Engadget http://www.engadget.com Engadget http://www.blogsmithmedia.com/www.engadget.com/media/feedlogo.gif Engadget http://www.engadget.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/<![CDATA[Microsoft responds to European inquiry on scratched 360 discs]]>http://www.engadget.com/2007/06/14/microsoft-responds-to-european-inquiry-on-scratched-360-discs/http://www.engadget.com/2007/06/14/microsoft-responds-to-european-inquiry-on-scratched-360-discs/http://www.engadget.com/2007/06/14/microsoft-responds-to-european-inquiry-on-scratched-360-discs/#commentsEven though Microsoft seems to be dragging its feet when it comes to addressing the EU's anti-trust concerns, the software-giant-cum-console-maker was quick to respond to European Commissioner for Consumer Affairs Meglena Kuneva's inquiry regarding accusations of faulty 360 hardware. Specifically, the commissioner wanted to know the scope of the disc scratching problem brought to light by Dutch program Kassa -- and unsurprisingly, Redmond seemed to allude to 1UP that it was toeing the same party line in Europe as we heard back in April. The bottom line here is that Team Xbox is clearly adamant that there is no widespread problem, and while they seem to be a little more reticent to blame the end user now, your only recourse remains contacting the company and crossing your fingers.

[Via Joystiq]

Filed under:

Microsoft responds to European inquiry on scratched 360 discs originally appeared on Engadget on Thu, 14 Jun 2007 14:54:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>defectsdiscsdvdeuropeEuropean Commissioner for Consumer AffairsEuropeanCommissionerForConsumerAffairsmediaMeglena KunevaMeglenaKunevamicrosoftscratchingxbox 360Xbox360Thu, 14 Jun 2007 14:54:00 EST<![CDATA[European Commissioner gives Microsoft one week to respond to 360 scratching woes]]>http://www.engadget.com/2007/06/01/european-commissioner-gives-microsoft-one-week-to-respond-to-360/http://www.engadget.com/2007/06/01/european-commissioner-gives-microsoft-one-week-to-respond-to-360/http://www.engadget.com/2007/06/01/european-commissioner-gives-microsoft-one-week-to-respond-to-360/#commentsAlthough reports of the Xbox 360 scratching discs have been floating around for a while, the story really got legs a couple months ago when a Dutch TV show called Kassa aired a segment claiming to prove that the 360 damages media. Although Microsoft promised to look into the problem, apparently that's not good enough for Meglena Kuneva, the European Commissioner for Consumer Affairs, who has given Redmond exactly one week to detail how it's handled the bad DVD drive situation in the Netherlands, how widespread the problem is in other markets, and how many complaints have been received in those markets. While the Commissioner says the European Commissions doesn't have the "competencies" to force a recall at this time, she does say that she'll be "more than happy to act" if she finds legal grounds to do so. Ouch. Better get it figured out, boys -- the clock's ticking.

Read - Kassa article
Read - Inquirer article
Listen - (Mostly) English interview with Maglena Kuneva [streaming .wma, starts around 2:53]

Filed under:

European Commissioner gives Microsoft one week to respond to 360 scratching woes originally appeared on Engadget on Fri, 01 Jun 2007 22:32:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>eceuropean commissionEuropeanCommissionmeglena kunevaMeglenaKunevamicrosoftscratched discsScratchedDiscsscratchingxbox 360Xbox360Fri, 01 Jun 2007 22:32:00 EST