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Flagship responds to the Hell Gate: London EULA-Adware debacle
Many Hellgate: London players are crying, "don't adware me bro" after finding out that real-world deodorant ads for zombie slayers flicker on posters and signs during their gaming experience. Various adverts are implemented into the game by Massive Incorporated -- a company that specializes in accessible in-gaming ad distribution. Upon deeper inspection it was found Hellgate: London's EULA isn't all about rainbows and puppies and there is some cause for a revolt, I mean concern. If you aren't aware of what an EULA is, they "shrink-wrapped" contracts written in fancy legal word-play that most players click-off before diving into the game. Basically, the bedlam is over a clause in Hellgate: London's EULA that grants EA and its affiliates carte blanche with a player's sensitive data. 3. Consent to Use of Data. You agree that EA, its affiliates, and each Related Party may collect, use, store and transmit technical and related information that identifies your computer, including without limitation your Internet Protocol address, operating system, application software and peripheral hardware, that may be gathered periodically to facilitate the provision of software updates, dynamically served content, product support and other services to you, including online play. EA and/or the Related Parties may also use this information in the aggregate and, in a form which does not personally identify you, to improve our products and services and we may share that aggregate data with our third party service providers.Before those clenching their fists break a finger and swear to never purchase Hellgate: London because you think they are evil data moochers let me explain, hell, at least read Flagship's explanation first. This type of clause is standard in most MMOG EULA's -- go take a look at any MMOG EULA or check out ancient news about players discovering World of Warcraft's anti-cheating solution dubbed The Warden. Of course, most players are still ill-informed about EULA's, online security and what sometimes results is a nasty backlash over paranoia and fear. I definitely understand the negative reactions over the ads, but the EULA is there for several good reasons, one is to not only protect the developers but to also preserve the gaming experience. Flagship's well thought out response recapped after the jump:
