official-response

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  • Blizzard's Rob Pardo asks players to direct Diablo III blame to him

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    01.21.2013

    When Jay Wilson announced that he was leaving his position as director of Diablo III, the forums were filled with responses. To the surprise of absolutely no one who has visited any forum in the history of the Internet, many of those responses were some variety of blaming Wilson for every issue the game might have or claiming that the game is clearly being abandoned completely. That didn't sit well with executive producer Rob Pardo, who took to the forums to tell players that if they want someone to blame, blame him. Pardo explains that he's extremely proud of the game and that everyone remains dedicated to making it the best it can be. At the same time, he stresses that he was responsible for hiring and overseeing Wilson's work, and he takes full responsibility for the game as a whole. The odds of this actually defusing forum vitriol are still roughly nil, but it does ensure that at least in Pardo's eyes it will be directed in a more deserving direction, and it's a classy move no matter what you think of the game.

  • NCsoft responds to Aion's server queues

    by 
    Seraphina Brennan
    Seraphina Brennan
    09.23.2009

    The long Aion server queues are a sticking point for many players who have been looking forward to playing these past few days. We even made a guide to help the Aion folks survive the long waits.However, the calls against the server queues have not gone unheard. NCsoft has taken note of everyone's feelings, and they've sent us the following response to the issue of the server queues.At NCsoft our commitment is to making the MMO player experience the best it can be. And while Aion has seen a very successful launch that has exceeded our expectations in many ways, we are aware of the longer than usual queue times that players have experienced on some of the servers. This is due to the initial rush of players that we've seen in the early days of the game's launch in Europe and North America.