring closed captioning to all video content by 2014
The road to become the best it can be will surely be a long one, but Netflix is certainly doing all it can to be covered on all grounds. Most recently, the streaming giant announced that it has reached a settlement with the National Association for the Deaf which ensures that the company will offer captioning services on its entire video library by 2014. Currently Netflix has caption options on nearly 85 percent of its hefty entertainment repertoire, with the outfit expected to make it 90 percent by next year and, shortly thereafter, have its full set CC-ready. Needless to say, this is a win-win for all parties involved.
Regal Entertainment Group teams up with Sony to bring subtitle glasses to US theaters
We've been hearing about glasses that only display subtitles to those who need them for years (most recently with a trial run in the UK), but it looks like they're now finally about to enter the US market in a fairly big way. Regal Entertainment Group announced today that it's partnered with Sony Entertainment to bring the company's Access Glasses to "practically all" of its digital theaters in the US (that includes the vast majority of its 500+ theaters and more than 4,700 screens in all). Those glasses work with both 2D and 3D movies (the latter courtesy of a clip-on filter), and can provide closed-captioned text in up to six different languages for the hearing impaired, as well as descriptive audio for the visually impaired when they're paired with headphones. According to Regal, the glasses are already rolling out to some theaters this month, and it says they should be everywhere by the first quarter of 2013.
Nintendo, NTT DoCoMo testing DS-powered speech translator
Nintendo and NTT DoCoMo are reportedly teaming up in order to create a voice-to-text system that'll help hearing-impaired children study. Using a modified DSi, speech is converted into text which is then archived in the cloud -- accessible afterward as a learning aid. That way, a teacher can have their words instantly typed up for reading by the students, who can also play interactive games to help them get along. Trials of the system are being held in Tottori and Okinawa Prefectures, with the overall aim of letting them use it as a universal translator outside the classroom. We're worried we'd be too tempted to swap out Tactical Assault during maths class.
NHK's automated, animated sign language translator adds gestures to subtitles (video)
We've seen quite a few devices designed to help hearing impaired users communicate via phone or computer, but Japan's NHK Science & Technology Research Laboratories has just announced a new animated translation system to help get important news to deaf viewers . While televised subtitles may work for those who understand the language, people who were born deaf and learned sign language from an early age can have significantly more difficulty. NHK's system, unveiled at Technology Open House 2011, bypasses this problem by automatically comparing Japanese text to sign language, converting equivalent words into animated onscreen gestures, and replacing differing words with appropriate synonyms. There are, however, a few kinks to work out. While comprehensible, the translations aren't exactly fluent and researchers have been forced to manually adjust some awkward transitions between words. The ultimate goal is to create a system that could be used during emergencies or natural disasters, allowing deaf citizens to receive urgent broadcasts as instantly as their hearing compatriots. You can see it in action, after the break.
YouTube brings human-enabled closed captioning to live video for Google I/O
If you were glued to your computer during the live broadcast of the Google I/O keynote yesterday morning, you might have noticed a new feature accompanying an otherwise recognizable YouTube video. The online video provider used this morning's conference kickoff as the springboard for its live captioning feature, which brings human input to the transcription process. According to Google's Naomi Black, a team of stenographers banged out translations during this morning's keynote. The resulting captions were then displayed on the conference floor and delivered by an "open source gadget" to the I/O YouTube channel. This new feature apparently prevents the inaccuracies experienced using Google's automatic captioning function, which, if you'll recall, provided us with at least a couple hearty chuckles when we took it for a spin. The code behind the new live captions will be available to YouTube's partners and competitors on Google Code. You can check out tomorrow's keynote to see how the humans fare.
