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CCP Games CEO issues letter of apology to EVE Online players
Just over three months ago, fans of EVE Online looked on in disbelief as the game they loved faced its biggest crisis of confidence since 2007's T20 developer scandal. The long-awaited Incarna expansion was pushed live with no multiplayer environments and only one race of captain's quarters. Players were forced to use the feature every time they docked, and it seemed that its only purpose was as a display case for overpriced cash-shop clothing. While players debated the controversial cash shop prices, a leaked company newsletter titled "Greed is Good" and a leaked memo from CCP Games CEO Hilmar Veigar Pétursson threw additional fuel on the flames. In a letter to the EVE Online community today, Hilmar delivered a humble apology for everything that happened. "The estrangement from CCP that many of you have been feeling of late is my fault, and for that I am truly sorry," he began. "In short, my zeal for pushing EVE to her true potential made me lose sight of doing the simple things right. I was impatient when I should have been cautious, defiant when I should have been conciliatory and arrogant when I should have been humble." The letter goes on to tackle everything from the removal of ship spinning and the release of the captain's quarters as a full expansion to CCP's plans for the future. In an accompanying devblog, CCP Zulu provided an impressive list of in-space features aimed for the winter development period. The list includes the long-awaited hybrid weapon balance changes, assault ship bonus reworks, capital ship rebalancing, and even iteration on faction warfare.
EVE Evolved: Too early to judge Incarna
Amidst talk of EVE Online's upcoming nullsec revamp, the Council of Stellar Management voiced legitimate concerns that CCP may not be assigning enough development time to in-space EVE features. Last year, CCP Zulu revealed that of over 400 developers at CCP Games, 124 were assigned to EVE Online. Of those, a whopping 70 were assigned to develop EVE's new avatar-based Incarna feature, several others were assigned to core technologies going into Incarna, and only 22 were focused on developing in-space features. Last week I looked into the issue of EVE's development time being reduced over the years, but it has been pointed out to me that I largely dismissed the development time that went into Incarna as if it weren't development on EVE. This is a common line of thought among current veteran players, who typically don't care about Incarna and want time to be spent on in-space features instead. Incarna has eaten up a significant amount of development time for very little tangible benefit, but is it too early to judge the efficacy of this massive addition to EVE? In this week's EVE Evolved, I look at what the future may hold for Incarna and how the work invested so far may not become valuable to players until certain features hit.
CCP releases EVE's emergency CSM meeting minutes
There's no drama like internet spaceship drama, and the boohoos stemming from last summer's EVE Online Incarna expansion -- and the associated monoclegate controversy -- continue to make waves. CCP has finally gotten around to releasing the minutes from the "emergency" Council of Stellar Management meeting that took place in Iceland from June 30th through July 1st. According to CCP Xhagen, the lengthy delay was due to the fact that "it takes time to create a document that everyone can accept. It is important to keep in mind that CSM meeting minutes are not released unless both CCP and the CSM give their approval." The document summarizes the discussions and presents the brouhaha surrounding captain's quarters performance, the Noble Exchange, and CCP's future plans for virtual goods from the perspective of both devs and player representatives. The PDF ultimately serves as a useful summary of EVE's latest drama explosion, and you can read it in its entirety by following the link below.
EVE is Real reaches first content milestone, Aurum gifted to active account holders
A couple of weeks ago we told you about CCP's new EVE is Real web endeavor. The ad campaign essentially asks capsuleers to upload artwork, screenshots, videos, and other player-generated metagame content to a new web portal designed to show off EVE's emergent gameplay. CCP kicked off the campaign by offering in-game incentives based on the number of player uploads, and today the company has sent out a PR blast touting the fact that the first milestone has been reached. Players have uploaded over 1,000 pieces of content, triggering a gift of 1,000 in-game Aurum to every active EVE account (you'll recall that Aurum is the controversial new cash shop currency that surfaced with the Incarna expansion). So what will 1,000 Aurum buy your pod pilot at the Noble Exchange? As of today the pickings are somewhat slim. The only offering in that particular price range is a pair of black men's boots.
EVE Evolved: The evolution of microtransactions
Two weeks ago, the escalating drama in EVE Online saw me drained of my normal enthusiasm as I contemplated the very real possibility that my time in the game I love was coming to an end. While the forums were filled with the most vocal and angry players, discussions with veteran players featured mainly disappointment and a distinct sadness. For those few days spent in limbo waiting for the results of the emergency CSM meeting, I and many of my in-game friends remained a hair's breadth from giving up on EVE entirely. It was a delicate situation based more on perception and poor communication than intent or fact, and I think CCP pulled things back well with formal statements from both itself and the CSM in addition to an in-depth follow-up press conference. One of the big points to come out of the press conference was that while CCP and the CSM are both confident that none of the future microtransaction plans are game-breaking, the company did not restrict itself to vanity goods such as Incarna clothing. While the CSM was convinced that CCP planned only to produce pure vanity goods, CCP Zulu was careful not to rule out gameplay-affecting microtransactions altogether. Both CCP and the CSM also talked about "game-breaking" sales rather than using a clearer term like "gameplay-affecting" or "non-vanity." It's reasonable then to assume that in the future we might eventually get non-vanity goods that do interact with gameplay but aren't game-breaking in terms of balance, mechanics or interaction with the in-game economy. In this week's EVE Evolved, I show exactly why options like selling ships would be game-breaking and then let my imagination run wild as I speculate on possible non-vanity microtransactions for the far future that shouldn't disrupt gameplay.
