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Working customer support for an MMO means that even the best times of your job are still spent dealing with upset players. Sure, the player might recognize that whatever went wrong was just an accident or a bug, but you've still got player issues to manage. It's the sort of work that can make you b...

November 26th 2014 at 10:00am 0 Comments
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This is the last issue of the Summoner's Guidebook for the time being. I hate to leave, but unfortunately things are out of everyone's hands. So before I go, I will give you my final lesson: the way to be the best League of Legends players you can be. I played my first game of Hexakill last week,...

February 27th 2014 at 6:00pm 0 Comments
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Winning in League of Legends isn't only about skill. Sometimes you completely rock your lane and go 7/0 in laning phase yet manage to lose the game. Blaming your team is totally reasonable there, but the truth is probably closer to home than you think. A team that is working together will prevail r...

January 2nd 2014 at 8:00pm 0 Comments
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We're into the part of the year when everyone's thinking about giving gifts. But for all that I like receiving games as gifts, I'm not all that happy at the thought of getting an MMO for a gift. It's kind of like someone buying you a pet -- sure, it's a nice gesture, but it's also going to ask fo...

November 24th 2012 at 8:00am 0 Comments
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I played WoW on dial-up for a while, and during that time, it was close to impossible for me to raid anything but add-light 10-man content. So I did the only thing that seemed doable: leveled alts. A lot of them. While previously I had vowed to only level my rogue (my original main) to max level in...

December 28th 2010 at 4:00pm 0 Comments
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After having heard about a small explosion of RP drama earlier this week (not within my immediate sphere, but relayed to me anyway), I was initially going to make this week's post all about that most hated of all interactions. Then I found myself thinking about it a bit more, and I realized that re...

November 5th 2010 at 4:00pm 0 Comments
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It happens no matter what you do: you get into a bad group of players, or you and your guild leader (or shell leader, or supergroup leader, or whatever) have a falling-out, or you just tagged something that another person needs. Whatever the reasons, feelings can flare when playing an MMO, and we...

January 6th 2010 at 8:00am 0 Comments
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You can't really wrap up, say, a +1 sword in Dungeons and Dragons Online. But that doesn't mean it makes a bad gift. After all, for some of your friends it's cheaper to ship and more relevant to your friendship than a fruitcake. You can't always trade the important things in MMOs, but even as the g...

December 13th 2009 at 8:00am 0 Comments
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Do you ever stop to think about the other players in WoW? The game attracts a wide range of folks, but odds are good many of them are remarkably similar to you in many ways. Sometimes it's hard to remember that there is a living being behind those pixels. Someone who is excited by triumphs and aggra...

December 19th 2008 at 1:00pm 0 Comments
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Of course there's a lot of bad blood between Horde and Alliance, but every once in a while we work together. About half of the times I've done the Ring of Blood quest line in Nagrand I've seen Horde and Alliance fighting side-by-side. There are some other quests that seem to promote this behavior li...

July 20th 2008 at 3:06am 0 Comments
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When we come back from vacation, it's nice to ask each other how their holidays were, and hear all the interesting stories about what made the holidays so special. For those of you who played WoW on Christmas day, I wonder if you had any experiences which made that day special, somehow different fr...

December 26th 2007 at 8:00am 0 Comments
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This holiday season means many different things to many different people, but whoever you are, and whatever background you come from, it's pretty hard to argue against anything that asks people to be a little more kind and generous with one another -- even if just for a little while. If you happen...

December 25th 2007 at 3:12pm 0 Comments