InFlightCalling

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  • Gogo Text & Talk lets you send texts and make calls in-flight, using your own phone number (hands-on)

    by 
    Dana Wollman
    Dana Wollman
    11.08.2013

    It's not as if in-flight calling is a novel idea: Numerous airlines have given it a shot, and the US government has emphatically put the kibosh on it. Until now, however, making voice calls from 30,000 feet has often required that airlines retrofit their aircraft with additional equipment -- a costly investment that invariably gets passed down to passengers. In the case of Gogo's forthcoming Text & Talk service, though, customers will be able to make voice calls and send text messages using the same in-flight WiFi service they already use for web surfing. Additionally, Gogo has inked agreements with 200-plus carriers worldwide, which means you'll be able to use your own phone number in the air and simply "roam" onto Gogo's WiFi network. Unfortunately, it's still unclear when the service will roll out, how much it will cost or which airlines will offer it. One thing's for sure, though: Gogo doesn't expect any US airlines to support voice calls. In fact, says a company rep, the service might be called "Gogo Text" here in the states, with nary a mention of "talking." The only catch -- if you can call it that -- is that to use the service, you'll need to download Gogo's free Text & Talk app (available for iOS and Android) before you take off. Additionally, you'll need to register your phone number while you're on the ground and still have access to your regular service provider -- basically, Gogo and your carrier need to do a virtual handshake and confirm that you are, in fact, a customer on that network. It's a quick and easy setup process, as the screenshots below can attest; it's just not something you can do impulsively mid-flight.

  • Boeing 747-8, 777 to join 787 in support for in-flight cellphone use and WiFi, like it or not

    by 
    Jon Fingas
    Jon Fingas
    09.22.2012

    The more cynical among us would argue that allowing cellphones in-flight is only a guarantee of an even more unpleasant trip, at least for anyone wanting a distraction-free cabin. There must still be a few optimists: Boeing is promising that future production runs of the 747-8 and 777 will have the necessary support for in-flight cellphone use, live TV and internet access that comes through either headrest screens or WiFi. Aircraft with the upgrade should roll off the production lines before the end of 2013, and they'll be following a slight change to the 787 later this year that makes the technology support a common option. Some of us may wind up reaching for the earplugs in countries where regulators approve in-air wireless, but there's definite upsides for all but the biggest curmudgeons -- Boeing's moves could lead to more ubiquitous in-flight WiFi next year, on top of ready-made wireless media streaming due in 2014.

  • Man ticketed for making call mid-flight, plane doesn't crash

    by 
    Chris Ziegler
    Chris Ziegler
    05.18.2008

    Despite the on-again, off-again worries about in-flight calling interfering with an airliner's many navigational gizmos, we have to admit, there's a part of us that really loves to hear a story about what happens when someone actually has the stones to ignore federal law and breaks out the phone. That's exactly what Texan Joe David Jones did on a flight from Austin to Dallas last week, receiving a message on his cell -- which he'd forgotten to turn off -- about his father's health and felt compelled to return the call immediately. He ignored flight attendants' requests to hang up, spending some 20-odd minutes chatting away, apparently with no ill effect on the plane's ability to fly without exploding, barrel rolling uncontrollably, or falling out of the sky. We'd expected that such a blatant disregard for ignoring crew instructions would result in some jail time, but apparently the gentleman simply got slapped with a disorderly conduct ticket that carries up to $500 in fines. If we'd been in the seat next to him, we'd have probably hogtied him with his seatbelt and thrown his phone down the scary vacuum-powered lavatory toilet, but at least we know exactly what happens now when someone says "screw you" to the in-flight phone ban.

  • Air France in-flight calling tests begin: not so great

    by 
    Nilay Patel
    Nilay Patel
    04.18.2008

    That Air France in-flight calling trial is now well underway, and it looks like there's still some kinks left to iron out. The New York Times hitched a ride on a recent flight featuring tests of the system, and found that things weren't quite working up to snuff: voice quality was said to be like "talking to a small robot," only six passengers could get a signal at a time, Blackberry email didn't work, and calls placed from the ground to cell phones in the air went straight to voicemail. That's a pretty long list for a system that's been talked about for a couple years now -- let's hope OnAir manages to clear up some of these glitches before angry passengers revolt over not only having to listen to other people's conversations, but also their screaming over bad connections.