Siemens pumps streaming audio to hearing aids with miniTek remote
See that tiny black box? It's a streaming audio hub, designed specifically for the hard of hearing who have Siemens earphones buried in their lobes. Connect special Tek transmitters to traditional TVs and stereos, or hook it up directly to a phone, audio player or PC over Bluetooth or 3.5mm jack, and the matchbox-sized, two-ounce remote will wirelessly stream stereo audio from two devices for up to five hours a time. (It's also apparently got an integrated coil for induction loop audio.) Just don't expect it to come cheap -- it's a medical product, you know. [Thanks, Klaus]
Pioneer's Navi Robo waves you in the right direction (video)
Before you dismiss this as just another crazy idea out of Japan, hear us out. The newly developed, crab-simulating Navi Robo is designed to give drivers visual navigating assistance as a supplement to their GPS device. Its primary benefit, aside from helping the hearing impaired, will be in conveying instructions without requiring the driver to focus on it, as its eyes light up for attention and its "claws" vibrate urgently when an upcoming turn is imminent. Frankly, it looks both cute and functional, and we think kudos are in order for both Pioneer and iXs Research for coming up with the idea. They'll be taking their usual good time (read: a couple of years) to refine and develop the idea, but we've got video of the robot doing its thing right now -- you know where to find it.
AT&T unleashes Real Time IM Relay for the hearing impaired
As our hearing impaired readers are no doubt aware, AT&T has been offering its Instant Messaging Relay service since early this year, allowing folks to use AIM to communicate through an operator over the telephone in a manner similar to TDD devices. Now the company has announced an upgrade to the service that will allow real-time communication between callers. Instead of waiting for the relay operator to input long strings of text, users receive the messages word by word as they're typed. "To hearing users, this may sound like a trivial enhancement," said Claude Stout, Executive Director of TDI. "But for many callers with hearing or speech disabilities, this creates a wireless and online communications experience that is much closer to what hearing people encounter when talking with others on the phone." Except, you know, with more emoticons and LOLs. Show full PR text AT&T Premieres Real Time IM Relay for Customers With Hearing and Speech Loss As Part of its Commitment to Serving Customers with Disabilities, AT&T Is First Provider to Enhance IM Relay Services DALLAS, Sept. 28 /PRNewswire-FirstCall/ -- For people with hearing and speech loss, communicating with callers who can speak and hear just went real time, thanks to AT&T* and AOL's AIM® instant messaging service. Customers using AT&T IM Relay services now have a new, faster feature at their fingertips: AT&T Real Time IM. AT&T is the first and only provider to offer the new real time feature -- offering more than 31 million people with hearing and speech loss, nationwide, a more immediate way to communicate with standard telephone users. Users log in to a specialized AIM interface that works with an Internet connection on a PC and on many wireless devices. A specially-trained relay operator reads IMs to hearing callers and types IMs which are displayed -- in real time -- to the end user. The new service is offered at no additional charge to customers who register with AT&T Relay Services. With the new real time IM feature, instead of waiting for the relay operator to type a full phrase or sentence, IM users can see the text messages they are receiving, word-by-word as they are typed -- making conversations feel more like calls experienced by hearing customers. "To hearing users, this may sound like a trivial enhancement," said Claude Stout, Executive Director, TDI. "But for many callers with hearing or speech disabilities, this creates a wireless and online communications experience that is much closer to what hearing people encounter when talking with others on the phone. TDI applauds such collaboration between industry players that results in greater functional equivalency for deaf and hard of hearing consumers." TDI recently honored AT&T with the 2009 James C. Marsters Promotion Award for providing innovative products and services that address the needs of people who are deaf or hard of hearing. To access the service, using an Internet connection and an AIM account, AT&T IM Relay users can IM the phone number they're calling to the screen name "attrelay." AT&T IM Relay customers are assigned a typical 10-digit phone number, like any other wireless or landline customer, that others can use to contact them. "It's great to see AT&T leading the way as the first IM Relay provider to offer real time services," said Senior Vice President, Global Messaging, David Liu, AOL. "This generates added value for customers who rely on the service to keep them connected with friends, family, and