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If you use the mobile authenticator app on your iPhone or other Apple device, an update is going to be rolled out soon. This update will give the app full compatibility with iOS 7 and have an appropriate resolution for the iPhone 5 and 5s. The snag here is that when you update, the app may lose tra...

May 7th 2014 at 7:00pm 0 Comments
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In a new set of questions and answers from the Age of Wushu community, Snail Games promised that North American players experiencing lag will soon see relief. "We are taking serious measures to solve the latency problems after escalation," the devs promised. "Server fixes are already on their way....

October 11th 2013 at 7:00pm 0 Comments
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Battle.net members with a mobile authenticator on an iPhone, iPad or iPod, listen up: Today's iOS 7 update may reset your authentication info. Blizzard has a few suggestions to make sure you're still protected after the update hits: Write down your authenticator's serial number and restore code,...

September 18th 2013 at 5:00pm 0 Comments
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If you use a mobile authenticator on your iPhone to log into Battle.net products, beware the upcoming iOS update. It just might reset your authenticator and cause you some irritating headaches the next time you try to log into WoW. Over on the official forums, Support Forum Agent Harlsoco outlines...

September 17th 2013 at 5:00pm 0 Comments
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A few days ago Massively reported that a class-action lawsuit had been brought by players against Blizzard Entertainment. The lawsuit claims that Blizzard's actions (and inactions) were forcing players to purchase physical authenticators for Battle.net. Today we've heard the response from the stu...

November 12th 2012 at 3:30pm 0 Comments
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As an update to the security breach last week, players on North American realms will now be prompted to change their security question and answer when logging in to their Battle.net accounts. The security breach included no financial information; however, answers to personal security questions...

August 15th 2012 at 9:00pm 0 Comments
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A recent listener of the Massively Speaking podcast sparked a lively debate about the mobile authenticators that MMO companies are so fond of asking us to use as an extra layer of security for our accounts. He suggested that companies that encourage authenticators are doing so less for our securi...

May 5th 2012 at 8:00am 0 Comments
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Android and iOS device users have had the luxury of using the Battle.net Mobile Authenticator, a software version of Blizzard's downright necessary keyfob authenticator, on their phones or tablets for a while now. As of today, Windows 7 Phone users can also take advantage of the Mobile Authentica...

July 7th 2011 at 8:00pm 0 Comments
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Those players using the iPhone Mobile Authenticator in conjunction with their Warcraft accounts may want to note the latest news from Community Manager Lylirra on the official Blizzard forums. Due to an issue with the latest version of the authenticator, the app has been removed from the iTunes s...

June 3rd 2011 at 5:00pm 0 Comments
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Blizzard's Core Hound Pup Adoption Campaign is giving players the chance to win an iPad as well as boost their own account security. In an effort to get more authenticators attached to accounts, Blizzard ponied up some iPads to get the job done. Each month, a screenshot entry is chosen to win one...

April 21st 2011 at 7:00pm 0 Comments