nevalistis

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  • Public Service Announcement: Don't file false GM reports

    by 
    Daniel Whitcomb
    Daniel Whitcomb
    03.08.2011

    This may seem like common sense to a lot of people, but it came up as an issue recently on the official Customer Support forums. The message is simple: Don't file false GM tickets. Whether you're doing it to get back at someone you dislike, to play a prank on someone, or just because you're bored, don't do it. Support forum agent Nevalistis points out that false reports are is against the Game Master interaction policy. Each GM petition is taken seriously, and if the GMs see a pattern of frivolous or false reports, they can and will take action from warnings all the way up to suspension or permanent account closure. Those of us who have tried to petition a GM lately know how long the queue times are -- so from all of us with legitimate problems, please make sure your ticket is legit. It may save your account, it may save a GM's sanity, and it'll certainly help those with real problems get the help they need a little faster.