EVE Online press conference answers vital questions, transcript inside
After what should have been the celebrated release of the long-awaited Incarna expansion last week, the EVE Online community erupted into flames. The controversy began when players realised that the vanity clothing items in the game's new cash shop were ridiculously overpriced. The $68 monocle became a centerpiece that the media latched onto, in the same way that World of Warcraft made the headlines when Blizzard had the audacity to sell a $25 mount. The story should have ended there as a piece about a crazy Icelandic game company selling virtual clothing for more than real clothing. Unfortunately, some conveniently timed leaks from inside CCP caused this simple issue to escalate to the point of panic, causing in-game riots and a significant number of subscription cancellations. The company's silence on the simple question of whether non-vanity microtransactions would be introduced was seen as an admission that gameplay-affecting items would end up in the cash shop. CCP flew the Council of Stellar Management, EVE's democratically-elected player representative body, out to Iceland for an emergency meeting last week. The result of the meeting was a joint statement between CCP and the CSM addressing all of the major concerns players had. Last night, CCP ran two press conferences over Skype to give EVE fansites and the gaming media a chance to ask additional questions that weren't covered in the official statement. Skip past the cut for our in-depth three-page transcript from the gaming media press conference, including answers to several pressing questions sent in by Massively readers and some great issues raised by other participating members of the press. Comments can be posted on page 3.
The Tattered Notebook: Looking back at RMT through a futuristic monocle
As I logged into EverQuest II this past week, I was greeted with a promo to redeem my free festive sparker. Sorry, make that my FREE festive sparkler. Anyway, as part of the promotion, I could visit the Marketplace, scoop up my sparkler, and then use it to participate in the lighting of fireworks at the major cities in Norrath to receive place-able fireworks for my house or guild hall. I have to say, it was an odd moment. First off, I had to pause to make sure I hadn't accidentally logged into my Free Realms account that I play with the kids because sparklers and fireworks seem more appropriate there. Second, I was trying to recall a time in EverQuest II when an in-game quest, tied to a live event no less, actually required possession of an item from the Marketplace. In EQII, we've come a long way when it comes to cash shops and microtransactions, and EVE Online's recent controversy surrounding the Noble Exchange really puts things into perspective. In this week's Tattered Notebook, we'll look back on EQII's RMT evolution -- through EVE's ill-fated monocle.
EVE Evolved: The day that EVE Online died
I think it's safe to say that this week has been an unmitigated disaster for CCP Games. Following last week's $99 license fee fiasco for third-party developers, CCP Zulu managed to claw back some player support with a segment addressing the issue during the alliance tournament. This week CCP followed up with the release of Incarna 1.0 and its long-awaited captain's quarters. Players logged in to walk around their private rooms and check out the various cosmetic items available for purchase in the new microtransaction store. It didn't take long for people to realise that something was fundamentally wrong with the prices on the Noble Exchange. At around $40 for a basic shirt, $25 for boots, and $70 or more for the fabled monocle, items in the Noble Exchange were priced higher than their-real life counterparts. As players made some noise about the ridiculous prices, an internal CCP newsletter all about the company's microtransaction plans was purportedly leaked. In it, plans to sell ships, ammo, and faction standings for cash were revealed, plans that strictly contradict previous promises on gameplay-affecting microtransactions. Shortly afterward, all hell broke loose as a private internal memo from CCP CEO Hilmar was leaked to the press. In the past few days, I've been contacted by dozens (if not hundreds) of concerned EVE players who are afraid that the game they love is coming to an end. I've even been in contact with an insider who is scared of the risks CCP is taking with the jobs of over 600 employees in four countries, scared enough to leak internal documents and emails. In this week's colossal EVE Evolved, I delve into EVE's latest controversy and shed some light on the biggest community flashpoint since the T20 developer corruption scandal.
Controversy brewing over EVE Online microtransactions
When we first heard that EVE Online was planning to add microtransaction options, players were most concerned with the effect of microtransaction items on gameplay. CCP was quick to reassure players that microtransactions would focus on vanity items for Incarna and no gameplay-affecting items would be released. Fast-forward to today, when the first phase of Incarna finally went live along with the new Noble Exchange cash shop. As promised, the store contained only vanity items for Incarna, starting with a series of alternative clothing options. The one thing we didn't really think of while we worried about microtransactions affecting EVE's gameplay was price. The current prices on items in the Noble Exchange are far above typical microtransaction charges and an order of magnitude higher than expected. Items in the Noble Exchange are bought with a new currency called Aurum, 3500 of which can be created from one 30-day pilot's license (PLEX). With the price of PLEX set at around $19.95 US, players can expect to pay over $20 for a skirt, $25 for a blouse, and more than a whopping $68 for the much-desired ocular implant monocle. In a bizarre twist, many of the clothing options for sale at the Noble Exchange actually cost more than real clothes of the same type. As PLEX can be bought from other players for ISK, however, most players will not be spending their own cash on these items. PLEX prices have already spiked to over 400 million each, putting the price of the monocle at over 1.3 billion ISK. CCP could not provide any more information on the issue, but we expect an issue this hot will prompt an announcement.
