ncsoft-master-account

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  • NCsoft adding additional security to master accounts

    by 
    Jef Reahard
    Jef Reahard
    03.02.2011

    There's another layer of account security on the way for NCsoft master account users. The Korean gaming giant has posted updates on its City of Heroes, Guild Wars, and Aion websites inforrming users that they'll need to answer some additional security questions to log in to their master accounts. Once the queries are correctly completed, you'll be granted one-time access as well as the ability to add that particular computer to an approved list. Login attempts from other computers will of course trigger the questions again, and users that have forgotten the security info entered at account creation will need to contact NCsoft support for assistance.

  • Aion players: Watch your e-mails for scams

    by 
    Seraphina Brennan
    Seraphina Brennan
    01.28.2010

    Keeping your password for your favorite game safe is always a top priority. No one wants to have their accounts hacked or have their passwords lost to someone who's willing to sell all of their items for gold, kinah, or what have you. So today, as a friendly public service announcement, we here at Massively would like to remind you to make sure you double and triple check any correspondence that looks like it comes from NCsoft or your favorite game company. Today we've received an e-mail telling us that our Aion account password had been changed, and if it wasn't us that we needed to go to the NCsoft master account site and change it back. We can guarantee you that the link provided was not for NCsoft's account management, but a phishing scam. While the scam letter was pretty obvious, always be wary of e-mails you don't anticipate. If you think there's something wrong, don't click any links in the e-mail -- instead go to your account management website directly to check on your account.