red-ring-of-death

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  • Bulletstorm's 'Red Ring of Death' easter egg exposed

    by 
    David Hinkle
    David Hinkle
    02.23.2011

    While it may be lost on those playing Bulletstorm on the PC or PS3, Xbox 360 gamers will instantly recognize the cheeky jab at Microsoft for that whole Red Ring of Death thing.

  • BBC: Kinect caused 'Red Ring of Death' on out-of-warranty Xbox 360

    by 
    Alexander Sliwinski
    Alexander Sliwinski
    01.05.2011

    Grand Theft Auto IV blamed for RRoD -- Tipster on April 30, 2008 Red Dead Redemption blamed for RRoD -- Tipster on June 21, 2010 Kinect blamed for RRoD -- BBC on January 5, 2011 As our tips box can attest to over the years, every major Xbox 360 release causes the unholy specter of the Xbox 360's infamous 'Red Ring of Death' to return. The family interviewed in this BBC piece have an especially poignant tale: they just missed out on the three year warranty the product carries for the RRoD and E74 errors. Microsoft said in a statement, "There is no correlation between the three flashing red lights error and Kinect. Any new instances of the three flashing red lights error are merely coincidental." We believe it, given our anecdotal history. It's still of little consolation to anyone who was blessed with an old, out of warranty Xbox 360 that somehow hadn't died/broken/etc.

  • Police catch 360 thief thanks to RRoD return

    by 
    Mike Schramm
    Mike Schramm
    01.12.2010

    Ah, the Red Ring of Death. Most cursed malady of this console generation, maligned by the casual and the hardcore alike! But for all the frustration the Xbox 360's three lights of crimson chaos have caused, here's a little good: If it weren't for a certain RRoD in Florida, one Michael Dunbar would never have been brought to justice. Dunbar was accused of stealing the console and pawning it off to a shop, but without the serial number, police told the victim that they couldn't bring him in. Fortunately, the victim's grandmother suddenly remembered she'd sent the system in for an RRoD, and a phone call to Microsoft later, they got a serial number, Dunbar was arrested by the police, and we assume the console was returned to its rightful owner. Little consolation, we're sure, for the eight painful weeks you had to wait while your Xbox was sent back to Microsoft for repairs (two separate breakdowns for me personally). But it's good to hear that someone somewhere has been helped by Microsoft's RRoD exchange process.

  • 'Pro plantiff' Erik Estavillo subpoenas Bill Gates in RROD suit

    by 
    Xav de Matos
    Xav de Matos
    11.30.2009

    [Image Source] Erik Estavillo -- otherwise referred to as a "professional plantiff" by GamePolitics for his laundry list of legal claims -- has subpoenaed Microsoft's Bill Gates in his suit targeting the company for his run in with the Red Ring of Death. According to court documents filed in a U.S. District Court for the Northern District of California, the subpoena demands Gates hand over paperwork that reveal the "true and relative number of actual Xbox 360 units that have been fixed by Microsoft over the past 3 years." Estavillo also seeks data pertaining to the number of broken Xbox 360 consoles and the amount of people banned from Xbox Live for "piracy" between November 28, 2008 and 2009. While Estavillo is looking for answers to questions every journalist has been seeking, his track record of legal battles places him in eccentric territory. Estavillo is also suing Activision Blizzard claiming characters in World of Warcraft walk at an intentionally slow pace in order to bilk customers of more monthly fees. In the claim, he subpoenaed actress Winona Ryder and Depeche Mode member Martin Gore. Estavillo has also filed suit against Sony for being banned from online play, stemming from comments he supposedly made during matches of Resistance: Fall of Man; and Nintendo, for issuing firmware updates that disabled his Homebrew Channel.

