Engadget

The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

Zach Honig — Wed, 11 Apr 2012 12:00:00 EST

When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.

Continue reading The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi originally appeared on Engadget on Wed, 11 Apr 2012 12:00:00 EST. Please see our terms for use of feeds.

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Americans rule in-flight internet adoption -- for now

Christopher Trout — Wed, 03 Aug 2011 14:17:00 EST

It doesn't get more American than gnawing on a doughnut sandwich while watching Toddlers in Tiaras, right? Well, apparently, the only thing more American is engaging in these two acts while connected to in-flight internet. In a recent BBC article, Gogo's Jon Cobin said at least 1,200 commercial aircraft flying over these here amber waves of grain offer up WiFi, while there are only 100 [commercial] flying machines serving on-board connectivity in the rest of the world. Delta's just announced full, fleet-wide WiFi connections on domestic flights, while most other major US carriers offer internet access on all or some of their planes. As the BBC points out, that could have something to do with the slow roll out of satellite-based systems -- many American airlines depend on Gogo's land-based services. Unfortunately for you die-hard patriots, however, acceptance of satellite broadband seems poised to take flight in the near future. At least we'll always have Eden Wood.

Americans rule in-flight internet adoption -- for now originally appeared on Engadget on Wed, 03 Aug 2011 14:17:00 EST. Please see our terms for use of feeds.

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Gogo launches in-air multimedia platform, details international expansion plans

Darren Murph — Thu, 14 Jul 2011 14:00:00 EST

It's at least six months behind schedule at this point, but we guess late's better than even later. We'd known that ~~Aircell~~ Gogo (yeah, it's officially changed!) was aiming to get into the in-flight entertainment business, and today it's dishing the real dirt. It's hoping to "extend the company beyond internet connectivity," and apparently that means introducing an in-air multimedia platform. Per the company, it'll allow users to tap into "real-time travel information, destination content, news / information and exclusive shopping deals" right within their web browser, and it'll also give airlines the opportunity to offer passengers access to the latest movies and TV shows through Gogo's new streaming video product. We're guessing that last bit is what'll make legacy outfits think twice before shelling out for another round of Panasonic in-seat head units, particularly since there's no air-to-ground connectivity needed.

Even today, average JPEGs are compressed when downloaded and uploaded through Gogo, making it just about impossible for folks who actually work with images to get anything finalized in the sky. Upon hearing of its initial plans, we wondered one thing: if Gogo can't handle uncompressed JPEGs, how the heck is your streaming video going to look with every other middle-seater trying to load the latest episode of Weeds? Thankfully, our fears were pushed aside after hearing that the IFE portion (read: the service that serves up multimedia) will be locally based on the plane, with an undisclosed protocol pushing material from the cockpit to your display. Executives confirmed that the goal is to serve an entire plane, but it sounds as if there will certainly be some limits in place at first -- though, unless the entire plane hops onboard with the new program on Day 1, it probably won't become an issue.

Read on for more...

Continue reading Gogo launches in-air multimedia platform, details international expansion plans

Gogo launches in-air multimedia platform, details international expansion plans originally appeared on Engadget on Thu, 14 Jul 2011 14:00:00 EST. Please see our terms for use of feeds.

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Boingo teams with Gogo for in-flight internet magic, leaves us wanting more

Darren Murph — Mon, 27 Jun 2011 12:28:00 EST

So, here's the good news: Boingo Wireless has teamed up with Aircell, a company that provides WiFi in the skies. Now, the bad news: it barely matters. At first blush, we assumed a Boingo / Gogo tie-up would allow monthly subscribers to the former to get gratis access to the latter; in fact, that's not at all the case. According to the release (shown in full after the break), in-flight access "is a premium service and is not included in monthly plans," and in fact, there's not even a discount given to Boingo subscribers. The point here? To make billing even easier, since you're logging in with your Boingo credentials. Gee, thanks.

Continue reading Boingo teams with Gogo for in-flight internet magic, leaves us wanting more

Boingo teams with Gogo for in-flight internet magic, leaves us wanting more originally appeared on Engadget on Mon, 27 Jun 2011 12:28:00 EST. Please see our terms for use of feeds.

