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Official forums receive minor facelift
The official WoW forums have gotten a minor update today, confirmed with a blue post by CM Nethaera. The new format has several tweaks and changes, but the largest by far is the font -- posts and headers are now showing with much larger text both in the posts themselves, and in quoted text. Quotes are now a lighter shade of gray, and character portraits have been re-sized as well. The updates appear to be slightly more in-depth than graphics, however. In addition to the font changes, it seems as though the option to view the forums in Simple or Advanced view has been removed, along with the ability to link items in posts. Along with this change, the My Realms option to switch between only those forums on which you have playable characters has vanished. For now, players will have to scroll through the entire list of realms to locate a particular realm. If you can't see any changes, or if the forums are displaying incorrectly on your browser, you may want to try clearing your cache or refreshing the page. At the moment, there doesn't appear to be an official thread for feedback or to report any technical issues with the new forums. Although the removal of some features may be a little disconcerting, it might be possible that some of these changes are unintended, or that we'll see some of the more popular options make a return. What do you think of the facelift? Is it easier to read, or did you like the original version better? Are there features you'd like to see working again?
Flameseeker Chronicles: How to win friends and influence Guild Wars 2's development
By the time this article goes to press, it'll be Halloween in Guild Wars 2. No, not October 31st; a little known fact is that Halloween actually encompasses the entire month of October and is allowed to sneakily take over part of September if you're particularly excited about it or even seep into November if you're having difficulty letting go. Since it's too early to carve pumpkins and expect them to still be around at the end of the month, MMOs are great places to get your scary on without spending a lot of money on perishable gourds or "stocking up early" on bags of candy that will also mysteriously disappear by the 31st (pro tip: blame ghosts). In the meantime, though, I have one more week before this column can officially turn into the Fearspooky Creepicles and it becomes professionally acceptable to devote at least 200 words to candy corn (note to self: double check with lead editors [Editor's note: /approved! -Bree]). So let's discuss something awesome that's happening on the GW2 official forums under the direction of ArenaNet's Studio Design Director, Chris Whiteside. Let's talk about collaborative development.
ArenaNet offers sneak peek at future Guild Wars 2 balance changes
Game design lead Jonathan Sharp took to the Guild Wars 2 official forums yesterday to offer players a "high level" look at ArenaNet's plans for profession balance and improvements. Although the changes won't be going into effect until the October 15th release -- and Sharp cautions that some of them might not make it in that early -- ArenaNet wants to provide fans with a chance to see where each profession is headed and to offer feedback. Several nifty quality of life improvements are also in the works, such as updated trait tooltips and more options for fast cast ground targeting. In another forum post, lead content designer Mike Zadorojny gave fans an update on GW2's highly anticipated looking-for-group tool. To ensure quality and stability, a beta version of the tool will be released with next week's Tequatl Rising content patch and will initially be available to a limited number of players. As the week goes on, greater numbers of players will have access to the tool. [Thank you to Siphaed for the tip!]
Official WoW website housecleaning coming our way
Friday afternoon Community Manager Zarhym took to the official WoW forums to let us all know that Blizzard will be removing some of the lesser-used features they track on the official website. The reasoning behind the decision is that these particular features are laborious to maintain, their pages are not well-trafficked, and you can either look up the same information in-game, or there exist fansites that track the same things just as well as the official site. The following pages have been put on the chopping block: Pets & Mounts Gallery Factions Professions Guild Perks and Rewards sections Character Pets & Mounts Character Hunter Pets Character Professions Character Reputation The full blue post is after the break.
What makes a compelling character?
I don't know how many of you frequent the official Story Forum. It can be an intimidating place. Beware, all ye who may mention the words "Lordaeron," "Sylvanas," or "Southshore;" and these days add "Sunreaver" and "Dalaran" to the list of ten-foot-pole topics. I still visit the Story Forum regularly and if you're a lore buff its often a good source for varied discussion and debate. The amount of detail folks are able to recite at a moment's notice never fails to impress me, and has more than once sent me scurrying to my personal Warcraft library to fact-check or reread something with an eye for a new interpretation. Recently, Nethaera has paid a visit to the story forum, and she asks you all directly: What makes a compelling character? What makes a character strong or weak or interesting or boring? What makes a character your favorite? What are the things that draw you to a fictional personality, what are the things that repulse you? As for me personally, well, I'm pretty sure the WoW community is more than familiar with some of my favorites (shameless self promotion). The reasons why I find those characters compelling are varied, but mostly boil down to the situation of being between a rock and a hard place. I like stories where there aren't good answers, where every way you look, you lose. Maybe I'm a Debbie-downer, but if the path to victory is obvious, I am bored to tears. Don't give me that, I don't want to read it. Give me someone who has struggled and fought and who will never be sure if they did the right thing. Give me something, and someone, that will haunt me. What makes a character compelling to you? What fuels your imagination? If you've ever wanted the chance to talk with a blue about your favorite WoW personalities and share your personal idea of what you'd like to see out of WoW's canon characters, now is your opportunity!