  • New study finds close to one quarter of Xbox 360s fail within two years

    by 
    Donald Melanson
    Donald Melanson
    09.04.2009

    Sure, it's not exactly news to hear that the Xbox 360 is the most unreliable console of the big three, but just how unreliable is it? Now there's a point of contention. The good news for Microsoft, of sorts, is that a new study from SquareTrade found that just 23.7% of Xbox 360 consoles failed within the first two years of ownership, which is actually a fair bit better than some of the previous numbers that topped 50%. The study also found that 10% of PlayStation 3 users reported a system failure, compared to a mere 2.7% of Wii owners. The Wii actually fared the worst when it came to power and remote control issues, however, while the most common problems with the Xbox 360 and PS3 were disc read errors and output issues. For its part, while Microsoft hasn't responded to this particular study, it has previously pointed to its "best warranty in the industry" to reassure its users and, of course, to its more recently-produced consoles, which are less likely to buckle under the pressure of a marathon Call of Duty session.[Via InformationWeek]

  • Survey finds Xbox 360 is played five times as often as Wii, five times more likely to fail than PS3

    by 
    Tim Stevens
    Tim Stevens
    08.18.2009

    Ready for some numbers this morning? Some scary, scary numbers for Xbox 360 gamers? Game Informer, current king of the smoldering ruins of the print gaming magazine empire, polled about 5,000 of its readers to get a feel for their gaming experiences, including just how many of them had unlocked the fabled "Red Ring of Death" achievement. We'd heard estimates ranging from 16 to 30 percent, but even the most pessimistic guesses don't line up with the survey's findings of a staggeringly high 54.2 percent failure rate. That's five times higher than the PS3's 10.6 percent, with the Wii coming in at 6.8 percent. Mind you, the Xbox 360 was the most played console, with over 40 percent of Xbox gamers button mashing for three to five hours a day, compared to 37 percent of PS3 gamers, and less than an hour's worth of gaming per day for 41.4 percent of Wii owners. However, game consoles should be designed to shrug off marathon sessions and just keep on spewing polygons, something that the first revisions of Microsoft's baby obviously couldn't manage. That said, there are some problems with this survey; as far as we can tell there was no verification made that respondents actually own the consoles that they indicated they did, and we all know how people like having fun at Microsoft's expense. Also, the survey was naturally only of readers of the magazine itself, who don't necessarily line up with the gaming world at large. But, it's impossible to deny there's truth in these numbers. Indeed, it's hard not to think they're too low, as you'll be hard-pressed to find an original Xbox 360 that hasn't thrown up the three-light salute. Even so, there's nothing to be proud of in Sony's 10.6 percent failure rate, or even Nintendo's 6.8, particularly given that system's relative lack of attention. All are much higher than the three percent most consumer electronics companies strive for -- and that Microsoft initially (incorrectly) claimed its console was managing. [Via TG Daily, The Consumerist]

  • Poll: Has your Xbox 360 been dealt the E74 error?

    by 
    Ross Miller
    Ross Miller
    03.20.2009

    Move over RRoD, it looks like there's a new Xbox 360 hardware failure in town. According to anecdotal data collected by Joystiq as well as Google Trends, there's been a steady rise in reports and discussion of the E74 error since mid-October, with no apparent correlation between any specific model or year of purchase. From what we can tell, the E74 error is related to video problems caused by either a faulty AV connector or, more often, a loosened ANA / HANA scaling chip. Symptoms include visual glitches like random lines or snow and a single red light on the console in the lower right quadrant (see picture). The time frame for the rise in issues makes NXE and its November debut a suspect, but it's worth noting that the uptick started just before that launch, so perhaps it has more to do with hiccups caused by spurred interest in turning on the console after a long period of dormancy. We're curious to know how the issue has affected the Engadget readership. Has your Xbox 360 gotten the Red Arc of Death? Let us know in the poll below.%Poll-28318%Read - Joystiq SurveyRead - Google Trends [Via Negative Gamer]

  • Joystiq survey: Xbox 360 E74 errors on the rise since NXE [update]

    by 
    Justin McElroy
    Justin McElroy
    03.19.2009

    var digg_url = 'http://www.joystiq.com/2009/03/19/joystiq-survey-xbox-360-e74-errors-on-the-rise-since-nxe/'; When we recently posted about the Xbox 360's E74 error and asked for your input, we weren't prepared for the staggering response we'd receive. Within a few hours, we had dozens of emails from readers like you who had experienced this particular hardware failure (typically caused, according to unofficial web reports, by a loose scaling chip). It was surprising to touch such a nerve, but what really knocked us for a loop was what we found when we started compiling the data sent to us.

