talksafe
Latest
TalkTalk's customer helpline now uses voice authentication
The days of digging out that grubby Post-it note with your telephone account password scrawled on are over for TalkTalk customers. From today, you'll only need your vocal cords to prove you are who you say you are. That's because TalkTalk has introduced biometric voice authentication on its customer services helpline, in what's said to be the first implementation in the UK outside of the financial industry.