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Lufthansa launches in-flight WiFi on intercontinental flights, ushers in 'the future'

Darren Murph — Sat, 04 Dec 2010 15:59:00 EST

There's just no two ways about it: what Lufthansa has managed to accomplish here is nothing short of incredible. While avid jetsetters have been enjoying in-flight WiFi on (select) domestic routes for a few years now, the in-flight fun has been coming to an abrupt halt when boarding a flight requiring a passport. The dream of long-haul in-flight internet has felt like a distant one, but it seems that the future is indeed happening today. The carrier's FlyNet service has been relaunched this week, and with assistance from Panasonic and the 802.11n gods that be, it's now offering broadband internet access on intercontinental routes. At first, the service will be limited to select North Atlantic routes, but access should be available on "nearly the entire Lufthansa intercontinental network by the end of 2011."

No specific performance figures are being released, but the company does call it "extremely fast" and quick enough to open large attachments "without delay." Better still, the airline will be enabling cellphone data access (GSM and GPRS) in the spring of next year, giving highfalutin' bigwigs the ability to send and receive the most expensive text messages of their life. Deutsche Telekom will be providing the actual internet service, with pricing set as such: €10.95 (or 3,500 miles) for one hour or €19.95 (or 7,000 miles) for a 24-hour pass that also allows patrons to access the web on "on all Lufthansa connecting flights equipped with a hotspot during the period of validity as well as after the flight in Lufthansa lounges." Oh, and did we mention that it's totally free through January 31st, 2011? It is.

Update: We're seeing expected uplink rates of 1Mbps, with download rates reaching 5Mbps. Not bad for being over an ocean.

Gallery: Lufthansa FlyNet in-flight WiFi service

Continue reading Lufthansa launches in-flight WiFi on intercontinental flights, ushers in 'the future'

Lufthansa launches in-flight WiFi on intercontinental flights, ushers in 'the future' originally appeared on Engadget on Sat, 04 Dec 2010 15:59:00 EST. Please see our terms for use of feeds.

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Delta expands WiFi access to select regional jets

Joseph L. Flatley — Tue, 30 Nov 2010 21:53:00 EST

Good news, frequent (and not so frequent) fliers. In addition to offering free Goggle-sponsored WiFi on its long-range flights this holiday season, Delta has announced plans to expand Gogo internet access to many of its regional jets, beginning in January. The company says that it should have this next wave of upgrades done by the end of 2011. This will definitely come as a relief to those of us who will be enjoying hours-long "regional" flights in the new year, either on Delta planes or those of its regional partners (including Shuttle America, Comair, and Atlantic Southeast). The expansion will apply only to aircraft with a first class cabin -- you know, the spacious compartment you pass through before being herded into the back with the rest of us schlubs.

Delta expands WiFi access to select regional jets originally appeared on Engadget on Tue, 30 Nov 2010 21:53:00 EST. Please see our terms for use of feeds.

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Passengers net free WiFi while flying Delta, AirTran or Virgin America this holiday season

Darren Murph — Mon, 08 Nov 2010 20:52:00 EST

It's certainly not the first free in-flight WiFi promotion that we've seen, but this one's hitting at just the right time. For goodhearted, family-minded individuals who plan on jumping ship and heading to greener pastures for the holidays, you'll be elated to know that Delta, AirTran and Virgin America are all offering gratis in-flight Wi-Fi for the holidays. And shockingly enough, there's no catch. Despite being sponsored by Google's Chrome browser, you won't actually need it to access the respective services. Oh, and for those curious, the deal is active from November 20th, 2010 to January 2nd, 2011. You know, right before every nerd in the universe flies into LAS for CES. Nice cutoff date, guys.

Passengers net free WiFi while flying Delta, AirTran or Virgin America this holiday season originally appeared on Engadget on Mon, 08 Nov 2010 20:52:00 EST. Please see our terms for use of feeds.

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Alaska Airlines fires up in-flight WiFi between Anchorage and Fairbanks, promises more in 2011

Darren Murph — Sat, 23 Oct 2010 01:03:00 EST

It's hard to say if Alaska Airlines' relationship with Row44 has fizzled, but unlike that WiFi'd route between San Jose and Seattle, the aforesaid airline is relying on Aircell to provide in-flight WiFi on flights between Anchorage and Fairbanks. Reportedly, Gogo service is live today for customers flying between those two locales, with it being completely gratis until the remainder of Aircell's network in the state of Alaska goes live over the next few months. Best of all, Aircell has promised to "expand its network to include Southeast Alaska by the end of the year," ensuring that it's not The Last Frontier in absolutely every possible way.