  • Is your Xbox 360 an E74 victim?

    by 
    Justin McElroy
    Justin McElroy
    03.17.2009

    [Update 2: The results are in, check them all out right here.]Considering the Red Ring of Death (to put it kindly) debacle, we're going to be extremely careful with what we say here. We're starting to see and receive numerous reports from readers, friends and in forums like this of Xbox 360s becoming the victims of an error labeled by the console as "E74." We've received only a few of these reports (two in '07; one in '08) prior to the recent barrage of complaints. When contacted, a Microsoft rep told Joystiq she wasn't familiar with the problem (the company is currently looking into it), so here's what we've been able to piece together by ourselves:The E74 error seems to be related to video problems. It's occasionally caused by a faulty AV cord, but more often than not, the solder on the ANA/HANA (in HDMI models) scaling chip has come loose. In fact, many have reported creating a temporary fix by wrapping pennies in electrical tape and weighing the ANA/HANA down. (For the record, we're not suggesting you do that.) Before the error, the system usually starts showing graphical problems like lines across the screen or snow. It's accompanied by one red light in the lower right-hand quadrant. So, we've got a poll right after the break where you can weigh in with your own experience. Also, if you've got more details, we'd love it if you would email us here.[Update 1: Our friends at Negative Gamer just sent this interesting Google Trends result our way. As you can see, E74 was basically a non-issue until August of 2008. Interesting ...]

  • Xbox 360 red ring of death problems (finally) solved?

    by 
    Jacob Schulman
    Jacob Schulman
    03.01.2009

    Is your Xbox 360 red in the face? No, not that kind of red, but facing that painstakingly loathsome red ring of death? Well, if group product manager Aaron Greenberg knows anything about the situation -- and we'd imagine he does -- then it looks like the guys at Microsoft have finally found a solution to many gamers' worst nightmares. In an interview with Edge Online, Greenberg said that through repairs they've done as well as updated technology, the guys in Redmond are pretty confident that afflicted consoles should be nonexistent in the not so distant future and that they've "put the worst behind us on this." So, breathe easy obsessive gamers, you needn't worry about getting an infected console any more -- we hope.[Via Yahoo! Games]

  • Microsoft on RROD: The worst is behind us

    by 
    Dustin Burg
    Dustin Burg
    02.17.2009

    Talking with Edge Online, Microsoft's Aaron Greenberg discusses the past and present Xbox 360 hardware situation, claiming that those bleak days of RROD failure are (mostly) over."What it comes down to is isolating and figuring out the issue, fixing the issue, and the more that we can fix the issue, and know it's fixed, then we're good going forward," said Greenberg. "We've put the worst behind us on this, but we know there are a few lagging systems, and so we want to take those and make it right." Hopefully, Microsoft can move towards a brighter future with its more reliable Jasper technology and leave its problematic hardware past behind. Those early RROD days were really, really, really bad and we welcome any improvement in hardware quality. If not for Microsoft's sake, at least for ours. Sending out RROD condolence cards is getting old.

  • Engadget Podcast 119 - 11.21.2008

    by 
    Joshua Topolsky
    Joshua Topolsky
    11.21.2008

    Back for more, eh? Well you've come to the right place -- the Engadget Podcast! Join Josh, Paul, and Nilay as they take you on a magical journey through the trials and tribulations of the BlackBerry Storm, investigate the legal situation of the Apple-cloning operation known as Psystar, dish on the latest Zune and Xbox happenings, and lament the forthcoming death of FireWire as it cedes its high-speed throne to USB 3.0. And just think, access to this treasure-trove of information is yours free of charge! Hosts: Joshua Topolsky, Paul Miller, and Nilay Patel Producer: Trent Wolbe Music: Paranoid 00:02:25 - BlackBerry Storm review 00:32:35 - Psystar's antitrust claims against Apple dismissed 00:53:59 - Microsoft revamps Zune Pass: keep ten tracks per month forever and ever 01:02:43 - Microsoft ratchets down pricing on flash-based Zunes 01:02:39 - NXE hitting 360s with red ring, freezing and sorta-sexy-avatar issues? 01:06:45 - Goodbye, FireWire 400 Subscribe to the podcast [iTunes] Subscribe to the Podcast directly in iTunes (enhanced AAC). [RSS MP3] Add the Engadget Podcast feed (in MP3) to your RSS aggregator and have the show delivered automatically. [RSS AAC] Add the Engadget Podcast feed (in enhanced AAC) to your RSS aggregator. [Zune] Subscribe to the Podcast directly in the Zune Marketplace Download the podcast LISTEN (MP3) LISTEN (AAC) LISTEN (OGG) Contact the podcast 1-888-ENGADGET or podcast (at) engadget (dot) com.