The Mog Log: Final Fantasy XIV declares open season on lore
Every so often, Final Fantasy XIV throws me a curveball. Case in point: the Lore forum. This was one of those things that was mentioned an eternity ago that I (and quite possibly everyone else) assumed would happen around the fifth of never. But it's a real thing, it exists now, and you can go over and get a lovely rundown of all that racial naming conventions, a primer on Roegadyn language, and assorted other threads detailing important lore tidbits. If you need more proof that things are different at Square-Enix these days, this would serve as exhibit A. This is the sort of thing that I love. But at the same time, it's something I'm not completely happy about. I should clarify; I'm entirely happy that it exists. But I'm a little perturbed regarding the timing, and I think there are ways in which its release now is kind of awkward. So rather than unmitigated gushing over the new forum, this week saw a lot of gushing and a lot of frustrated squinting.
The Daily Grind: What game has your favorite community team?
Let's be honest with ourselves for a moment: We MMO players are not the easiest bunch to manage in terms of community. We're moody, we're cantankerous, and we often want the game to be developed in seven different exclusive directions at once. So a member of a game's community team already has a hard road to walk. It's understandable that every so often a member of the team might just decide to snap and go out in a blaze of glory. But that's not to diminish the fine people who elevate community management to an art form. Final Fantasy XIV has built a well-loved community team where none existed before, World of Warcraft's community managers are viewed with a genial fondness by players, and both Guild Wars and Guild Wars 2 have always banked partly on the strength of their community involvement. So what game's community team is your personal favorite? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Blizzard comments on how to deal with harassment
Community Manager Daxxari made several comments earlier today, detailing how players should respond to and report harassment in WoW. The comments were made in response to a thread on the official forums asking what Blizzard is doing to combat bad behavior in the WoW community. The original poster cited some of the visible efforts Riot Games is making to combat bad behavior in their game, League of Legends, and wanted to know if Blizzard had done anything similar. Daxxari gave the following response, as well as some advice for players being harassed in-game or on the forums. Daxxari -- Curtailing bad behavior Quote: What is Blizzard doing to curtail bad behavior in their playerbase? Harassment is a serious issue, and we've dedicated significant resources toward dealing with it. In fact, we have a large support team, and we've (comparatively) recently implemented faster tools to deal with harassment. If you're experiencing harassment in-game, there are a few steps to take. Don't respond, or get involved in an argument. Stooping to using language that violates our policies simply opens yourself up to suspension, and doesn't accomplish anything. Seriously, don't do it. Use right-click Report on their name next to any lines of text that contain offensive language--the appropriate category should be Language. Use /ignore to close the lines of communication. If your harasser by-passes the /ignore feature and contacts you on an alternate character, immediately place that character on ignore, then open a support ticket to report Ongoing Harassment, and include that phrase, as well as the offending player's name, realm, the exact phrase that they used to harass you and that they by-passed the /ignore feature to do so. Please be detailed, our Support team works hard, but they aren't wizards. Mostly. On the forums, just mouse-over the offending post, then click the 'downvote' hand, then select the 'Report' option. You won't receive notification when another player receives any kind of disciplinary action due to our privacy policies, but rest assured that we like to make sure that everyone is on the same page regarding what constitutes acceptable conduct in-game. source In a later post, Daxarri also included links to Blizzard's harassment policy, should players need clarification on what Blizzard considers harassment, and a guide for reporting bad language and names in WoW.
WoW Archivist: How forum trolls broke a CM
WoW Archivist explores the secrets of World of Warcraft's past. What did the game look like years ago? Who is etched into WoW's history? What secrets does the game still hold? Last week, I included some passionate but mostly reasonable discussion of debuffs on the official forums from the earliest days of WoW and beyond. The official forums have always been a rough and tumble part of the game -- an area that Blizzard has always wanted to improve. Trolls invade One can speculate about a dozen different reasons for why WoW's official forums have been so full of jerks. Is it because there are just so many players and thus so many people with forum access, raising the statistical jerk demographic? Does the game's immense popularity encourage people to demand more of the company that makes it than any other in gaming? Does the ongoing passion for WoW simply make the forums the best place to troll on the Internet? The forums have become gradually better over time, but the vanilla and Burning Crusade eras were completely out of control. Caught off-guard by the game's explosive early popularity, Blizzard's first team of community managers found themselves overwhelmingly outnumbered in their own forums. They couldn't possibly hope to keep up with the sheer volume of threads being generated. The CMs did what they could, but it was a losing battle from the start. The trolls took the forums by storm, and Blizzard never fully ousted them. Then, in May 2007, one community manager simply couldn't take it any more.