Continue reading Alaska Airlines fires up in-flight WiFi between Anchorage and Fairbanks, promises more in 2011

Alaska Airlines fires up in-flight WiFi between Anchorage and Fairbanks, promises more in 2011 originally appeared on Engadget on Sat, 23 Oct 2010 01:03:00 EST. Please see our terms for use of feeds.

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Boeing installs 50Mbps eXConnect broadband on 737

Donald Melanson — Thu, 21 Oct 2010 19:41:00 EST

Cathay Pacific has already promised that it would bring 50Mbps in-flight broadband to some of its fleet by 2012, but it looks like Boeing has beat it to the punch to become the first to actually take the service to the skies. The company has just announced the first certification and installation of Panasonic Avionics' eXConnect in-flight internet service in one of its Boeing Business Jet 737 aircraft, which will initially be used by Panasonic itself for ongoing testing and demonstrations. That's the same system that will be used by Cathay Pacific, and consists a fuselage-mounted antenna that communicates with a network of satellites to deliver speeds of up to 50Mbps, or about a hundred times faster than most competing in-flight WiFi. Unfortunately, there's still no word on any further expansion to commercial aircraft, so Cathay Pacific may well still wind up being the first in that respect. Full press release is after the break.

Continue reading Boeing installs 50Mbps eXConnect broadband on 737

Boeing installs 50Mbps eXConnect broadband on 737 originally appeared on Engadget on Thu, 21 Oct 2010 19:41:00 EST. Please see our terms for use of feeds.

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HasWiFi answers a vital question: does my flight have WiFi?

Darren Murph — Tue, 12 Oct 2010 09:48:00 EST

It's a resource we've all needed for years -- ever since Gogo began its quest to infiltrate each and every airline cabin in America in hopes of installing a router or two. HasWiFi is a simplistic (read: won't kill your mobile browser) site that serves one primary purpose: to tell you whether or not your upcoming flight will have sweet, succulent in-flight WiFi available. Better still, users can even vote Yes or No to whether their flight actually does have in-flight WiFi... you know, in case a carrier yanks it from one plane or installs it in another that's not listed. And if you're already down with TripIt, well, searching gets even easier. Head on over and punch in your next flight -- crossed fingers are highly recommended.

HasWiFi answers a vital question: does my flight have WiFi? originally appeared on Engadget on Tue, 12 Oct 2010 09:48:00 EST. Please see our terms for use of feeds.

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NetJets begins Aircell in-flight WiFi installations, won't stop anytime soon

Darren Murph — Thu, 29 Jul 2010 20:37:00 EST

It's one thing to expect in-flight WiFi on a commercial flight serving two or three hundred addicted peons, but how on Earth has it taken until now for NetJets to hop onboard this bandwagon? For those unaware, NetJets hosts the world's largest fractional fleet of business-oriented aircraft, and those that lay claim to portions of its herd are amongst the most wealthy this world has to offer. Currently, the outfit has just over 800 planes, and starting next month over 250 of them (in the midsize and large-cabin categories) will be equipped with Aircell's high speed internet service. In time, NetJets is planning to have "all future fleet aircraft, including light cabin models, delivered from the factory with high speed internet," and we're guessing that the jetsetters who drop the Benjamins to have their own plane are as anxious as ever for the future to be now. After all, who wouldn't want to tweet images of filet mignon from 35,000 feet?

Continue reading NetJets begins Aircell in-flight WiFi installations, won't stop anytime soon

NetJets begins Aircell in-flight WiFi installations, won't stop anytime soon originally appeared on Engadget on Thu, 29 Jul 2010 20:37:00 EST. Please see our terms for use of feeds.

