RepairProgram
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Apple reportedly expands the list of ‘vintage’ products it will repair
Apple is expanding its program to repair some of its vintage products that are still in circulation, according to 9to5Mac. Under the program, Apple will extend service of the iPhone 5. It also offer repairs for the 11- and 13-inch models of the MacBook air released in mid-2012 and the 21.7- and 27-inch iMacs from mid-2011. Apple will extend the program to cover the iPhone 4s and 15-inch MacBook Pro from mid-2012 on November 30th. The 13-inch MacBook Pros with Retina display from late 2012 and early 2013, 13- and 15-inch MacBook Pro with Retina display from mid-2012 and Mac Pro from mid-2012 will be covered on December 30th.
Apple will repair defective iPhone 8 logic boards for free
We haven't seen reports of widespread problems with the iPhone 8, but Apple revealed late Friday that it's opening a Logic Board Replacement Program. According to the company "a very small percentage" of phones sold between September 2017 and March 2018 -- the first six months they were on sale -- have a manufacturing defect that can lead to restarts, freezes or a failure to start. Of course, when you sell as many phones as Apple does, even a small percentage can add up very quickly, as we've seen with previous iPhone flaws like the "no service" iPhone 7 bug or iPhone 6 Plus "touch disease." This does not apply to the iPhone 8 Plus or any other model, and owners of devices purchased during that period can hit Apple's website to check if their device is impacted -- if it is, then Apple will replace the phone for free (FYI: physical damage like a cracked screen will need to be fixed first, and that could cost you). If you'd rather wait, then the replacement program will be in force for three years from the first retail sale of a device, and does not extend its warranty.
Apple to repair iPhone 7s with 'no service' bug for free
Today Apple announced it's launching a repair program for a "small percentage" of iPhone 7 owners who are affected by a "no service" issue. Late last year MacRumors said Apple was investigating the problem and appeared ready to replace affected devices, which would display "No service" in their status bar even when cell signal was clearly available. The cause of the problem is apparently a failed component on the logic board, and Apple says affected units (with model #s A1660, A1679, and A1780) extend through its entire production run from September 2016 until now.
Apple will fix iPhone 6 Plus 'touch disease,' for $149
A number of iPhone 6 owners and independent repair techs have been complaining for months about something called "touch disease" killing their phones, and now Apple is responding. The problem's symptoms have been described as a flickering gray bar across the top of the screen and problems with the touchscreen responsiveness, which continue to get worse until it's addressed or the phone is unusable. Repair techs like Jessa Jones have reported seeing multiple devices per day afflicted by the same problem, with no end in sight. Going by Apple's description of its "Multi-Touch Repair Program for iPhone 6 Plus," the problem is really the owner's fault, caused by "being dropped multiple times on a hard surface and then incurring further stress on the device." Still, if you have the problem and your screen isn't cracked, Apple says it will fix the issue for $149 (or £146.44 in the UK), and its repair program is available for five years after the original sale date.
Apple is replacing USB-C cables that shipped with early MacBooks
If you were an early adopter of Apple's slimmed-down MacBook, then this may apply to you. According to the company, a "limited number" of laptops sold between its launch in April of 2015 and June 2015 have USB-C cables that could fail due to an unspecified "design issue." You can identify the faulty cables that need replacing by reading the label, which says "Designed by Apple in California. Assembled in China." without a serial number after that. The MacBook was one of the first devices to support the new standard when it arrived last year, and since then we've come to learn that finding quality cables is both harder and more important than ever.
Apple opens up repair program for some MacBook hard drives
This one goes back a few years, but Apple has now finally, officially confirmed a hard drive problem that has plagued some MacBooks, and it's announced a repair program that will allow you to get your hard drive replaced even if the MacBook is out of warranty. The specific models covered are both black and white MacBooks from 2006 and 2007 with 1.83GHz, 2GHz, or 2.16GHz processors, and either 60GB, 80GB, 100GB, 120GB, or 160GB hard drives. As you may recall, the hard drive issue in question is a pretty nasty one that can leave your data unrecoverable, but it seems like Apple will only replace your drive once you're stuck with the flashing question mark on boot-up -- it's just recommending that people backup their data in the meantime. Hit up the link below for the complete details.