  • Ofcom gives cellphone use on planes the big thumbs way, way up

    by 
    Sean Cooper
    Sean Cooper
    03.30.2008

    Prepare to be annoyed -- well maybe prepare to prepare to be annoyed is more fitting -- as Ofcom, the UK telecom regulator thinks flying and talking is fine for UK-registered aircraft. The technology will rely on a pico cell on the aircraft -- that's activated once the plane passes through 10,000 feet -- that links you up to the rest of the telecom world via satellite. Of course, (un)fortunately roadblocks still exist, as any airlines that want on board will need to have any equipment installed on aircraft checked out by the European Aviation Safety Agency. We love all things cell, as some may have noticed, but we shudder a wee bit at the prospect of being stuck next to a loud talker for a long-haul international red-eye. Non-talking section anybody?[Via textually.org]

  • Qantas bringing in-flight SMS and email coming to all AU domestic flights

    by 
    Nilay Patel
    Nilay Patel
    03.20.2008

    It's been two years since we first heard that Qantas was bringing in-flight email and SMS to its fleet, and after a lengthy testing period, it looks like it's finally happening. The last set of test flights wrapped up in January, and allowing people to check in on the status of their Nigerian money transfers and send R U HERE texts apparently didn't cause any major problems, so the airline is moving to bring the tech to all Boeing 767 and Airbus A330 flights in Australia. Voice service still isn't in the cards, but considering how long it's taking to get any of this tech off the ground in the States, we'll take what we can get.[Thanks, Chris]

  • Qantas bringing in-flight SMS and email to all AU domestic flights

    by 
    Nilay Patel
    Nilay Patel
    03.20.2008

    It's been two years since we first heard that Qantas was bringing in-flight email and SMS to its fleet, and after a lengthy testing period, it looks like it's finally happening. The last set of test flights wrapped up in January, and allowing people to check in on the status of their Nigerian money transfers and send R U HERE texts apparently didn't cause any major problems, so the airline is moving to bring the tech to all Boeing 767 and Airbus A330 flights in Australia. Voice service still isn't in the cards, but considering how long it's taking to get any of this tech off the ground in the States, we'll take what we can get.[Thanks, Chris]

  • Europe closer to allowing in-flight cellphone use

    by 
    Nilay Patel
    Nilay Patel
    10.18.2007

    The dream of being able to annoy everyone around you at 30,000 feet inched ever closer to reality today, with EU regulators recommending that member states approve a plan to allow in-flight cell phone use. Although previous studies have shown cell radios may interfere with in-flight nav systems, the new plan involves mounting a satellite-linked "pico cell" in the passenger compartment, which will allow pilots and flight crew to selectively enable cell services like voice and SMS. Unfortunately, the system only supports 2G connections, but if its successful, officials say it can be upgraded to 3G. Rollout is dependent on both individual countries and airlines approving the tech, but hopefully we'll be chatting away soon.[Via Switched]

  • US in-flight calling can't catch a break, ruled out for "foreseeable future"

    by 
    Darren Murph
    Darren Murph
    10.08.2007

    As the long-running fight for US in-flight calling (or the lack thereof) rages on, it seems that we're finally getting a definitive answer on the matter -- for the time being, of course. According to Telegraph Travel, Les Dorr, of the Federal Aviation Authority (FAA), stated that "proposals to lift the ban on in-flight mobiles had caused such an outcry [that] they had been dropped." Furthermore, it was noted that aviation authorities had "ruled out the use of mobile phones on planes for the foreseeable future." Unfortunately, there was little exaggeration beyond that, but it seems that in-flight calling on US flights is on hiatus for the time being.[Via Textually]