Are pet battles too inaccessible for new WoW players?
Recently there were some complaints on the official forums (shocking, right?) about how expensive pet battles are. The argument by many is that new players should have easier access to this feature. In the Pet Battle Q&A from about a week ago, Cory Stockton explained: Cory Stockton [ ... ] the 100g training cost is going to make it difficult for a new player to get caught up in Pet Battles super-early, and that's by design, because everyone should learn how to play World of Warcraft first. Having said that, a new alt that can get 100g from another character can start the Pet Battle system at level 5. source In answer to the more recent forum post, Zarhym reiterated: Zarhym The cost is there, in part, because pet battles are intended to be a fun mini-game, particularly for players who've been around a while and want some new ways to spend their time while logged in -- it's not a profession. The system isn't really targeted toward new players while they're focused on leveling and character progression. This is why there is a low level cap, but a buy-in barrier. It allows players with high-level characters and/or lots of alts easy access to the system, while reducing the risk of it being distracting or confusing for people just learning the core gameplay systems/mechanics. source More from Zarhym after the break.
Guild Wars 2 boots up support and help forums
Those seeking help from the Guild Wars 2 pantheon of gods (and developers) now have an official source of help and information. ArenaNet brought online a portion of its forums for the game to deliver news and support from a centralized location. The new Guild Wars 2 forums include a place for official announcements, the dev tracker, account issues, technical support, and reporting game bugs. For those looking to talk about the game, ask questions, and share tips, ArenaNet's also opened a Players Helping Players forum to facilitate that discussion. [Thanks to Cecil for the tip!]
Guild Wars 2 gets all social before the beta weekend [Updated]
There's no shortage of players waiting eagerly to jump into Guild Wars 2 beta testing this weekend, but that's still several days away. It's very possible that you really need a steady shot of Tyria a little earlier than that. Fortunately for you, there are options open as the community team pushes interaction in a big way. The game's Facebook page is the center of a rather art-centric promotion: As the page nears half a million Likes, the team is releasing a new piece of art for every 10,000 new fans. Not your cup of tea? That's all right, as the team has also set up a Pinterest page to show off the best game-related fan projects. There are also boards set up on the same page where you can show off screenshots of each race, whether you're opting for the diminutive Asura or the towering Norn. It's a good chance for everyone to get involved in the Guild Wars 2 community before the weekend gets underway, even if it won't make the test start any faster. [Updated with clarification regarding the picture forums.]
Captain's Log: Back to the future
Captain's Log, Stardate 64884.1... Hello, computer (and players)! Guess what's back? That's right! Hailing frequencies are now reopened -- Captain's Log is no longer on hiatus. Over the past few weeks, there has been some great news released about the Star Trek Online universe: the winner of the Design the Next Enterprise Contest was announced, the May Ask Cryptic was released, the dev team revealed the 500-day veteran rewards, and the Featured Episode reruns began. While everyone has had his or her own opinions on these stories, there is one piece of news that everyone can agree on: the awesomesauceness of the latest Engineering Report. As first announced earlier this week, Executive Producer Dan Stahl dropped his latest report, which describes the updates to the game coming in Season Four. As usual, aside from the imminent new content, Dan foreshadows the future for us. Captain's Log is no stranger to talking about the future of the game, so I am excited to share some more details about the upcoming updates with you. Since Season Four is right around the corner and I believe it will be the "game changing update this game has needed since launch," let's get on to this week's Log entry. Ensign, warp 10! Let's talk about Season 4 and beyond...
Blizzard improves the WoW community site (again)
Blizzard debuted the new World of Warcraft community site a while back, and it's definitely a huge improvement over the old one, which was really outdated and rarely helpful. The new site has a built-in Armory, better forums, a fairly robust Game Guide, and even regular dev blogs to give some insight on the development process. Apparently the improvements don't stop there, though, as Blizzard recently announced a laundry list of updates for the site, including: Rotatable 3-D models for gear in the item database Boss info pages, loot tables, and ability information Improved, easier-to-read search results And more! Check out the full list of changes and updates after the break.
The Perfect Ten: MMO forum terms beaten to death
If there's one aspect of MMO culture that I have difficulty saying anything positive about, it would have to be the official forum. No matter how well-moderated and well-intentioned studio forums may be, they're essentially giant signs broadcasting "COME WHINE HERE!" When you witness a 500-page thread that's responding to a badly spelled rant about a nerf we'll all forget about in a month's time, it's hard not to break down and weep at the time and energy lost to such trivial stupidity. And with the forums -- and to a lesser extent, comments on blogs, Twitter, and telegraphs -- comes a shocking array of linguistic conformity. You see, when people are upset or eager to prove a point, they have no time to sit down and calmly think of a way to fully communicate their perspectives. No time! Instead, they reach deep into the well of the same overused words and phrases, give them a hearty kick in the direction of their post, and feel as though they've conjured up a masterful work of literature. So today I'm going to exorcise 10 of the most overused, abused, and tired forum terms seen daily in your local MMO forum. Then I will move on with my life and suggest you do the same.