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FaceTime video call works beautifully on airplane's in-flight WiFi (video)

Darren Murph — Tue, 13 Jul 2010 22:05:00 EST

Yeah, seriously. While Aircell's Gogo in-flight WiFi service has been blocking VoIP calling services (Skype being the most obvious example) from day one, it's apparently not throwing the same brick wall in the face of Apple's new standard. Our good pals over at TUAW managed to record a (relatively) solid two minute FaceTime conversation with an iPhone 4 owner, and only after you realize that said owner is a few thousand feet above the Earth's surface does this all become a lot more interesting. We know for a fact that certain iPhone 4 owners have had difficulty with FaceTime conversations when using highly firewalled access points (like those found in hotels and corporate offices), but it seems as if seat 16A is cleared for transmission. For now, anyway. Head on past the break to peek the FaceTime ad that Apple forgot to make.

Continue reading FaceTime video call works beautifully on airplane's in-flight WiFi (video)

FaceTime video call works beautifully on airplane's in-flight WiFi (video) originally appeared on Engadget on Tue, 13 Jul 2010 22:05:00 EST. Please see our terms for use of feeds.

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US Airways finally secures Gogo in-flight WiFi, adding to all A321's by June

Darren Murph — Mon, 29 Mar 2010 20:17:00 EST

We heard last summer that 2010 would be the year for US Airways to gain in-flight internet, and sure enough, America's worst legacy airline has made good on said promise. As of now, a grand total of five Airbus A321 planes are equipped with Gogo, and if you're lucky enough to end up on one, you'll get a single free session through June 1st provided that you're a first-time Gogo user. Speaking of early June, that's when all 51 of the outfit's A321's will be lit with WiFi, and better still, you'll be able to see right away if your flight will be wired (or unwired, as it were) at the time of booking. There's no mention of expansion plans beyond that, and we still haven't received an apology for refusing us a gratis glass of water on a 6.5 hour flight in August of 2008. No, we're not bitter. At all.

US Airways finally secures Gogo in-flight WiFi, adding to all A321's by June originally appeared on Engadget on Mon, 29 Mar 2010 20:17:00 EST. Please see our terms for use of feeds.

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Aircell to start in-flight video download service later this year

Darren Murph — Sun, 10 Jan 2010 10:02:00 EST

Aircell may have skipped out on having a presence at CES this year, but that doesn't mean that nothing is going on in the wide, wacky world of in-flight internet. The company confirmed to us via email that it's planning a new video download service for 2010, a little something that'll go by the name Gogo Video. PC World was able to sit down with Eric Lemond, director of product management for the company, and they found that the service will be a lot like the iTunes Video Store in function. Users will be able to tap into their onboard WiFi in order to suck down TV shows and film rentals, which will be available for viewing up to 24 hours from the time of purchase. The files themselves will remain on the laptop (as in, this isn't just a streaming service), and while the exact launch date has yet to be nailed down, we are told that it will only be available for Windows laptops initially. Prices should range from $2 to $4 based on the programming, though we're still waiting to hear what kind content partners will be signing on. Fret not, jetsetters -- the unfriendly skies are about to get a bit more bearable.

Aircell to start in-flight video download service later this year originally appeared on Engadget on Sun, 10 Jan 2010 10:02:00 EST. Please see our terms for use of feeds.

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US Airways launching Gogo in-flight internet next year, to show WiFi logo when booking

Darren Murph — Thu, 23 Jul 2009 10:32:00 EST

Our wildest, most frenzied dreams are coming true, airline by airline. As Aircell steps in to infiltrate yet another legacy carrier here in America, US Airways has finally caved to the pressures of being an airline in 2009 by announcing its intentions to get Gogo on a select few of its planes. Starting in early 2010, Gogo in-flight internet will be added to its fleet of 50 A321 aircraft, and while that's certainly not a jaw-dropping amount, it's better than zilch. Of note, US Airways also has plans to let consumers see if their proposed flight will have WiFi when booking online, and while we can't help but celebrate such an achievement, we're also mighty fearful that this will lead to yet another fee for the privilege of riding on a WiFi-equipped plane. You know -- considering that this airline once refused water to passengers on a 6.5 hour flight last August.

[Via Gadling]

Filed under: Transportation, Wireless

US Airways launching Gogo in-flight internet next year, to show WiFi logo when booking originally appeared on Engadget on Thu, 23 Jul 2009 10:32:00 EST. Please see our terms for use of feeds.

