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Officers' Quarters: Classic blunders
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available now from No Starch Press. Last week, we heard about an incident where a player received a rather hostile in-game mail from an officer after missing a raid following the death of a relative. The issue stemmed from a lack of communication among the guild's officers. Along that theme, this week's email describes a case where lack of communication -- and some other classic blunders -- escalated into a full-blown drama bomb. Hey Scott, So I'm an Officer in a medium sized guild. Our main focus is to simply have fun, help each other out, PVP, raid, and everything else in between. I've only recently become an Officer for our guild as decided by other Officers and the Guild Leader. About a month ago we got a new recruit. Let's call him Jack. Jack is a personal friend of our guild leader which we thought was awesome. Having at least one person you know in the guild personally has always helped us stay grounded in and out of the game. My girlfriend is a recruit in the guild and one of my best friends is one of the Officers. So about a week ago, I logged in to see that Jack had mysteriously been ranked up to Officer rank as well. This confused me. I had been in the guild for almost a year before I was even considered for a role of responsibility. I pulled out my phone and texted my Officer buddy, let's call him Bob, to come over. I explained to him that I didn't think it was very fair that Jack got to be an Officer when everyone else had to work their way up in the guild. To my surprise, Bob had no idea about Jack's promotion. There are only 3 people in our guild that can even rank someone up to Officer and that's our GL, Bob, and another high ranking Officer. Bob proceeded to contact our GL and found out that she had promoted Jack without consulting any of her officers first. Now Bob was pissed.
