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  • Stepto.com - Stephen Toulouse

    Former Xbox Live policy VP Stephen 'StepTo' Toulouse passed away

    by 
    Richard Lawler
    Richard Lawler
    10.26.2017

    Stephen "StepTo" Toulouse, a tech vet, humorist and author well known for his role in managing Xbox Live over the years has passed away. His brother Jeff Toulouse tweeted that "It is with heavy hearts that we announce the loss of our brother, Stephen Toulouse, @Stepto, this morning." A Microsoft employee for nearly 18 years, Stephen served as director of Xbox Live policy and enforcement until early 2012 and helped shape the company's response to issues online communities are still struggling to deal with.

  • Ex-Xbox Live security guy, Stephen Toulouse, joins GAEMS

    by 
    Jessica Conditt
    Jessica Conditt
    07.02.2012

    Stephen Toulouse, former director of Xbox Live policy and enforcement, is gearing up to join GAEMS, a third-party peripheral developer focused on hardcore, high-quality mobile accessories for console gamers. Toulouse is now director of operations and product management for GAEMS, based in Redmond, Washington.In his announcement post, Toulouse cites the g155 system – an Xbox 360 or PS3 Slim travel case – as a major draw for him to join the GAEMS team."I dearly wished for something like the g155 to make that gaming experience portable," Toulouse writes. "As I was looking at various opportunities, working on a product that I believe in was paramount in my mind."So for the first time I'm joining a startup company which gives me a chance not only to apply my skills in a new environment, but also to learn a metric ton about how the gaming hardware business works. (I was never really plugged into the hardware manufacturing side of Xbox). Those are really the key reasons for taking another job: getting a whole lot of new experience, and working on something I like myself."

  • Microsoft's Stephen Toulouse to resign in mid-February, destination unknown [updated]

    by 
    Ben Gilbert
    Ben Gilbert
    02.03.2012

    One day after his 17th Valentine's Day with Microsoft, director of Xbox Live policy and enforcement Stephen "StepTo" Toulouse will step down from his current position and head out into the unknown. "On the 16th, I'm going to head down to Dallas to visit my family. Then I'm off to JocoCruiseCrazy! I have no other plans beyond that. I'm a free agent!" he said on his personal website today.Toulouse says the split is amicable, and that he's moving on for "complex and personal" reasons. He's been a Microsoft employee for just under 18 years, starting full-time on April 11, 1994 at the age of 21 (which is a lot more impressive than what most of us were doing at age 21).It's unclear who will fill his shoes, but we've reached out to Microsoft for comment.Update: Microsoft has issued the following comment to Joystiq regarding the departure of Stephen Toulouse, and declined to name his replacement: "As you know, after more than 17 years at Microsoft, Stephen Toulouse has decided to leave the company. We thank Stephen for his years of contributions and wish him all the best. We do not have any details to share around a potential successor for Stepto at this time, but can assure you that the Xbox LIVE Enforcement Squad will continue their work to help ensure a safer and more secure experience on Xbox LIVE for our nearly 40 million members."

  • Stepto on Xbox Live hacker: 'He's not trying to help'

    by 
    Ben Gilbert
    Ben Gilbert
    04.04.2011

    "He got an old cell phone [number] of mine, and yeah, he called it occasionally," Xbox Live director of policy and enforcement Stephen "Stepto" Toulouse told us of the contact he'd had with the apparent hacker known as "Predator," who took control of Toulouse's Xbox Live account this past weekend. "I can play you a voice message if you want, to show you the nature of his contact with us." What followed was ... not suitable for printing. Expletives and derogatory terms were all that we could make out in the mess of a message. Multiple voices could be heard, too. "I have a six minute one where he and his friend discuss all the different ways they're gonna have sex with my wife." Not exactly what Predator characterized as "reaching out" to Microsoft to offer his help resolving the security issues he's claimed to have exploited. "I would say 'reaching out for contact' is an extremely generous phrase," Toulouse said. "Most of the stuff that he leaves on there is flat out harassment. It's not contact. He's not trying to help or do anything. He's mostly just insulting me. And I get that from time to time. It's just the nature of my role. The kids sometimes try to go after me -- it's not that big a deal." In terms of what actually happened, Toulouse was quick to point out that his Xbox Live account wasn't "hacked" per se, but rather his personal site's web host failed to protect his information. The actual issue, he said, is social engineering (Predator's ability to manipulate the web host in order to reset Toulouse's password) -- an issue that "no one has solved."

  • Xbox Live hacker: 'All accounts are open' to attacks [update]

    by 
    Ben Gilbert
    Ben Gilbert
    04.04.2011

    He only had access for a limited period, but a self-proclaimed "hacker" managed to finagle his way into Xbox Live policy enforcement lead Stephen Toulouse's Xbox Live Gold account over the weekend. The hacker calls himself "Predator," and has created a six-minute video showing off his exploits. Predator allegedly used "social engineering techniques" and didn't employ any "programs," he told Joystiq this afternoon. Predator was able to alter Xbox Live account information after resetting Toulouse's password, all through Toulouse's personal website host, Network Solutions. But despite his actions, "Predator" says he didn't go do it for malicious reasons. "I'm simply letting them know I'm willing to help them secure accounts from future hackers," he explained. "All accounts are open for hacking." That last statement rings especially true in light of last year's hacking of Larry "Major Nelson" Hryb's Xbox Live account. And this isn't his first success, Predator claims. "I've done many illegal things on Xbox -- I've taken Trixie360's account, 15 Original Gamertags, 4 H3 Pro's [Halo 3 pros], and a few randoms," he told us. He also notes in his video (which has been pulled) that he's had "over 35" console bans, and points out that, as a result, Toulouse "had it coming, man." Predator, however, remains unconcerned about his own fate. He notes after explaining his past exploits that nothing has happened to him so far. Predator says his offer to help with Xbox Live security stands. Update: We spoke with Stephen Toulouse, who offered his comments on the incident. Additionally, the video after the break has been removed as it is no longer available on YouTube.