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Etisalat BlackBerry update was indeed spyware, RIM provides a solution
Um, yikes? An unexpected (and unwanted) surprise struck some 145,000 BlackBerry users in the UAE this time last week, when an official looking prompt coerced many of the aforesaid Etisalat customers to follow through with a software update. Rather than bringing about performance enhancements, the SS8-built app enabled the carrier to keep tabs on customers' messages. According to RIM: "Etisalat appears to have distributed a telecommunications surveillance application... independent sources have concluded that it is possible that the installed software could then enable unauthorized access to private or confidential information stored on the user's smartphone. Independent sources have concluded that the Etisalat update is not designed to improve performance of your BlackBerry Handheld, but rather to send received messages back to a central server." Like we said, yikes. The zaniest part is that Etisalat isn't backing down, still assuring the world that the upgrades were "required for service enhancements." At any rate, RIM has made remarkably clear that the update wasn't one authorized by the company, and it's even providing an app remover for those who'd prefer their BlackBerry to be in working order and, you know, not forwarding all their email to some dude in an Etisalat supply closet. Good on you, RIM. Bad on you, Etisalat.[Thanks, Gerald]Read - Confirmation of spywareRead - RIM app remover
BlackBerry update in UAE reportedly surveillance software in disguise
There's not much in the way of official statements on this one just yet, but itp.net is reporting that a recently pushed out update for all BlackBerry users on the UAE-based carrier Etisalat is not a "performance enhancement patch" as advertised, but rather some spyware that could potentially give Etisalat the ability to keep an eye on its customers' messages. The first suspicions about the update apparently arose when users noticed dramatically reduced battery life and slower than usual performance from their phones, which led to a bit of detective work from programmer Nigel Gourlay, who pegged the software down as coming from electronic surveillance company SS8. While it's not switched on by default, the software can reportedly let Etisalat flip the switch on phones one by one and monitor their emails and text messages -- or it could if it hadn't completely bogged down the network. Apparently, the software wasn't designed for such a large scale deployment, which resulted in the slowdown and battery drain as some 100,000 BlackBerrys constantly tried and failed to sign in to the one registration server for the software.[Via The Register]
