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    Uber's carpool service sacrifices convenience for efficiency in NYC (updated)

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    05.22.2017

    In the wake of its terrible, horrible, no good, very bad 2017 (yup, and it's only just May), Uber has been doing a lot of work to improve its service. As an extension of the "smart pickup points" trial from London and other cities last year, the ride-hailing company is augmenting the Uber Pool service in Manhattan, enhancing the option's awareness of more direct routes and bus lanes. "After realizing that a short walk could save people both time and money, we knew we were onto something," the outfit writes in a blog post. "Our data was starting to show that we could pick more people up and get riders to their destinations faster."