business contacts. And, it means that conversations flow more naturally, and move more quickly for the parties on both sides of the conversation." Calling Services for People with Hearing and Speech Loss Launched in early 2009, AT&T IM Relay is one of three calling services offered to customers who are deaf, hard of hearing or have a speech disability. AT&T Video Relay Service (VRS), offered since 2003, uses a high speed Internet connection and a web camera or video phone to connect users via a Video Interpreter. This allows users to experience facial expressions and gestures on both ends of the conversation and provides a natural fit for the use of sign language. AT&T TTY Relay Service, offered since 1987, uses a special device that connects to a standard phone line and includes a keyboard and screen to display messages. It relies on a Communication Assistant to connect calls to standard voice users. "At AT&T, we know that people with disabilities rely on our services to empower them and help them live independently," said Susan A. Johnson, senior vice president, customer information services, AT&T. "Going back as far as Alexander Graham Bell, we have focused on this, and we continue to innovate these specialized services as part of that vast legacy. We care about providing a valuable customer experience, and we hope that the customers using this new service -- and the many others we offer -- know that it's a big part of who we are and what we do as a communications provider." AT&T's Continued Commitment: Accessible Service to All The new real time feature is one of a number of AT&T initiatives that address making services available to people with disabilities and senior citizens, for example: AT&T offers wireless solutions for customers with vision disabilities, such as Mobile Speak and Mobile Magnifier, Braille and large print billing, and free voice dial using 8*. AT&T offers data-only plans for customers who don't need voice services. For qualifying customers calling via landlines, AT&T offers free local directory assistance (dialing 411)*. AT&T operates dedicated customer care centers to assist people with disabilities such as the National Center for Customers with Disabilities for AT&T Mobility and the AT&T Sales and Service Centers for Disability and Aging for AT&T's landline customers. These centers can arrange for an alternate billing format such as Braille or large print and can advise customers with hearing, vision, mobility and/or speech disabilities about equipment, accessories, features and calling plans. AT&T has launched a comprehensive training program to help employees interact more effectively with customers in these communities. More than 183,000 technicians, retail store and customer care representatives will be trained this year. AT&T has activated the AT&T Advisory Panel on Access and Aging (AAPAA), a panel that works to help AT&T better understand the needs of customers. The panel provides advice and counsel to AT&T's subsidiaries, affiliates, leadership, and external industry leaders and advocacy groups regarding the products AT&T offers. For more information on AT&T Real Time IM Relay, go to www.att.com/relay, or visit http://relayservices.att.com for information on any of AT&T's calling services for customers with disabilities. For more information on AT&T's commitment to people with disabilities and seniors at our Disability Resources website.
Sprint WebCapTel On the Go brings call transcription to the mobile
Sprint has just made its WebCapTel service even better. In an effort to provide greater accessibility to Americans with hearing loss, the carrier has introduced the aforementioned service to allow "hard of hearing customers to read word-for-word captions on Windows Mobile 6 web browsers," and for what it's worth, it's also compatible with Safari 2.0. The free web-based system enables hearing impaired individuals to make a call using two phones -- one of which is used for reading captions while the other is used for listening and speaking. The process seems simple enough; before making a call, the user would log onto www.sprintcaptel.com on one device in order to receive the transcription of the discussion on the other. It's available now for calls made within the US (and its Territories).[Via RCRWireless]
AT&T offers iPhone plan for the hearing-impaired
It's not surprising that the hearing impaired also want to share in the iPhone experience, but until recently they had to sign up for the same voice plans as everyone else. Now, however, AT&T is introducing the $40/month Text Accessibility Plan which offers: Unlimited SMS messages Unlimited data usage (email and web) $.40 per minute pay-per-use voice Visual VoiceMail To qualify you have to complete "the disability certification forms" found here (download link). New users activate their iPhones in the normal way through iTunes and then have to contact AT&T's National Center for Customers with Disabilities to change over the Text Accessibility Plan. [via iPhone Atlas]