  • NXE hitting 360s with red ring, freezing and sorta-sexy-avatar issues?

    by 
    Paul Miller
    Paul Miller
    11.20.2008

    If you wouldn't mind looking up from that avatar creation screen for a second -- yes, we're aware of how much that t-shirt selection means about you as a person -- you might notice that your Xbox 360 is dead. At least, a few hapless souls on the Xbox forums seem to think NXE is to blame for such atrocities. Numerous folks are reporting variously bad red ring configurations, random freezing and a huge pile of blockbuster titles that won't just play themselves. The biggest problem is that Microsoft isn't universally treating problems caused by NXE as an "oh, our bad" sort of situation, and at least from anecdotes we're seeing has charged quite a few folks $100 to fix their freshly-out-warranty Xbox 360s -- not to mention separating them for weeks from their precious murder simulators.[Thanks to everyone who sent this in]%Poll-22676%

  • Barrens Chat: Dead ringer

    by 
    Megan Harris
    Megan Harris
    09.11.2008

    I don't have much to say with this comic this week, thank goodness. With a two page reaction paper due tomorrow, and two exams Friday, I greatly enjoyed the time I took from my week to sit down and do this comic. With that said, I would like to send out a sincere "I'm sorry for your loss" to the five of you whom have recently (read as: within the last month) experienced something similar with a very different piece of hardware. At least that made one of you turn your World of Warcraft subscription back on.Anyways, have you ever wondered what it would be like if things in Word of Warcraft worked the way they did in real life? Like if for instance some large corporation made your Mechanostrider instead of that nice little Milli Featherwhistle? You could be minding your own business, enjoying a nice breeze from running through Nagrand when, Bam!What do you think? Have you ever just thought about something like that? Standing there one day being shocked back to life and thinking "Gee, what if these jumper cables malfunctioned?" Maybe it's just me, but when I see my Engineering friend zooming around in his Turbo-Charged Flying Machine while I'm stuck on my poor, unflying kodo, I sometimes giggle at the thought of him crashing.At least he's not our healer. Barrens Chat is being devious this week, while the author enjoys picking fun at those unfortunate enough to experience the one of the many rings men (and women) fear most. Past victims have been shockingly few, however not all innocents were spared. Come back next week for a new comic!

  • Dean Takahashi completes chronicles of Xbox 360 red ring of death

    by 
    Joshua Fruhlinger
    Joshua Fruhlinger
    09.08.2008

    By now we have all heard of (or experienced) the infamous Xbox 360 Red Ring of Death, and we also pretty much know what causes it. Heck, we've even seen ways to avoid it by spending more money on fixes instead of going through Microsoft's replace / refurbish / replace process. In what he calls his final chapter on an extensive bit of investigative journalism, Dean Takahashi uncovers the early quality control-absent rush to market that resulted in a massive number of Xbox 360s being sent to market despite known design flaws. Dean goes on to propose that all this has kept Microsoft from winning this round of the console wars, as costs to keep the consoles working crippled Microsoft from aggressive marketing measures such as price cuts. In the end, he concludes (via an anonymous quote) that Microsoft treated the Xbox 360's launch like a software company would, as if some future patch would cover up the inherent problems with the console's design.

