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Samsung launches customer service app on Android as proof that it Cares
Worried that Samsung is too busy selling millions of devices to care about you, the individual consumer? Fear not, for the company has released an app to prove its unconditional dedication to your happiness, and it's appropriately called Samsung Cares. The program serves as a hub for online support, offering how-to videos, troubleshooting guides, FAQs and service ticket tracking. Oh, and for those who don't own a Samsung device but still want the sweet reassurance of the company's interest in your well-being (or perhaps you just use other products made by Sammy), the free app can be downloaded on any phone or tablet running Android 2.1 or higher. Head to the source to grab a copy for yourself.
Microsoft launches AnswerDesk online, brings tech support to your basement apartment
Love getting others to fix your computer, but hate the nuisance of putting on pants and leaving your house? Great news! Microsoft has launched an online version of its in-store AnswerDesk tech support, letting customers get the help they need from the comfort of their own busted computer. You can go online to get live chat-based help from a selection of techs 24/7. The service lets you shop for assistants, based on experience for troubleshooting help. The first taste is free -- if you need additional support with things like remote virus removal or system training, however, it'll cost you. The service requires a Windows Live ID and can be found at the source link below.
Ecolis boxart reveals WiFi and panda support
Online support seems like a prerequisite for any decent RTS release, but it's never safe to assume with DS and Wii games. Thankfully, the boxart for Ecolis indicates that the InterChannel title will make use of Nintendo's WiFi connection in addition to its "download play" features. We're not sure if that means online duels, item shops, or a near-useless messaging system, but it's something -- a quantity that's arguably better than nothing. If you haven't been properly introduced, Ecolis is a strategy title in which you command an army of woodland creatures against the pollution and deforestation taking over their homes. You'll also be tackling issues like global warming and recycling while you plant new trees to restore damaged forests. The eco-friendly message doesn't end there; as evidenced by the panda stamped on the game's packaging, a portion of Ecolis' proceeds will be donated to Japan's World Wide Fund for Nature.%Gallery-4106%[Via Ruliweb]