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Aircell offers short haul, 24-hour Gogo in-flight internet passes

Darren Murph — Wed, 15 Jul 2009 13:26:00 EST

It's a technology lover's dream come true: in-flight internet. Knowing that all too well, Aircell has decided to expand its pricing options for its Gogo services, which are currently available on select flights from Virgin America, AirTran, Delta and America Airlines. In order to better serve more customers on flights of varying lengths, the company has today announced two new options: a Flight Pass for short haul flights and a 24-Hour Pass for those doing a same-day return or connecting on multiple short haul flights. The former will run WiFi addicts $5.95 for flights lasting approximately 1.5 hours or less, while the latter will provide 24-hour access on a single airline for $12.95 (though it's only available initially on AirTran and Delta). If you're doing an unfathomable amount of cruising the friendly skies, there's even a 30-day unlimited pass for a single airline that'll set you back $49.95. Now, if only Gogo would get going on more planes, we'd happily take advantage.

[Via Gadling]

Filed under: Transportation, Wireless

Aircell offers short haul, 24-hour Gogo in-flight internet passes originally appeared on Engadget on Wed, 15 Jul 2009 13:26:00 EST. Please see our terms for use of feeds.

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Cessna to offer Aircell high-speed internet on Citation private jets

Donald Melanson — Thu, 11 Jun 2009 01:21:00 EST

While Aircell's high-speed in-flight internet service and other similar options are quickly becoming commonplace on commercial airlines, folks on private jets have so far had nothing to do but sit in their plush leather seats and drown their sorrows in a selection from the on-board wine cabinet. That dire situation now looks to be changing, however, as Cessna has just announced a partnership with Aircell that'll see the 3G-based in-flight WiFi service available as a factory option on its Citation XLS+, Citation Sovereign and Citation X business jets. As if that wasn't enough, it seems that the upgrade may even be eligible for bonus tax depreciation under the American Recovery and Reinvestment Act of 2009, so really, you might as well just get that new plane. It practically pays for itself.

Filed under: Transportation, Wireless

Cessna to offer Aircell high-speed internet on Citation private jets originally appeared on Engadget on Thu, 11 Jun 2009 01:21:00 EST. Please see our terms for use of feeds.

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Alaska Airlines offering in-flight WiFi -- but not in Alaska

Tim Stevens — Fri, 27 Feb 2009 16:11:00 EST

It's a sad, sad state of affairs. After nearly four years worth of announcements you're still more likely to get a good night's rest on a flight than find wireless internet, leaving us to wonder whether any airline will survive long enough to roll-out the system-wide access they've almost all pledged. Another player is now crawling tardily into the ring, Alaska Airlines fulfilling its promise and partnering with Row 44 to offer satellite-based internets on a very limited basis. You should know the drill by now: access is only offered on very select routes, or route in this case, debuting on 737-300 flights running between Seattle (SEA) and San Jose (SJC). At least the service will be free for the first 90 60 days, but the airline isn't saying how much it will cost after that. We'd guess somewhere between not free and way too much, leaning toward the latter.

Update: Correction, it's only 60 days not 90, and we're told by Glenn over at High-Fi News that it's not just a single route it's actually a single plane, and while it will be starting out on the SEA/SJC route, it will be making appearances elsewhere -- maybe even in the land of the midnight sun!

[Via Electronista]

Filed under: Transportation, Wireless

Alaska Airlines offering in-flight WiFi -- but not in Alaska originally appeared on Engadget on Fri, 27 Feb 2009 16:11:00 EST. Please see our terms for use of feeds.

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Gogo in-flight WiFi taking off in six Delta flights tomorrow

Darren Murph — Mon, 15 Dec 2008 12:20:00 EST

We already knew that Delta was pushing its in-flight WiFi plans ahead, and starting tomorrow, a half dozen MD-88 shuttle flights will be live with internet from 35,000 feet. As with Virgin America, Delta Air Lines will be relying on Aircell's Gogo technology, though it will go down as the first US carrier to initiate a "fleet-wide rollout." Eventually, over 300 domestic mainline aircraft will enable guests to surf the intarwebz from way up high, and you'll know if the one you're boarding is lit if you see one of the above pictured "Wi-Fi Onboard" logos on the boarding door. The launch flights -- which will run from December 16th through the 31st -- will provide gratis access to the web, while standard pricing of $9.95 on flights of three hours or less and $12.95 on flights of more than three hours will presumably kick in on January 1, 2009. Happy trails, and don't forget to give us a visit while you're up there.