Captain's Log: Warp trails through deliberation
Captain's Log, Stardate 64806.6... Hello, computer (and players)! It has been said that the development of a MMO and the direction it takes can attributed to those who were not afraid to speak out and gather followers who are in support of abstract ideas. As I have preached about since I took over the helm of the Captain's Log, the community has been at the forefront of the Star Trek Online universe. Bolstered by numerous fan sites and thousands of fleets and cemented by transparent developer posts and interviews, STO wouldn't be where it is today without such a passionate community. A lot of this passion takes its form through posts in Cryptic's official forums. Whether the residence of your most beloved troll or the dwellings of your favorite developer, a game's official forums are a place to come together to rant, rave, and be that person who stands out and speaks up. The STO forums are no different. While the past few columns of mine have been about what the developers have said are coming in the future, I thought we should set a course this week for the forums and blaze a trail through the vast expanse filled with wants, desires, and demands. Shields up. Red alert. Ensign, warp 10! What are the players asking for this week?
Enter at Your Own Rift: Pre-launch checklist
I'll just come out and say it: The month or so right before the launch of a highly anticipated MMO is simultaneously ecstasy and agony, full of love and loathing. The waiting sucks, but the anticipation is delicious. The enthusiasm from the community is electric, but the heated emotions can be toxic. The discussion is fascinating, but the know-it-alls are annoying. Personally, I kind of wish we could be at launch-plus-one month right now, just so that the frenzy of insane opinions will have died down and we can just, y'know, play the game without feeling as though we were in the middle of a verbal rugby match. Like any MMO, RIFT's going to have its positives and negatives, but I feel that this launch is going to be something we haven't seen in a long time: a solid, stable MMO that offers up a complete package. That pleases the Justin. Since I can't whip out my magic remote control and fast-forward to April, I propose we do the next best thing. Let's open up our imaginary quest logs and run down a checklist of seven "To Dos" and a few "To Don'ts" to help us prepare for RIFT's release. Planning can be fun! Shut up, it can be!
Nethaera addresses questions about CM process
Blue poster Nethaera took some time earlier today to answer a few questions posted on the official forums regarding the chain of command between community managers (CMs), developers, and of course, everyone's favorite crustacean, Ghostcrawler (Greg Street, lead systems designer). While Nethaera couldn't answer every question posed, she was able to give a few insights into the interplay between the various departments running the scenes, as well as a few tips about giving constructive feedback. Nethaera What examples are best to use to give GC and the Devs an accurate depiction of what has/has been happening? Information about your class, your playstyle, the types of issues you're running into such as whether you're using a certain spec or certain spells and abilities when you're running into issues. The more specific you can be, the better really. Numbers are good on one level, but sometimes the numbers don't say whether you're having "fun" or not. source Follow us after the break for more insights.
Deck the halls with Coralax costumes in City of Heroes
At one point in development, the Coralax were going to be the new epic archetype for the villainous crowd in City of Heroes. Now, they're just another low-level villain group with some memorable looks to them. But for the next twelve days, they can be something more -- namely, they can be your new clothing. No, you aren't getting missions to skin the Coralax and wear what's left as a hat. The Paragon Studios team is taking the opportunity to give away the never-before-seen costume code for the aquatic humanoids via social networking through December 23rd, skipping the weekends. While similar giveaways have happened in the past, they've always been with costume codes from a recent convention. The Coralax costume is totally new and unprecedented, and that means whoever snags one owns a unique part of the game's history. Since the team won't be announcing where the codes will be dropped next, it's up to players to keep a close eye on Twitter, Facebook, and the forums to try and snag a code in time. Good luck to City of Heroes players eager for the new costume, because nothing says the leadup to the holiday season like a mad dash for something everyone wants.
Official forums are now read-only
The official forums have gone read-only as promised, effectively shutting them down. The new forums, over at the new World of Warcraft community site, are your new go-to forums. If there are any threads you loved, discussions you cherished, and anything memorable you wish to keep, it would be best to save those now. The forums are staying read-only until the end of the month, and then they are going away forever. End of an era ... Forums going read-only These forums will remain read-only until the end of the month, after which they and all of their posts will be removed ... forever! If you have any posts, information, stickies, etc. that you'd like to keep you'll want to have finished saving it before then. We've all enjoyed the past few years on these forums, and look forward to creating many more with you on the new community site. See you there! source
