NCCA

Latest

  • Government turns to robots for security interviews

    by 
    Terrence O'Brien
    Terrence O'Brien
    07.22.2014

    National Center for Credibility Assessment is looking to bring the process of doling out national security clearances into the future. As it does more often than not, "the future" in this case means robots. Alright, well not robots exactly but a virtual avatar powered by a computer program. When you apply for security clearance, you first have to fill out a form that requires you to disclose all past drug use, crimes and mental health issues. Those same subjects are then revisited with an actual human, but the NCCA thinks it might be more effective to jump straight to an interview with a computer. In a study Army trainees were put through a mock interview with a racially ambiguous avatar. Turns out the pretend applicants were much more likely to admit to mental health problems or alcohol abuse when speaking to the computer than they were when filling out a form. Not only that, but at the end of the interview they simply volunteered additional info after being asked if their was anything else they'd like to talk about.