[Via Switched]

Filed under: Wireless, Networking

Gogo in-flight WiFi taking off in six Delta flights tomorrow originally appeared on Engadget on Mon, 15 Dec 2008 12:20:00 EST. Please see our terms for use of feeds.

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Aircell's Gogo in-flight WiFi goes live commercially on Virgin America

Darren Murph — Tue, 02 Dec 2008 18:35:00 EST

The time has come, internet mavens... to comment on this post from 35,000 feet up, of course. After launching to a select handful of lucky souls last week, Virgin America has gone live with its Aircell-engineered Gogo internet service on select flights. As of now, an undisclosed amount of VA flights will offer guests unlimited use (with certain restrictions around VoIP, we hear) while in the air for $12.95 on flights longer than three hours and $9.95 for flights under three hours. The airline's entire fleet should be WiFi-ready by Q1 2009, but for now, why not kill some time tracking planes with live internet access? Fun, right?

Filed under: Transportation, Wireless

Aircell's Gogo in-flight WiFi goes live commercially on Virgin America originally appeared on Engadget on Tue, 02 Dec 2008 18:35:00 EST. Please see our terms for use of feeds.

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American Airlines goes live with in-flight WiFi service

Darren Murph — Wed, 20 Aug 2008 09:52:00 EST

At long last, "you are now free to surf the intarwebz while flying." Okay, so maybe it has been possible in the past, but American Airlines is taking a huge leap forward in the US market today by giving passengers aboard long-haul Boeing 767-200 flights the option to hop online during the trip. The GoGo service, which is being provided by Aircell, will charge customers $12.95 for access to the world wide web, though Reuters points out that VoIP calling is "not available." Delta, US Airways, et al. -- time to get with the program.

[Via Dallas News, thanks Travis]

Filed under: Transportation, Wireless

American Airlines goes live with in-flight WiFi service originally appeared on Engadget on Wed, 20 Aug 2008 09:52:00 EST. Please see our terms for use of feeds.

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American Airlines rolling out in-flight WiFi to 15 more jets

Nilay Patel — Thu, 17 Jul 2008 10:24:00 EST

American Airlines ran a "dress rehearsal" of its AirCell-powered in-fight WiFi service last month, and it looks like it was a success -- the airline is set to expand the trial to some 15 jets over the coming weeks, with tests expected to last six months. The tests are apparently more to evaluate the speed and reliability of the wireless connection, rather than to study the impact on the plane's avionics, so it looks like this is finally happening -- we'd recommend against wearing your WiFi-detector shirts through security, however.

[Via Wired]

Filed under: Wireless

American Airlines rolling out in-flight WiFi to 15 more jets originally appeared on Engadget on Thu, 17 Jul 2008 10:24:00 EST. Please see our terms for use of feeds.

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Hands-on with BetaBlue, JetBlue's WiFi-equipped Airbus

Evan Blass — Tue, 11 Dec 2007 11:53:00 EST

Generally we're the type to pass out the second we've stowed our carry-on items safely in the overhead bin, but on a recent test flight for a gang of reporters, photographers, Fortune 500 execs, and the obligatory PR team, JetBlue managed to keep us awake by magically letting us communicate with our friends and colleagues on the ground over IM and email.

Actually, it takes a lot more than magic for the Airbus A320 named "BetaBlue" to bring limited WiFi connectivity to properly-equipped passengers throughout the single-class cabin: quite a bit of technical and administrative work went into getting this service off the ground, from snatching up and deploying a rare slice of 800MHz ground-to-air spectrum to effectively managing cell tower connections while traveling over 500mph to developing clients that would maximize the precious bandwidth being shared by so many mobile gadget lovers. Keep reading after the break for all of our impressions from this media preview voyage, and don't forget to hit up the gallery below for glimpses of the entire experience along with some of the screenshots you can expect to see in-flight...