  • Analyst blames Xbox RRoD on MS-designed graphics chip

    by 
    Kyle Orland
    Kyle Orland
    06.11.2008

    With Microsoft remaining officially mum on the reasons behind the wave of Xbox 360-killing red rings of death, owners and experts have speculated on causes ranging from cheap heat sinks to bad soldering to power surges. Now, Gartner Research Vice President and Chief Analyst Bryan Lewis thinks he's honed in on the real reason behind the system failures: cheap, Microsoft-designed graphics processors.Speaking at the Design Automation Conference, Lewis said Microsoft tried to save a few million dollars by designing the Xbox 360's GPU in-house, rather than farming the design out to an experienced, approved application-specific integrated circuit vendor. Lewis chalked the high failure rate to Microsoft's inexperience designing such chips. "How many ASICs per year does Microsoft design? Not many.," Lewis said. "The ASIC vendor could have been able to design a graphics processor that dissipates much less power."The irony is that Microsoft is widely believed to have gone to experienced ASIC-designer ATI for a redesigned Xbox 360 graphics chip in the middle of 2007. So, in addition to spending over a billion dollars on a warranty extension, Microsoft probably still ended up having to spend the few million dollars they were trying to avoid in the first place. Smooth move, ex-lax.[Thanks copa.]

  • "Red Light of Death": The new Red Ring?

    by 
    Kyle Orland
    Kyle Orland
    04.08.2008

    The brouhaha over Microsoft's ever-present Red Ring of Death is sooooo 2007. The "Red Light of Death" is the new Xbox 360-breaking craze for the oh-eight ... if a Consumerist post is the front end of a trend, that is.Unlike the distinctive three red lights of the RRoD, the "E74" error is characterized by a blinking red light in the lower-right corner of the ring and graphical problems on the television. The problem has been known for a while but is currently not covered by Microsoft's extended three-year Xbox 360 warranty, which only applies to traditional Red Ring problems -- E74 sufferers have to shell out the money to ship their system in for repairs. Of course, we don't know just how widespread this E74 problem is, so it's not necessarily a cause for alarm just yet. Still, we have to agree with the Consumerist that the warranty extension should apply to all sorts of hardware malfunctions, not just the common ones that get a lot of media attention. How about it, Microsoft?

  • Microsoft gets RRoD at GDC

    by 
    Darren Murph
    Darren Murph
    02.19.2008

    Just days ago, we heard that Microsoft's Xbox 360 failure rate was at a staggering 16-percent. Not helping Redmond's cause in making you believe otherwise, one of the hand-picked machines used at the 2008 Game Developers Conference was actually suffering from the infamous Red Ring of Death. Comedic gold? Yes, indeed. Check the video after the jump!

  • Red Ring of Death? Blame Krusty the Clown

    by 
    Richard Mitchell
    Richard Mitchell
    02.13.2008

    Wow. It's more or less the common assumption that Microsoft skimped a bit on product testing before unleashing the Xbox 360 on the world. Anyone whose experienced the dreaded Red Ring of Death will tell you that. We have to admit though, we never realized that Microsoft had skimped this much. It seems Microsoft could have done a little more research before appointing their QA lead. See what we mean after the break.Warning: it's suggested that only those with a sense of humor proceed past this point.

  • Rumor: the real reason for the RROD revealed

    by 
    Richard Mitchell
    Richard Mitchell
    01.21.2008

    You may recall when Bungie leaving Microsoft was only a rumor. You may also recall most of the internet calling the source of this rumor as crazy. You may also also recall that the source was soon vindicated while the rest of the internet (including us) were made to look like gibbering idiots. All of this recalling is being done in order to reveal the following: the same site -- 8Bit Joystick -- is now reporting that an inside source at Microsoft has uncovered the ultimate reason behind the Xbox 360's egregiously high failure rate.The truth behind the Red Ring of Death, says the anonymous source, is that Microsoft rushed the Xbox 360 in order to beat Sony's Playstation 3 to market. This ambition led to lackluster quality assurance and not nearly enough product testing, and the result -- as many 360 gamers will tell you - was disastrous. Furthermore, the source notes that there is no single culprit for failures, but rather a group of faults that can lead to an RROD. Whether it be substandard heat sinks, bad solder joints, or even bad chips, a myriad of issues can lead to hardware failure.Is it all true? It's certainly not out of the question that MS may have rushed the 360 in order to beat Sony. After all, even with the 360's very real hardware issues, it currently enjoys a healthy lead over the Playstation 3. One thing we can be relatively sure of: Microsoft isn't about to confirm the veracity of the interview either way.[Via Joystiq]