in-game-help
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Massively's Community Detective, Issue #3: Aion
"There is currently a wait of about five days from the time you sent your request. We will continue to do all we can to reduce the wait time." So says a portion of the support email we received from NCsoft over the weekend while preparing the notes for this week's issue of Community Detective. Five days? Five days! Well, the good news is that the debacle had a happy ending. The bad news is that the wait, and a few vocal community members, colored our current perceptions of Aion. Welcome to another issue of Massively's Community Detective. This week we're changing up our format just a bit to focus on a single MMORPG. Aion goes under the microscope today, and the PvPvE title skews a bit more towards conventional MMOs than last week's EVE/Darkfall duo. Before we dive into the world of Atreia, let's reiterate the column's purpose, as well as outline our current methods. Fly past the cut for more.
LotRO in-game help demands extra login credentials
Reports are coming in on the award-winning Lord of the Rings Online's official forums that players are being prompted to enter their username and password when trying to use the in-game help facility. This thread contains posts from some people worried about security issues, some saying that in-game help has always asked you to login, and others disagreeing with them.It is all cleared up, however, on the second page, when Turbine's Community Manager makes a post confirming that it should not be happening. The quote from CM Patience: "it's definitely borked, and we'll get it fixed as quickly as possible". So if you're worried about entering your login details twice, hopefully there will be a fix going live soon. Just add the name of that annoying gold spammer to your list, and start a voodoo ritual fire the whole thing off when the issue is resolved.