Gallery: Hands-on with BetaBlue, JetBlue's WiFi-equipped Airbus

Continue reading Hands-on with BetaBlue, JetBlue's WiFi-equipped Airbus

Filed under: Transportation, Wireless

Hands-on with BetaBlue, JetBlue's WiFi-equipped Airbus originally appeared on Engadget on Tue, 11 Dec 2007 11:53:00 EST. Please see our terms for use of feeds.

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JetBlue introduces free in-flight email, IM

Evan Blass — Thu, 06 Dec 2007 16:58:00 EST

In a welcome first for domestic airlines, JetBlue will be rolling out free in-flight Yahoo IM and email services to passengers packing WiFi-equipped devices, starting aboard its new "BetaBlue" Airbus A320. Once this test-bed passenger jet reaches 10,000 feet, an in-plane network with three in-ceiling access points is activated, allowing most any wireless gadget with a Flash-enabled browser to view specialized versions of either Yahoo Messenger or Mail through a universal landing page. What's more, owners of certain BlackBerry handsets like the 8820 or Curve 8320 can keep feeding their addictions non-stop thanks to an agreement between JetBlue and RIM.

Bandwidth for these services is provided by LiveTV, a wholly-owned subsidiary of the carrier that provides the entire fleet with select DirecTV and XM radio channels, and which also happens to possess a valuable 1MHz slice of ground-to-air spectrum that it's deploying for this very purpose (with the help of some 100 existing cell towers around the country). If all goes well in what is admittedly a beta test, more aircraft will receive the WiFi makeover, and more features -- such as access to terabytes of locally-stored multimedia content -- will be rolled out, along with additional service providers besides Yahoo. Just don't expect an open pipe any time soon: that sweet little slice of spectrum is not nearly robust enough to handle the heavy Slinging, VoIPing, and Torrenting you all would obviously be doing.

Filed under: Cellphones, Laptops, Transportation, Wireless

JetBlue introduces free in-flight email, IM originally appeared on Engadget on Thu, 06 Dec 2007 16:58:00 EST. Please see our terms for use of feeds.

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Alaska Air hoping to add in-flight WiFi in 2008

Darren Murph — Tue, 18 Sep 2007 09:48:00 EST

Joining Shenzhen Airlines, Qantas, and a whole host of others, Alaska Air is the newest airline to promise us in-flight WiFi when coming onboard. Reportedly, the firm "will test a system from Row 44, a provider of broadband communication for airlines, on a Boeing 737 in spring 2008," and if all goes well, it will then equip its 114-aircraft fleet with the goods. Notably, Alaska Air also stated that it had been working with Row 44 "for two years to bring in-flight broadband to market," so here's to hoping that all that hard work pays off early next year.

Filed under: Transportation, Wireless

Alaska Air hoping to add in-flight WiFi in 2008 originally appeared on Engadget on Tue, 18 Sep 2007 09:48:00 EST. Please see our terms for use of feeds.

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AirCell set to hook up Virgin America with in-flight broadband

Donald Melanson — Thu, 13 Sep 2007 13:15:00 EST

Fresh from inking a deal with American Airlines, relative newcomer AirCell is now set to bring its in-flight internet knowhow to Virgin America, with the pair officially announcing the partnership today. In addition to letting passengers use their own personal WiFi-equipped devices on flights, the service will also be used to provide broadband internet to Virgin's RED in-flight entertainment system, which we recently got to check out first hand. Just don't expect to be able to do that right away, with the service only "anticipated" to roll out across Virgin's entire fleet "sometime in 2008."

Filed under: Transportation

AirCell set to hook up Virgin America with in-flight broadband originally appeared on Engadget on Thu, 13 Sep 2007 13:15:00 EST. Please see our terms for use of feeds.

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Shenzhen Airlines announces in-flight cellphone, internet service

Donald Melanson — Mon, 03 Sep 2007 11:19:00 EST

Having already brought its in-flight cellphone and internet service to Europe and Australia, Swiss-based OnAir is now giving passengers in China some added in-flight convenience/annoyance of their own, with it finding a partner in the country's Shenzhen Airlines. Much like Boeing's recent ill-fated Connexion experiment, OnAir's service will let you use your own cellphone to make calls or send text messages, with in-flight internet thrown in for good measure (and an added price, no doubt). Those heading to or from China won't be able to whip out their phones and laptops just yet though, with the company saying they only expect the service to be up and running by mid-2009, although they hope to have three demonstration aircraft ready in time for the Beijing Olympics next year.

Filed under: Cellphones, Transportation

Shenzhen Airlines announces in-flight cellphone, internet service originally appeared on Engadget on Mon, 03 Sep 2007 11:19:00 EST. Please see our terms for use of feeds.

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Panasonic to salvage Connexion for own in-flight use?

Paul Miller — Wed, 20 Sep 2006 10:34:00 EST

For those of you a-feared of losing your in-flight internets due to Boeing's recent decision to shutter their Connexion service, it looks like there could be more hope on the horizon. Turns out Panasonic is going to give it a shot, with their new service that bumps speeds to 12Mbps/3Mbps from Boeing's weak-sauce 5Mbps/1Mbps, and can be easily deployed in planes already prepped for Connexion. In order to have a sizable rollout, and to make sure existing Connexion users aren't left high and dry, Panasonic has set a 60-day deadline for airlines to sign up 500 planes to the service -- they have 150 committed so far. Along with improved speeds, Panasonic is using some cheaper and more compact equipment, and they hope to pass those savings along to the airlines with a wholesale rate comparable to terrestrial access. Whether that means cheaper prices for users remains to be seen -- we're not holding our breath.

[Via Techdirt]

Filed under: Transportation, Wireless

Panasonic to salvage Connexion for own in-flight use? originally appeared on Engadget on Wed, 20 Sep 2006 10:34:00 EST. Please see our terms for use of feeds.

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Boeing disconnecting Connexion

Evan Blass — Thu, 17 Aug 2006 16:15:00 EST

Business travelers -- especially those who regularly fly long-haul international routes -- are not gonna be happy about this one: after reviewing the long-term sustainability of its in-flight Connexion broadband service and reportedly seeking buyers to take over the money-losing operation, Boeing has finally decided to simply scrap the service and exit the nascent market. Citing lack of interest in its pricey offering, company Chairman, President, and CEO Jim McNerney opined that "we believe this decision best balances the long-term interests of all parties with a stake in Connexion by Boeing;" though by "all parties," he probably wasn't including our many commenters who reportedly enjoyed the ability to web surf and get their WOW-on miles above the Earth. Although the news is obviously bad for investors (benefits from the lack of further investment in the service won't initially outweigh the additional charges the company now expects to recognize this year), at least "the majority of Connexion employees" will reportedly be able to find jobs elsewhere in the organization. It still seems pretty clear that there's some demand out there for in-flight communication options (well, not if you ask Verizon), but unfortunately for Boeing, being an early adopter in this market just didn't pan out.

[Via the::unwired]

Filed under: Laptops, Transportation, Wireless

Boeing disconnecting Connexion originally appeared on Engadget on Thu, 17 Aug 2006 16:15:00 EST. Please see our terms for use of feeds.

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Boeing looking to sell/scrap Connexion?

Evan Blass — Sun, 25 Jun 2006 18:58:00 EST

After several years of unsuccessfully attempting to coax people into surfing the Internet for a fee instead of sleeping during their international flights, it looks like Boeing has finally given up and started seeking buyers for its Connexion service, according to sources cited by the Wall Street Journal (subscription required, as usual). While the company had high hopes for the pricey offering (it costs $27 to stay connected for a full flight) when it was announced in April 2000, the lack of adoption by US carriers -- only a handful of foreign airlines such as Lufthansa, Air China, and El Al have installed the necessary equipment -- combined with the lukewarm reception from passengers have convinced Boeing to ditch the service at all costs. The Journal reports that three satellite firms are negotiating to either buy the division outright or become major partners, but if the parties involved are unable to come to an agreement, Boeing is apparently willing to simply dump the service altogether, according to someone familiar with the talks. Still, even if Boeing does decide to drop the ax, this certainly won't be the last you'll hear about in-flight broadband, as airlines have shown that they'll do whatever they can to squeeze a few more bucks out of you after you've already shelled out for your ticket. Headphone rental fee, anyone?

[Via MobileRead]

Filed under: Laptops, Transportation, Wireless

Boeing looking to sell/scrap Connexion? originally appeared on Engadget on Sun, 25 Jun 2006 18:58:00 EST. Please see our terms for use of feeds.

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